In early 2019 we noticed that the airbag icon was illuminating intermittently and a notice on the dashboard stated that the airbag needed service. Initially, this occured sometimes while idling and sometimes while driving. Ultimately, the light and the message became persistent and continuous anytime the switch was on. Having failthfully used the brand's dealships for service over the years we addressed the problem to the local one in early March 2019. After diagnosis the dealer attempted a local repair. It failed immediately. Upon returning with the same complaint today the dealer disclaimed being able to get the listed part much less install it to correct the problem. At present, we're saddled with a vehicle with a compromised safety system and no way to fix it.

- Whitewater, CO, USA

The contact owns a 2013 GMC Acadia denali. While the vehicle was stationary and while driving various speeds, the "check air bag, service air bag soon" warning message displayed. Also, the contact stated that the air bag service indicator remained illuminated. Bob ross Buick GMC (85 loop road, dayton, Ohio 45459, (937) 356-3845) was made aware of the failure and stated that the vehicle was not included in a recall. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 86,000.

- Dayton, OH, USA

My transmission has been acting up since 50,000 miles A/C acting up since 70,000 miles air bag light keeps coming on dealership wants to charge me for warranty work one dealership refuse to work on my car

- Rocky Hill, CT, USA

I was coming off a red light and was hit by another vehicle on the drivers side / front drivers side of the car. The other vehicle was driving at least 55 mph as that is the posted speed. I had two children in the back. One in a rear facing car seat. The seat belts did not engage. The car seat flipped to the side. No side or front air bags went off.

- Manorville, NY, USA

Airbag light came on for no reason

- San Antonio, TX, USA

See attached the consumer stated the airbag light would turn on and of. The airbags have been repaired, but contiued to fail.

- Las Vegas, NV, USA

Massive air bag failure, notice that all air bags are not functioning. Two friends that have same vehicle have same failure. Told that passenger weight sensor or wiring failure will cause massive failure of air bags. This seams to be a safety problem and needs to be addressed., 2 out of 3 having the same failure seems excessive and of national concern. Please address this and let me know I don't want my daughter driving without proper air bags, told cost may be in excess of $1100 and the car has approximately 74,000 miles. 2nd item: Rear electric hatch on closing has a loud clunk just before closing, last 2 inches like something is binding or about to break. This is a lower priority unless it is possible for the hatch to open going down the highway. The other Acadia tested did not have the hard clunk [metal to metal sound] on closing, this has existed almost from her new purchase of the Acadia, dealer told us nothing to be concerned about they had seen it before. Thank you for making it effective to make a safety report.

- Perrysburg, OH, USA