On certain minivans originally sold in or currently registered in the states of Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin, and in the District of Columbia. The front coil springs could fracture as a result of corrosion. Depending on the location of the fracture, a broken spring could move past the spring seat and contact a front tire.
Dealers will install protective shields around the front coil springs. Owner notification began September 6, 2001. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact Ford at 1-800-392-3673.