10.0
really awful- Crashes / Fires:
- 4 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 59,120 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
We were returning to our farm from a trip to town. The cruise control was set at the 70mph speed limit. A recent construction project gave us a newly paved road. It was a beautiful sunny day with no wind and temps in the low 80's. we were enjoying the ride and noted what an improvement the newly paved road was. Without warning the tires began squealing and the control characteristics of our Taurus changed dramatically. The steering became labored (I believe from the automated anti lock and traction control systems engageding). My attempt to compensate for the violent change in vehicle operation and regain control were quickly futile. We succumbed to the laws of motion spinning hopelessly out of control across the oncoming lane into the opposite ditch at a high rate of speed. Miraculously we there was no oncoming traffic and we didn't plunge into the myriad of steep terrain conditions common on this stretch of highway. We did not roll but came violently to rest on the far upslope of the opposite roadside ditch. My later research for the cause of our sudden loss of control produced the NHTSA recall no. :20V-072 which identified the rear toe link on certain Ford models as subject to failure. I later confirmed the driver side rear toe link had snapped on our Taurus and was the cause of our accident.
- Bloomfield, MT, USA
We are receiving a error on our dash; that reads power steering assist. When this happens the steering wheel get hard to turn. I see that it had a recall on the 2010-2013, anyway to get the 2014 included.
- Little Elm, TX, USA
The contact owns a 2014 Ford Taurus. The contact stated while driving at 25 mph, and attempting to make a turn to the left or right, the vehicle made an abnormal noise without warning. The vehicle was taken to Ford of lake geneva w 2542 interchange N, lake geneva, wi 53147) to be diagnosed. The contact was informed that the steering gear assembly and steering motor needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was 74,000.
- Elkhorn, WI, USA
I just pulled out of a parking space traveling 5 mph making a sharp turn, suddenly lost all power steering and driver assist failure requires maintenance warning light came on followed by traction control needs servicing. Now it is very difficult to drive at any speed as the vehicle defaulted to manual steering. Lucky I wasn't at high speed. 61000 miles at time of incident
- Las Vegas, NV, USA
Power assist is deftly, losing power when slowing down to turn, very tough to turn half the time. The have a recall for it but for the years 2011-13 when 2014 should be included there's a lot of others having the same problems.
- Appleton, WI, USA
The power steering stopped working. Got a warning about the issue as I was driving on the freeway and warning said to pull over safely. Once I stopped and shut off the vehicle the power steering stopped working.
- Detroit, MI, USA
Came to a gas station to put in gas. Then turned on the car and the power steering died and got a warning advancetrac issue. Was not able to turn the steering wheel and had it towed.
- Detroit, MI, USA
After fueling up, started car(2014 Taurus) to leave and was unable to turn steering wheel. Instrument cluster panel stated there was a power steering failure and service was required. Was able to drive away from pumps with no steering to park out of the way. After 20 minutes and restarting the car was able to clear the failure message by clicking on the "ok" acknowledging the failure and the steering came back. Not sure if it was the clicking on the "ok" that released the steering or not. Drove the car home at great risk and have it scheduled for service on wed 3/42020. From investigating the problem it appears Ford should be forced to do a recall on this model and the problem, they did for the 2011, 2012 and 2013 model they need to include the 2014. The extended warranty should cover this but it appears to clearly be a Ford design/engineering problem Ford should pay for.
- Monmouth, IL, USA
1. when taking a sharp turn, the front bucks and makes a hard knocking noise. 2. the climate control turns on and off intermittently. Is terrible in really cold weather. No heat for and extended period of time. Vise versa in the hot summer.
- Salem, VA, USA
1) when making a sharp turn at low speeds there is a hard knocking sound in the front end. 2). the climate control turns on and off intermittently. Unsafe on cold days when temperature is below 30 degrees. Vice versa in the summer when temp is above 90 degrees.
