10.0
really awful- Crashes / Fires:
- 6 / 7
- Injuries / Deaths:
- 4 / 0
- Average Mileage:
- 86,385 miles
About These NHTSA Complaints:
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« Read the previous 20 complaints
(1) I had various problems with the braking on the van starting about 4 months after I bought it with. Nothing really lead up to the failures. (2) brakes would fail for no apparent reason. It was usually after I would hit a slight bump in the road while lightly applying the brakes. I would feel as the antilock brakes would kick on for no reason. The brakes would not recover until they were released and pressed again. Several times I would have hit someone if they were in front of me. (3) I sent many complaints to Ford, the dealerships, etc. There policy was if they could not reproduce the problem then they couldn't fix it. I could not reproduce the problem either. This would just happen out of the blue. I have had witness in the van when this happened. Ford denied two dealers from working on the van (even though it was under warranty) because the dealer could not reproduce the problem. About 6 months ago I replaced the shocks and tires on the van. This problem has not happened since then. I did everything I could think of to have someone help me with this problem. Talked to Ford, dealers, filled out similar forms on auto safety websites, etc. I am truly disappointed that no one ever looked into this problem. If this is happening on other Ford Windstar's then there are some very serious safety issues that need to be investigated.
- Allen Park, MI, USA
Consumer states that the brakes failed causing the driving to throw it neutral to stop the vehicle.B please provide any additional information.
- Plainview, NY, USA
- Montpelier, VA, USA