10.0

really awful
Crashes / Fires:
2 / 2
Injuries / Deaths:
2 / 0
Average Mileage:
47,566 miles

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« Read the previous 20 complaints

problem #88

Jul 292004

Windstar

  • 54,512 miles
While at a stoptransmission made a noise, and the vehicle would not accelerate. Dealership was notified, but did not resolve the problem.

- Chatsworth, CA, USA

problem #87

Aug 202004

Windstar 6-cyl

  • Automatic transmission
  • 60,000 miles
Problem incident--- Ford dealership using bg products transmission flush system to perform the 60000 mile emission service induces a serious transmission leak. Dealer says the bg process can not cause such a problem. Sent the vehicle away with a serious transmission leak.

- Ocala, FL, USA

problem #86

Aug 172004

Windstar 6-cyl

  • Automatic transmission
  • 47,000 miles
When I put the van in drive in the a.M., it hesitated like I had it in between gears. As I pulled out into the highway, we heard a loud crunch like we bottomed out. As we are sitting in the middle of a busy road with on coming traffic, the van only went in reverse!! much to the surprise of on coming traffic. This mini van has only 47,000 miles and has been babied for a long time.

- Mobile, AL, USA

problem #85

Jul 112004

Windstar

  • Automatic transmission
  • 85,000 miles
While driving 30 mph, the vehicle lost power. The consumer managed to pull over and had the vehicle towed.

- Mansfield, MA, USA

problem #84

Jul 172004

Windstar 6-cyl

  • Automatic transmission
  • 69,000 miles
While driving, the overdrive light flashed. The vehicle was towed and the dealer determined that the transmission was defective. The power locks did not operate properly, the rear seat belt was damaged when the vehicle was purchased, the inside lights did not go off when the door was shut.

- Norman, OK, USA

problem #83

May 302004

Windstar 6-cyl

  • Automatic transmission
  • 38,000 miles
While driving pulling alight utility trailer my overdrive off light came on.when I tried to disengage the overdrive nothing happened. I took this vehichle to the dealer of purchase, and I was told there was no serious problem.I read in my ourners manual that this flashing od off light indicated that the transmission needed imeadiate service. I then took the vehicle to a larger dealership and they told me that the transmission would not go in overdrive and that the transmission fluid was burned. They said I needed a new transmission and they offered to install a Ford rebulit for aproximatly $2400. The van had only 49900 miles. I told them I was not interested in purchasing anything from a companey who couldn't build a transmission that would not last more the 41000 miles. I contacted an independent transmission service who could install a rebuilt transmission at about the same cost and it would be garenteed for 75000miles. Ford would only gaurentee ther transmission for 36ooo. I told this dealership I would never do any more bussiness with Ford, and I would spread the word every where I could about their infearior products.

- Bloomfield, IN, USA

problem #82

Jul 092004

Windstar 6-cyl

  • Automatic transmission
  • miles
While starting the vehicle and shifting from park to drive consumer heard a loud noise coming from underneath of the vehicle. Then, vehicle won't move. An independent repair shop repaired the transmission.

- San Juan, PR, USA

problem #81

Jun 302004

Windstar 4-cyl

  • Automatic transmission
  • 52,000 miles
While driving at 40 mph consumer heard a lot of squeaks and noises in the engine compartment. Several days later, while driving at 30 mph, the noise was heard again, and vehicle stalled while making a U-turn. Also, the right front axle broke. Mechanic determined that the transmission needed to be repaired.

- Santa Maria, CA, USA

problem #80

Mar 112004

Windstar 6-cyl

  • Automatic transmission
  • 71,000 miles
Transmission broke when vehicle was just out of warranty this past winter. We have had to have it replaced 5 times since then. He continues to hesitate and we have talked to several other Windstar owners who have also had to get multiple transmissions. Is there a problem with Ford transmissions?

- Saginaw, MI, USA

problem #79

Apr 292004

Windstar 6-cyl

  • Automatic transmission
  • miles
We purchased a 2000 Ford Windstar limited on 3/21/04 from a Ford dealership in ionia, mi. We were told the van had been very well maintained and had been gone over mechanically by their people. It only had 38,549 miles on it. We have only had it a month and the transmission has gone out of it. Do we have any recourse? at the time this happen, the vehicle was being driven up a hill in heavy downtown traffic. Luckily no one was hurt, the van just would not go any where except backwards. My college age son and his buddie guided the van backwards into a parking lot a few feet away to wait for a wrecker. It was towed 35 miles, which is where it is sitting until we can decide what to do. I had mechanic look at it, but he felt it should be covered. He did not tear it down.