- Salem, VA, USA
My 2014 Taurus limited started making a popping noise when turning, I had the cv joint, tie rods, and struts replaced. The car hasn't been driven over 50 miles since repairs were done.. it has not been driven since. I backed down my driveway then the steering is making a terrible noise and looses control during mid turn. This is after I have replace the cv joints, tie rods and the struts. Now the dealership is telling me I need to replace the rack and pinion. A cost $1700 at 139,000 miles. This is very dangerous and is a well know issues with Ford. Why hasn't a recall be announced. This has made a loyal Ford owner decide this will be my last Ford.
- Zachary, LA, USA
On 31 October 2019, I was backing my car into my garage and the car steering locked up and made it difficult to move the car. A warning message appeared, and I called the dealer to describe the problem (I.e. gave car warning and could barely turn wheel of car). Dealer told me to bring the car in to be checked. Because dealer was close to my job, but far from my home, I had car towed to a local repair shop. I was told that the rack & pinion needed to be replaced. I was told a few 2013 cars had the same issue, but no work has been done on any other 2014 Ford. I was also told there are no warning signs for the issue or any preventative measures that can be taken. The car had 97,653 miles when issue occurred. I paid to have the work completed since no recalls are currently listed/associated with my VIN and this mechanical steering issue. I paid a total of $2,208.13 for the repairs related to the issue (replacement of part, labor & recalibration of the part).
- Washington, DC, USA
Around July 09, 2019 my power steering went completely out while I was driving. This was very scary and dangerous. I contacted Ford after reading several reviews of the same thing happening to other 2014 Ford Taurus sel. Ford stated that while the recall applies to other 2014 Taurus sel, it does not apply to mine. I had to pay $2300 at roy obrien Ford to get my vehicle repaired. Ford has refused to extend the recall to include my vehicle in this recall. I am requesting help from the nshp and the dot to help me please. On October 17, 2019 my car cut off while I was driving again. This very dangerous. It would not restart. My vehicle was towed to the dealer again and I was advised that my fuel pump went out. Again, there is a recall on the fuel pump for 2013-2017 Ford Taurus sel but again..my vehicle is not included. I am requesting an investigation into this mattter immediately.
- Southfield, MI, USA
2014 Ford Taurus. Consumer writes in regard to power steering failure and request an investigation for vehicle model. The consumer stated the power steering control module was replaced.
- Tuttle, OK, USA
Possible flaw in model's steering assembly due to recurrence of same malfunction: Started the vehicle after stopping at a gas station, drove at near-idle speeds, and within a minute the power steering went out with a warning light (power steering malfunction and traction control failure). Brought to dealer and they replaced gear and other parts of assembly. Cost for repair, replacement, and associated realignment was ~$1800 but was covered by extended warranty. The same problem had occurred in this same car a few years ago while driving in my neighborhood (about 15 mph); at that time, the dealer replaced the steering assembly and was covered by full warranty.
- Lafayette, IN, USA
The contact owns a 2014 Ford Taurus. While driving 45 mph, the steering assist was faulty and the steering wheel seized. The contact had to use more strength than normal to steer the vehicle. An independent mechanic came to the contact's home and diagnosed that a new power assist unit needed to be installed. The contact called astorg Ford (2028 7th St, parkersburg, wv 26101, (304) 485-8585), but no assistance was provided. The vehicle was no longer under warranty and was not repaired. The manufacturer was made aware of the failure and did not assist. The failure mileage was 86,000.
- Elizabeth, WV, USA
"takata recall" I was driving on the highway traveling at 70mph on I-95 northbound at that tried to switch lanes and my steering wheel completely locked!!!!! I have never been scared [xxx] and this is unacceptable parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Fort Lauderdale Fl, FL, USA
Increasing difficulty steering car/loss of power steering. Steering wheel does not return to center when turning. Major repair cost. Know problem with 2011-2013 cars being recalled, but not the 2014 Taurus which also has recorded complaints about loss of power steering the model. Progressively worse since January/February.
- Newfields, NH, USA
The power steering goes out intermittently, it seems to be reccuring problem, as sometimes it works and other times it doesn't. its very unpredictable and dangerous
- Bradley, IL, USA
- Weymouth, MA, USA