The contact owns a 2004 Ford Taurus. The contact stated that while reversing and attempting to shift the gear into drive, the gear would not release from the neutral position. The vehicle was towed to a local transmission specialist, where the contact was informed that the torque converter failed. The manufacturer denied assistance with the repair. The vehicle was repaired. The failure mileage was 64,105 and the current mileage was 65,000.

- Canonsburg, PA, USA

After executing a right turn onto a side street, the vehicle lost power to the wheels and coasted to a stop. There was no shoulder to pull over to, and state patrol arrived to push vehicle to a safe location.

- Lake Stevens, WA, USA

I was driving down route 4 South from forestville, md towards upper marlboro, md. I went to accelerate, when the RPM gauge began to climb about as high as it could go. At the same time, the mph gauge began to decrease. I pulled my vehicle off of the road onto the shoulder and let it coast to a stop. I could shift from "drive" to "reverse" to "1st", but the car would not move forward or backwards. I had it towed for repairs.

- Owings, MD, USA