- Lake Odessa, MI, USA

problem #78

Apr 292004

Windstar

  • Automatic transmission
  • 45,000 miles
While driving and coming to complete stop at a stop sign automatic transmission would not go into gear. Transmission totally failed, only the reverse gear was working. Vehicle was towed to the dealer. Technician indicated they could replace it with a new transmission or rebuilt it at consumer's expense.

- Vernon Rockville, CT, USA

problem #77

Sep 272003

Windstar

  • 30,157 miles
Transmission failure.

- Wheaton, IL, USA

problem #76

Feb 022004

Windstar

  • Automatic transmission
  • 50,000 miles
My complaint is with my 2000 Ford Windstar. In approx. June of 2003(don't have exact date because vehicle is at dealership), with no warning my transmission failed. Had it towed to dealership where purchased. Easy care warranty refused claim due to fact transmission was flushed 1000 miles past recommendation. Dealership nor Ford Motor Co. Provided no help. Had vehicle towed to local mechanic for repair. Local mechanic documented that transmission had no impact on failure. Cost of repair was approx. $2100. In Jan. 2004, engine light came on. Local mechanic ran diagnosis and stated it must be repaired by Ford dealer. Stated that drivability was ok. Took into dealership today, Feb.2, 2004. Once again, easy care refused claim because it was a poorly designed part and they were aware of this. Once again, Ford Motor Co. Was no help. Stated that vehicle's warranty had expired. Per easy care, there is a revised valve cover that has better baffling system. Ford has a design flaw. Ford will not stand behind their parts, therefore, the warranty is meaningless and the customer must pay for poor design??!! the repair will cost in excess of $700. I would like Ford to incur the cost of repair due to acknowledgment of defective design.

- Charlotte, NC, USA

problem #75

Jan 272004

Windstar 6-cyl

  • Automatic transmission
  • 42,000 miles
Complete failure of the transmission at 42,000 miles. No forward gears- only reverse. Heard a loud bang when attempting to accelerate from a red light.

- East Northport, NY, USA

problem #74

Jan 162004

Windstar 8-cyl

  • Automatic transmission
  • 57,114 miles
Transmission failed. I was in heavy traffic, I stopped to let another auto pass. I was not able to move my car. The rear sun gear drum broke in two pieces, which was the cause of failure. Total cost $2,426.79 note: I have broken pieces. Many failures for 2000 to 2002.

- Bedford, MA, USA

problem #73

Jan 172004

Windstar

  • Automatic transmission
  • miles
Was stopped at a traffic light and once the light had changed and I was able to proceed the vehicle would not move forward. The vehicle would move in reverse but not in the forward gear. Had to have the vehicle towed to the dealership where it was purchased and it was found that the sun gear had broken causing additional damage to the transmission. Cost for the repair to the vehicle is estimated at over $2000.

- Barberton, OH, USA

problem #72

Oct 152003

Windstar 6-cyl

  • Automatic transmission
  • 70,000 miles
Transmission on my 2000 Windstar LX totally failed at 70,000 miles. Repair cost over $2,500. I wrote to Ford and complained, as I am aware of this happening to many other people with Windstar, many with less milage, one as low as 45,000 miles. Ford has refused to extend the warranty on the transmission, although it must be obvious there is a defect. Their customer service reps claim to have never heard of a transmission problem in a Windstar before. I find this impossible to believe.

- Madison , CT, USA

problem #71

May 142003

Windstar

  • Automatic transmission
  • 39,100 miles
While driving at approximately 35 mph, the Ford 2000 Windstar experienced total transmission failure without warning of any kind. The vehicle had 39000 miles! it was never used in any heavy-weight situations and never towed anything. My wife used it to drive the kids around town and to do the grocery shopping. Ford has refused to stand behind this vehicle. My requests for assistance went all the way to detroit. Their customer service department representatives were rude. The costs for towing and replacement of the transmission were $2149.58.

- Levittown, NY, USA

problem #70

Nov 122003

Windstar

  • Automatic transmission
  • 73,000 miles
Heard very loud noise, car would not go in gear. Transmission had to be repaired at cost of $2000.

- Saginaw, MI, USA

problem #69

Nov 102003

Windstar

  • Automatic transmission
  • 42,000 miles
Consumer stated that while driving and stopping at a light he had no gears, except reverse and park. Consumer had vehicle towed to the mechanic. After mechanic evaluated the vehicle consumer towed it to a transmission shop. He then called the manufacturer, and was told to contact a Ford dealer in his area. Consumer contacted a Ford dealer, and was told that they could not do anything because he did not purchase the vehicle from them or had the service done there. Transmission and torque converter had to be removed. Failure was the result of a broken sun gear. Consumer still has the part.

- Attica, NY, USA

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