10.0

really awful
Crashes / Fires:
1 / 1
Injuries / Deaths:
2 / 0
Average Mileage:
36,215 miles

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« Read the previous 20 complaints

problem #5

Oct 142016

Taurus

  • 34,295 miles
The trunk lid fell and split my head open while loading luggage. I bled like a stuck pig and they use glue to patch the gash in my scalp. The blow to my head made my vision go black. Kiser medical took X-rays but found no fracture of the skull. The trunk lid friction cylinders failed to hold the lid up and they are only 2 years old. Event happened 14oct16. If the car is on a flat surface it will appear to work but the slightest jarring of the car or a bit of wind and down it comes like a meat cleaver. Sorry if this documentation is incoherent but the doctor said I most likely had a concussion from the hit. I don't have a way to file any more information at this time since I am still on the road.

- Santa Clara, CA, USA

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problem #4

Nov 012015

Taurus

  • 50 miles
Scheduled charging not working. The car can be scheduled to start charging at any given time. The timer scheduler was setup but the car starts charging immediately after it is plugged in. The car was left at the dealer for 2 days at two different times. Dealer was able to replicate the problem but unable to fix the problem. The dealer needs the car to be left at the dealership for one week which leaves me with out a replacement car.

- Tustin, CA, USA

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problem #3

Feb 272016

Taurus

  • 6,783 miles
My back windshield on my Ford Taurus exploded, there was no traffic and no rock or other debris hit it. It just exploded, and having a hard time with Ford to explain and or fix it. Please help. When this happened I was driving straight ahead at 30 mph.

- San Juan, TX, USA

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problem #2

Jun 112015

Taurus

  • 1,502 miles
Avis rental car in las vegas, nv: Pressing the engine start/stop pushbutton switch caused the whole switch assembly to fall backwards down behind the dash panel, rendering the Taurus inoperable. Although this incident occurred in a parking lot, pressing the engine start/stop pushbutton switch and having it fall down into the dashboard area creates a potential serious safety issue. (this frequently used switch should not be mounted from behind the panel with the small tangs/grooves currently used.) I was unable to obtain the rental car VIN but have.jpg photos of the affected vehicle.

- Clyde, TX, USA

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problem #1

Sep 242014

Taurus

  • 3,562 miles
Car was idling in park. Push button start/stop was pushed to shut off engine and at that instant, car was released from park, rolled backwards into tree, injuring right front passenger. No one in driver's seat.

- Sagle, ID, USA

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