10.0
really awful- Crashes / Fires:
- 2 / 9
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 91,781 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Vehicle caught fire while in park and burnt out.
- Garfield , KY, USA
Contact states: Contact says that the vehicle made a crackling noise one time for like one minute and that is when the failure started.. the speed odometer, temperature gauge, gas gauge, and tachometer failed. Use to have a theft light and seat belt light, none of these features on the vehicle come on anymore. This problem took place on Sunday May 1st. Consumer's husband went out to start the van and it would not start that is when it made the noise. He got out of the van, shut the door, and opened the vehicle again and then nothing on the dashboard would work. The van started that time.
- New Albany, IN, USA
O/D off light flashes all the time, vehicle smells like fuel when shut off no one can tell me whey engine light will not go out. Oxygen sensor has been changed. Van has a short no one can find it putter and cut off all the time its drivable around town that's it runs too long it shuts off if A/C or heat is on too long it makes a groaning noise and will not stop until shut off vehicle then restart. Everyone that looks at it say its a Ford issue local dealer said nothing is wrong with van.
- Orlando, FL, USA
Vehicle is experiencing problems with the lights. Owner was driving at approximately 55 mph and without warning all the lights, including headlights, dash lights went out. The lights are in the on position but the lights would go out. Provide further details.
- Tucson, AZ, USA
Both sliding doors failed on different occasions, they didn't work automatically or manually. The dealer inspected four times, and problem continued. The radio quit, the directional switch had broken, the power doors/switches failed various times, and the door unlatched while parked and in motion.
- East Meadow, NY, USA
The sliding doors would unlatch on their own without warning while driving. The electrical doors were control by remote. The took the vehicle to the dealership at least 7 times for the problem before having the sliding door repaired. Now the driver side sliding door is having the same unlatching problem. A child sits on the outboard position where the sliding doors are unlatching. The rear suspension was readjusted, the vehicle had various electrical problems such as the ABS light, the theft flashing light, and the speedometer.
- Cocoa, FL, USA
The door ajar light illuminated, the power door locks and interior lights became inoperative and the sliding door opened by itself.
- Montrose, PA, USA
Prior to the recall radio, door locks from the remote, and upper switches for door locks were inoperative. Consumer received a recall notice, 02S33, from Ford (NHTSA campaign id#00V351000) regarding water and other contaminants may enter into the right rear passenger compartment due to a missing body sealer conditions - occurring during the assembly process. If water or other contaminants enter this area a short circuit in the electrical connector may occur. Consumer believes that both radio and a lock system problem appears to be due to the recall defect, dealer refused to fix the recall.
- Bronx, NY, USA
Radio and locking system has short circuited. Ford cannot explain to consumer the reason for the short circuit. Consumer feels it's due to the recall defect which states that water and other contaminants may enter the vehicle damaging the electrical connector located at the rear wire harness.
- Bronx, NY, USA
Had several recalls performed, including one pertaining to campaign 02V072000 concerning electrical system. One month later, van had an electrical fire. Dealer stated that there was too much damage to determine cause. City fire chief stated that fire was electrical related..
- South San Francisco, CA, USA
- Brooklyn , NY, USA