10.0
really awful- Crashes / Fires:
- 3 / 1
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 78,775 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Rear axle completely broke while driving. Car is undrivable.
- Staten Island , NY, USA
The contact owns a 2000 Ford Windstar. The contact stated that when attempting to enter or exit her vehicle, the door handle would shock her. The failure began nine years ago. The dealer or manufacturer were not notified nor was the vehicle diagnosed or repaired due to cost. The current mileage was approximately 145,000. The failure mileage was unknown. Updated 2/28/11 updated 04/2/11
- Excelsior Springs, MS, USA
ABS light comes on at random intervals -- usually after a bumpy road. Only happens when temperature above 30 degrees. Does not happen when the temperature is below that. We have had one day this winter above 30 degrees and the light came on again. Same thing happened last winter. Dealer has looked at it several times and want to replace the ABS computer at 500+ dollars.
- Madelia, MN, USA
We were traveling down the highway when car started to float side to side. Something was not right so I slowed down. It seemed to be manageable but still felt something was not right. We pulled off to the nearest gas station only to realize that the front right tire had been chewed up and was now flat. The left tire also had slight wear marks. This was upsetting since the tires were only 5 months old and I had the dealership do a full alignment. When taking it back to the dealership and an inspection of the vehicle, he informed us that we were very lucky to have not been in an accident. While it was on the lift he showed us that one section of the sub-frame (engine carriage) was totally severed.
- Manchester, NH, USA
The sub frame on my 2000 Ford Windstar has rotted out. The steering and suspension are all out of wack. The vehicle swerves from left-to-right and right-to-left when driving on the road. My mechanic told me that it is not safe to drive. This is a major safety hazard - life threatening. I am afraid to drive this vehicle. Ford needs to do something about the numerous incidents similar to this one. I demand a recall on this.
- Watchung, NJ, USA
At our inspection renewal appointment, the mechanic said front subframe of our 2000 Ford Windstar LX was cracked and rusted out, vehicle was very unsafe to drive, and could give out at any moment. Obviouisly the vehicle did not pass the inspection. At recall appointment at local dealership regarding the rear axle, my wife expressed concern over the subframe as well, and employees there brushed off her inquiries as "unrelated" to the other suspension problem. She also questioned them about any past recalls on our vehicle and was assured that there were not, even though after researching this question we found that there were in fact other recalls on the Windstar.
- Vergennes, VT, USA
2000 Ford Windstar axle failure.
- Warren, MI, USA
I was driving my 2000 Windstar on the skuykill expressway on Monday, July 19, 2010 at 12:33 pm on my way to an appointment. About a quarter mile befor the gilph mills exit heading East, I was in the passing lane traveling about 55-60 mph, when there was a load "pop" from the rear of my van. I immediately lost controll of the van and it slid across the highway. I first hit the embankment off the shoulder, was thrown back into the highway as the van slide on the drivers side and then flipped upside down. The van came to rest in the middle of the skuykill expressway upside down, facing the traffic. Thank god all traffic stopped and no one hit me, and I didn't hit anyone.. the van was totalled. I suffered head injuries, as well as broken and bruised ribs in my back, as well as severe muscle damage. I was able to unhook my seat belt and crawl out the window, and I waited till help came. As I looked at the upside down van, I did see that the rear axles was split in half. I was taken to bryn mawr hospital for treatment, and released several days later. I still have not been able to go back to work because of my back issues.
- Trappe, PA, USA
The rear wheel axle is bent and cracked on both left and right sides and right rear tire is about to fall off. I noticed violent shaking in the rear of the car and the tires were screeching as if I was driving very fast. Took the vehicle to the dealer where I bought it and was told the problem.
- Port Jervis, NY, USA
2000 Ford Windstar van caught fire under the hood on christmas eve and was destroyed.
- Des Moines, WA, USA
I own a 2000 Ford Windstar. The ABS light has been on since I bought the van, witch was in Feb of 08. Today june2 of 08 the speedometer went out and so did odometer. A fuse was blown, I looked for answers on the web and ran across this web page www.2carpros.com/forum/1-VT49767.html?postdays=0&postorder=asc&start=0 this listed everything that had been wrong with my van since I bought it. It is also know to cause fires from having faulty brake deactivation switch. Please look into this Ford has recalled lots of the cars and trucks for this switch because it causes fires.
- Lincoln, NE, USA
Information request. Letter and package is in the mail concerning our complaint! the consumer wanted to know the status of his complaint.
- Macksburg, OH, USA
At this time we are leasing a 2000 Windstar LX and we can't wait to turn it in to the dealership - and we plan to never purchase another Ford product again. We have purchased a used Honda Accord and expect that we will be quite happy with it... there was a recall on the exhaust/emissions was fixed and the light came on again and will not go out - eastgate Ford, dayton, oh does not know why the light will not go out. The paint on the luggage rack is peeling off. The door actuator on the passenger sliding door - does not work - it takes 2 people to open the door, one inside and one outside. The power steering pump is faulty. Ford has a service bullentin out - but there is no recall because Ford does not believe there is a safety issue here - I do not agree. Proper steering is pretty important and if a smaller size female or male was turning left and the pump failed, it could be quite hazzardous. Our biggest complaint is the way Ford Motor Company and eastgate Ford have treated us. There is no accountability on either part. Ford or eastgate won't stand behind their product.
- Fairborn, OH, USA
When the cigarette lighter is pushed in for use, after it gets hot the lighter shuts out so hard it lands in the back seat of the vehicle.
- Jacksonville, FL, USA
The vehicle will not start because the instrument panel will not allow to start due to a computer. Please furnish additional information. Dealer is aware of the problem.
- Murietta, CA, USA
There is no light on dash to indicate that cruise control is on. Consumer feels this is a safety concern.
- Bent Mountain, VA, USA
When I first purchased my vehicle, the battery was dead and had to be jump-started. After that, on a regular basis, my battery would lose its charge. On 12/15/00 the battery was replaced. Since I purchased the vehicle the airbag light has been coming on intermittently. Sometimes it flashes, other times it stays on, I can be driving and it will come on all of a sudden and later it will go off. The sliding doors sometimes pop back open when I close them. The driver's side door doesn't always open when I push the button. The passenger side door sometimes sounds like its not completely closed. It looks like it's closed on the outside, but rattles going over bumps or around corners. This problem particularly scares me because I have a child sitting in the seat next to that door. I am also afraid that the airbag is going to deploy while I am driving the car. I have brought my van in to the dealership on 3 different occasions and each time they said that they could not duplicate the concern. The last time they had my van for 4 days.
- Woodstock, GA, USA
Engine check light keeps coming on. The service department has not fixed the problem after 12 attempts. Ford refuses to acknowledge there is a problem.
- Suffern, NY, USA
Vehicle unable to use snow chains when needed to travel up snowy mountains. Dealer notified, and informed consumer that nothing could be done. Asking NHTSA to help in this matter or provide additional information.
- Kennewick, WA, USA
- Loma Rica, CA, USA