10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
63,386 miles

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« Read the previous 20 complaints

problem #4

Aug 272015

Acadia

  • 56,650 miles
The contact owns a 2012 GMC Acadia. While driving at a high rate of speed, the steering wheel became difficult to turn. The contact had to apply force to the steering wheel in order to turn the vehicle. In addition, while driving at a low speed, the steering wheel seized. The vehicle was taken to a dealer who diagnosed that the power steering pump needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle was towed back to the dealer, but was not diagnosed or repaired. The manufacturer was notified of the failure. The VIN was included in NHTSA campaign number: 15V415000 (structure). The part needed to repair the vehicle was unavailable. The failure mileage was 56,650.

- Towanda, PA, USA

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problem #3

Aug 012015

Acadia

  • 44,000 miles
Acadia was traveling at 55 mph when heard/felt a pop/bump. Steering wheel started spinning to left then right. Steering wheel straightened out. While steering wheel was still facing straight, the car started veering sharply to the right. The Acadia hit a culver then flipped 4 times, coming to a stop over 160 feet from where it left the road

- Lafayette, LA, USA

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problem #2

Oct 272014

Acadia 6-cyl

  • 71,986 miles
Intermittent loss of power steering. Especially at low speeds. GMC knows this is a problem. Extended warranty on 2008 - 2011's but, of course, not for 2012's ("let's see how many people complain before we fix the issue."). forced to replace power steering pump, rack and alignment.

- Louisville, KY, USA

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problem #1

Sep 262012

Acadia

  • miles
The contact owns a 2012 GMC Acadia sle (lambda platform SUV). The steering system is hazardous. It defaults into steering/pulling the vehicle to the left, steering the vehicle into oncoming traffic. The dealer has attempted to repair the unsafe steering multiple (4) times (once keeping the vehicle for a week), none of which has been successful. The attempted repair has included alignments, tire rotations, tire replacement, steering gear assembly replacement and front strut modification. All unsuccessful. Unable to repair the steering, GM has offered to replace the vehicle with a 2013 vehicle (with a charge: The price difference between a 2012 and a 2013 vehicle). The offer has been declined, the state lemon law being utilized to effect a buy-back/refund.

- Bloomington, MN, USA

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