There is a recall on this issue that I'm having when I went to Ford they said there is no recall but I see a recall online for same issue the problem never got taking care of so I wanted to get it taking care of. Check engine light on I had it looked at the recall is same issue showing on my check engine light. Why is Ford saying there is no recall when I see that it clearly shows recall and no work had been done to my vehicle to fix this issue?

- Lewisville, TX, USA

2013 Taurus limited with 71,300 miles would randomly stall only like 3 times though. I would have to restart it to continue on. But on 3/3/20, I was was ready to leave work and my Taurus would churn but not start. The light panel and headlights came on and the battery was not dead. I had to leave it in the parking lot overnight. The next day I had to have it towed to a Ford dealership. I had done the research so I knew what the problem was so I let the dealership know. Sure enough, the fuel pump module needed to be replaced at my expense of $341.

- Prior Lake, MN, USA

Purchased a use 2013 police interceptor. Drove to store, car won't start, sat for a while it started, drove home and parked it. Not the first time vehicle engine stalls out, engine cuts out, won't start. Is there a recall on fuel system" can Ford remedy the situation or has it been fixed already"

- Bismarck, ND, USA

Vehicle in motion on expressway fails to accelerate/loss of power on acceleration vehicle time of failure 73,000 miles no in dash lights or codes. Dangerous and can pose extreme risk of vehicle crash. Took to Ford dealer they informed to just get rid of it. Just purchased vehicle less than six months ago.

- Highland, IN, USA

Vehicle emits strong odor of gasoline when setting in garage. Do not see any visible fuel leak. Afraid fumes may ignite!

- Iowa Park, TX, USA

Car stalled while driving later would not start would turn over but not run

- Knoxville, TN, USA

The 2013 Ford Taurus was stalling intermittently and taken to the garage where the diagnostic code showing up was P0627, which points to a fuel pump module failure had occurred. This seems like the same issue as shown in NHTSA campaign number: 16V621000 but did not include my 2013 Taurus and seems that it should have. Summary from NHTSA campaign number 16V621000: Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Taurus, Ford flex, Lincoln mks and Lincoln mkt vehicles equipped with 3.5L gtdi ecoboost engines and 2013-2015 Ford Taurus police interceptor vehicles. A component within the fuel pump electric module (pem) may overheat causing a loss of electrical power to the fuel pump. Ford recall number for this was 16S31.

- Austin, TX, USA

We were riding down a main road going at about 45 miles an hour when we lost power and the car began coasting but had the foot on the pedal to the floor, we pulled over when we could get to the side of the road and turned the car off, started back up but happened again so we pulled into an auto zone and they put it on machine that showed we had very little power. We towed it the next day to a mechanic and he said it was the throttle body unit. We were almost hit several times because of the way the car was acting.

- Daytona Beach, FL, USA

Car cranks but will not start. Replace fuel control 5 times but when replaced this last time it will not start. It would die in traffic and I would have to try and get to the shoulder of the road to get it started again. Power steering assist failed indicator light comes on and I have no power steering. I'm very unhappy with this car. Bought it brand new and have talked with Ford Motor Company but they say mine is not included in recall. 111,000 miles. Help me please! fuel control module went out first time in 2017 and this month which is October makes 5 times replacing it.

- Ripley, MS, USA

While driving on state highway, my vehicle started losing power and acceleration. My speed was between 55-65mph and the vehicle was not overheating. The engine started shaking and making noises as well. I was able to drive about another mile before the vehicle came to a complete stop. While sitting on the side of the road at night with my kids, the vehicle continued to shake and had the tool symbol light on. When I tried to accelerate, the engine would shake more and sputter. I looked at the engine and could see it shaking with no obvious fluid leaks. After turning the vehicle off and sitting for a couple of minutes, I was able to start the vehicle and drive home. It seems like everything is back to normal but I will be contacting my Ford dealership in the morning to check it.

- Waco, TX, USA

The low oil pressure light goes off every 5 minutes. The car unexpectedly turns off and won't start. It acts like it is out of fuel.

- Casper, WY, USA

Fuel pump control module failure. Vehicle stalled in traffic. No warning. Would not restart. There was a recall on this same issue, but my specific VIN was not included.

- Richwood, OH, USA

The contact owns a 2013 Ford Taurus. The contact stated that the vehicle would not start automatically on the first attempt. During the second attempt, the vehicle cranked, but was not turning over. The contact used the key to start the vehicle; however, the vehicle was just cranking. The vehicle was not towed. An independent mechanic came to the contact's residence and diagnosed that the fuel pump needed to be replaced. The vehicle was repaired; however, the failure persisted. The contact called paul cerame Ford (11400 new halls ferry road, florissant, mo 63033, (314) 838-2400) and informed them of the failure. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was not included in NHTSA campaign number: 16V621000 (fuel system, gasoline). The approximate failure mileage was 80,000.

- Saint Louis, MO, USA

The contact owns a 2013 Ford Taurus. The contact was unable to start the vehicle. Upon further investigation, the contact associated NHTSA campaign number: 15V812000 (fuel system, gasoline) with the failure. The vehicle was not diagnosed or repaired. The dealer was not contacted. The manufacturer was notified. The failure mileage was 112,000. The VIN was invalid.

- Kissimmee, FL, USA

Vehicle occasionally would stall at intersections or traffic lights; eventually the car would not restart at all. I had towed to Ford dealer in knoxville tn where they diagnosed the problem as the fuel pump, which they have replaced at $905 plus tax. I read for recalls and came across 16V621000 which completely describes my car's problem. The vehicle has only done 125,000 miles. A fuel pump should not have issues with mileage. Please can you help me obtain reimbursement. In two occasions a car nearly hit me from behind as I was stalled.

- New Tazewell, TN, USA

I see that my car has several recalls for fuel module issues. My car recently started leaking gas and the gas hand has suddenly stopped working. According to my VIN the only recall is my door handles but I think that my gas issues are apart of the recall that cnn spoke about. There are also weird issues with the axel or suspension that seem to be apart of the recalls for this year. I'm hoping I can find out if my vehicle is apart of these recalls and that it can be repaired because it is not safe. The ac and heat also have major issues that nobody can seem to fix I believe it's an electrical issue.

- Kansas City, MO, USA

The contact owns a 2013 Ford Taurus. While attempting to accelerate from a stop, the vehicle would not accelerate. The vehicle had to be towed to an independent mechanic and the fuel pump was replaced. Richmond Ford Lincoln (4600 w broad St, richmond, va 23230) was contacted and stated that the vehicle was not included in NHTSA campaign number: 16V621000 (fuel system). The manufacturer was also contacted and made aware of the failure. The vehicle was repaired. The failure mileage was 85,251.

- Richmond, VA, USA

I have the exact problem that is described by the recall but my VIN number isn't part of the recall. This can't be right and I have paid through the nose to fix what other people got for free.

- Ottawa, IL, USA

I went to mall came out and car would not start. Towed to webb Ford next day and mechanic said fuel pump electric module (pem) overheated causing loss of power to fuel pump. A loss of power to the fuel pump will cause the engine to stall or prevent the vehicle from starting, increasing the risk of a crash. Cost to fix was 400.00.

- South Holland, IL, USA

The contact owns a 2013 Ford Taurus. The contact stated that the vehicle would not start. The vehicle was taken to the local dealer (westfield Ford, 6200 S. lagrange rd, countryside, il) where it was diagnosed that the fuel control module was faulty and needed to be replaced. The module was replaced and the failure was remedied. The manufacturer was not notified of the failure. The failure mileage was 70,000.

- Chicago, IL, USA