10.0
really awful- Crashes / Fires:
- 4 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 98,958 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2001 Ford Windstar. The contact stated that the frame was severely corroded underneath the vehicle near the sliding doors and rocker panels. As a result, there was not place to support the universal jack. The vehicle was taken to an independent mechanic, who inspected the vehicle and confirmed that the frame and the areas near the rocker panels were corroded. The dealer was not notified. The manufacturer was not notified. The failure mileage was 230,000.
- Ann Arbor, MI, USA
At a major intersection getting onto a highway our subframe gave out and we came to a screeching halt & a dead stop. The entire subframe under the passengers side of the van rotted and the wheel was up against the frame of the car. It could have caused a major accident. It cost us $1,500.
- Lynn, FL, USA
My '01 Windstar had subframe repair in spring 2011... was said to be " inspect subframe- did not pass but can be repaired". it was repaired at that time. Last week, I had it into a mechanic for an unrelated problem where he had it on the lift. He told me that the subframe is "completely rotted". I currently plan to return to Ford dealer...updated 04/16/12
- Niles, IL, USA
The contact owns a 2001 Ford Windstar. The contact stated that while turning right into a parking space, a loud clunking noise was heard. The vehicle was taken to the dealer who diagnosed that the front sub frame was corroded and needed to be repaired. The manufacturer was made aware of the failure who did not offer any assistance since there were no recalls related to the failure. The vehicle was not repaired. The failure mileage was 167,500 and current mileage was 168,000.
- Ballston Spa, NY, USA
The contact owns a 2001 Ford Windstar. The contact stated that the vehicle was repaired under NHTSA campaign id number:11V030000(structure: Frame and members:underbody shields). The vehicle was not able to pass state inspection due to corrosion and a crack in the frame. The vehicle was taken back to the dealer and the manufacturer was contacted. The vehicle was repaired. The failure mileage was 107,136 and the current mileage was 116,700.
- Beaver, PA, USA
The contact owns a 2001 Ford Windstar. The contact stated the vehicle was repaired under the recall associated with NHTSA campaign id number 11V030000 (structure: Frame and members:underbody shields). Upon having the repairs completed, the contact was informed that the front sway bar link also needed to be replaced due to excessive corrosion, but were not included in the recall. No additional repairs were performed. The manufacturer was made aware of the failure, but offered no assistance. The failure mileage was 156,503. Updated 11/03/11 updated 05/12/2012
- Everett, MA, USA
Annual state inspection found rust at mount on right front subframe, ,passenger rear rocker panel has rust hole. ABS/brake lights stay on, even after they been fixed.
- Turner, ME, USA
There is a re-occurring door failure and extensive rust damage on 2001 Ford Windstar. The first incident occurred in Oct 2006 when the front stabilizer bar failed causing the van to loose control. Ford will not release the record of repair. My van is a modified wheelchair van and we are experiencing a severe sag in the floor on the passenger side, have had to replace the transmission, had multiple repairs due to rust and yesterday the top guide rail for the sliding door cracked and the top of door fell down almost hitting the car next to me. The tracks are extremely rusted and as the floorboard, becoming a safety hazard. I believe the rust issue in this vehicle are far more extensive than the 2 recalls currently in place. This may also be acerbated by authorized modifications to allow wheelchair access. In essence, the van is rusting apart.
- Silver Spring, MD, USA
Vehicle is no longer drivable & is sitting at a Ford dealership service lot. Incident occurred on Tuesday, January 25, 2011 at approximately 4:30pm. Vehicle front subframe cracked and passenger side tire separated from car while driving resulting in loss of control of vehicle. Car would not steer or move, could not be pushed out of traffic.
- Canton, MI, USA
Front right subframe broke and allowed wheel to be trapped in weelwell very close to crash had replaced and used replacment broke just over one year later
- St. Johnsville, NY, USA
Driving down the road and sounded like a tire blew. Pulled off road and noticed rear passenger tire completely buckled in. Looked under vehicle and saw rear axle was in 2 pieces. Had to replace rear axle, brake line, and tire.
- Ravenna, OH, USA
The contact owns a 2001 Ford Windstar. The contact noticed that the paint on the roof and rear of the vehicle had abnormal discoloration and was becoming progressively worse. Two months later, he noticed water leaking through the windshield. A professional technician stated that the hooks holding the windshield together were defective. The vehicle has not been repaired. The dealer stated that there were no recalls regarding this failure. The failure mileage was 55,000 and current mileage was 63,000.
- Orland Park, IL, USA
- Columbia Station, OH, USA