The contact owns a 2014 Ford Taurus. While attempting to start the vehicle, the engine would not start. The vehicle was towed to Liberty Ford (4215 Liberty ave, vermiilion, oh) where it was diagnosed that the fuel pump delivery modulator was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified, but no solution was offered. The failure mileage was 79,000.

- Lorain, OH, USA

This vehicle stalls while in motion on both city streets and on highways. At times it will not run at all. I learned that certain 2014 Ford Taurus models have been recalled for this same problem. I had it repaired in October 2017, at the local Ford dealer and the fuel pump module was replaced. Presently the same problem has re-occurred.

- Saraland, AL, USA

Fuel pump control module failed causing engine to stall and not able to be restarted. Fortunately at the time I was at the side of the road idling, however I was 5 minutes away from getting on the highway. Parked car, and purchased replacement fuel module from Ford dealer and able to get car running again. Ford has issued recall 16S31, however my '14 Taurus with a naturally aspirated 3.5L is not included in that recall. Part number of the module is aa8A-9D412-ca and supplier code doesn't appear to be one of the stated suppliers that is ok to use. Supplier code appears to be -oc. See attached photo and compare to information supplied in recall 16S31. Replacement part is P/N aa8Z-9D370-B. dealer cost with tax for the part was approx. $70

- Peabody, MA, USA

I drove my car just fine on Sunday. When I got in the car to go to work Monday morning, the engine would crank, but it wouldn't start. So I called my mechanic who came over with a machine. They found that fuel was not getting to the engine although I had half a tank of gas. There is no kill switch on my model car, for them to reset thinking I had hit a bump and somehow set off the theft feature that kills fuel to the engine when my car thinks it being stolen(?). they were able to bypass something to get the car to crank which determined the fuel pump was in working order. They were looking for the fuel pump control module when we found the NHTSA #16V621000, which shows the 2013-2015 Ford Taurus models (which I have), "a component within the fuel pump electric module (pem) may overheat causing a loss of electrical power to the fuel pump. I recall recently that while I was driving one day I could smell something burning, an electrical wiring smell, but since my car still ran didn't think anything about it. When you type in my VIN, this recall does not show up, but when you enter the year, make and model it does show up. I strongly urge the proper people at Ford to look into this. I thank jesus that my vehicle didn't stall while driving.

- Houston, TX, USA

My care only has 46+ thousand miles on it. In February of 2017, I came out to start my car as I have done every day since I got it as a used car at 22,000 miles. The car would not start. It just turned over, but would not start! I had it towed to a certified mechanic, and it was found to be a bad fuel module under the back seat. It was replaced and drove fine for about 6 months. It did it again in early July 2017. Took it back, module was bad again. Replaced again. Drove it for 1 day, tank full of 93 gas, it shuts off in the middle of the road, engine light comes on, and would not start (it turned over, but would not start like it was out of gas). I checked for a recall, and in August 25, 2016 NHTSA did a recall on campaign number: 16V621000. I called Ford as directed to do, and was told my car did not have a recall on the fuel system. I argued that I have the campaign number, but the person vehemently refused to even look up the number. The car is back in the shop. I love my car, but I am frustrated that Ford will not acknowledge the recall from August 2016. What do I do? I can upload all of my invoices form my mechanic when he provides the to me.

- Charlotte, NC, USA

Car engine shut off while vehicle was in drive on the freeway, twice this hads happened. Causing me to coast with little to absolute no control over the acceleration/speed of the vehicle, again bother times car was in motion on the highway going approximately 65mph. Car sits and cools down after a time passes approximately 15 -30 min and car will start back up. All electronic components work as far as dash, lights, radio, etc. Please note there is a similar recall of the same make and year but different trim... also the complaints are very similar.

- Murrieta, CA, USA

2014 Ford Taurus recall: My car wouldn't start after being parked, I replaced the battery, and it still would not start. No check engine lights or warnings came on. I was checking online and found that there is a recall out for my make model & year of car for a fuel pump control module malfunction but didn't include my VIN. I got it towed to a local auto shop and diagnosed and this was specifically the issue. I had to pay out of pocket because my VIN# hadn't been inclusive of this recall. I need to get my VIN added, my car had the same problem as the ones covered, so I can get reimbursed.

- Shallotte, NC, USA

Two months ago my car won't start. After some research I noticed the most likely cause of the problem was the fuel pump control module. Then I found out that Ford had issued a safety recall for the issue. I called the Ford dealership and the recall was for a different size engine. Last week I was driving home on the interstate going the speed limit of 70 mph and the car quit. The recall states "in the affected vehicles, the fuel pump control module could fail, which may cause an engine to not start or stall. In some cases, the engine could stall without warning while driving and without the ability to restart, increasing the risk of a crash." Https://media.Ford.com/content/fordmedia/fna/us/en/news/2016/08/24/Ford-issues-two-safety-recalls-and-one-safety-compliance-recall-.html. Now the Ford dealership wants to charge me $700 for the fuel control pump module just because the recall is only for a larger engine.

- Elgin, OK, USA

The contact owns a 2014 Ford Taurus. The contact stated that while driving at approximately 70 mph, the vehicle stalled and the check charging system warning light illuminated. The vehicle was coasted to the side of the road. The vehicle was towed to an independent mechanic who diagnosed that the fuel pump control module needed to be replaced. The vehicle was repaired. The manufacture was not made aware of the failure. The failure mileage was 85,239...updated 05/09/17

- Kalamazoo, MI, USA

Two days ago I experience a problem I had with my car it would not start and after getting my car battery tested and informed it was good I then had my fuel pump replaced after being informed that was my problem and still my car would not start it did at first start but suddenly died out and afterwards noticed a recall on this same year make and model could I possibly be one of the few who is effected by this recall?

- Shiprock, NM, USA

The contact owns a 2014 Ford Taurus. The contact stated that the fuel pump electrical module malfunctioned. The vehicle was taken to the dealer where it was diagnosed that the fuel pump electrical module needed to be replaced. The contact referenced NHTSA campaign number: 16V621000 (fuel system, gasoline). The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 72,000.

- Newfields, NH, USA

The contact owns a 2014 Ford Taurus. While driving approximately 68 mph, the air bag warning indicator illuminated continuously. The contact restarted the vehicle and the engine warning indicator illuminated and the driver side headlamp failed. The vehicle was taken to an independent mechanic where it was diagnosed that the line leading to the fuel pump needed to be repaired. The vehicle was not repaired. The manufacturer was not notified of the failures. The approximate failure mileage was 87,999.

- Louisville, KY, USA