10.0

really awful
Crashes / Fires:
7 / 0
Injuries / Deaths:
4 / 0
Average Mileage:
23,456 miles

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« Read the previous 20 complaints

problem #39

Oct 192019

Acadia

  • 131,000 miles
Started the car on a rainy day and the airbag light came on and a message displayed "service air bag". I turned the car off and started the car again and the message and airbag light stayed on. I have searched several forms where several consumers are having this same issue.

- Alabaster, AL, USA

problem #38

Oct 052019

Acadia

  • 67,000 miles
My "service air bag" light and warning came on and we took it to a mechanic who stated it is the wiring under my drivers seat causing the warning light. The light first came on a few days ago when I turned my car on and we have since discovered the light will go on and off if I move my drivers seat forward and back, but this is a temporary fix as the warning light stays on in the seat position I need to keep it in for driving. This is the same issue as the recalled 2008-2013 GMC Acadia. Mine is a 2014 and not a part of the official recall, but clearly this is the same issue and needs to be recalled and repaired at the expense of GM.

- Milford, NJ, USA

problem #37

Sep 252019

Acadia

  • 54,000 miles
Service aig bag light has illuminated. From the research I have done, when this occurs, it disables the airbags from functioning when the vehicle is in an impact collision. It appears that there was a recall on GMC Acadias for this issue through the 2013 model. This is an on-going issue with the Acadia that results in a potentially life threatening safety feature not working.

- Cedarville, OH, USA

problem #36

Jan 012019

Acadia

  • miles
There are hundreds if not thousands of 2014 Acadia owners having a service air bag light come on and wont go off. There was a recall for all Acadia's of 2013 and earlier that had a recall to fix this dangerous issue. 2014 needs to be included in this recall. This is a safety hazard and possible death upon impact issue if airbag doesnt go off due to GMC's negligence in dealing with the same issue previous models had. GMC could face lawsuits if someone is killed due to this issue on this year Acadia. Its approx $500 to fix and is a consistent problem across many owned Acadias. My car has never been in an accident or had the airbag deployed. This needs to be dealt with immediately.

- Licking, MO, USA

problem #35

Jan 052019

Acadia

  • miles
There are hundreds if not thousands of 2014 Acadia owners having a service air bag light come on and wont go off. There was a recall for all Acadia's of 2013 and earlier that had a recall to fix this dangerous issue. 2014 needs to be included in this recall. This is a safety hazard and possible death upon impact issue if airbag doesnt go off due to GMC's negligence in dealing with the same issue previous models had. GMC could face lawsuits if someone is killed due to this issue on this year Acadia. Its approx $500 to fix and is a consistent problem across many owned Acadias. My car has never been in an accident or had the airbag deployed. This needs to be dealt with immediately.

- Reno, NV, USA

problem #34

Aug 032019

Acadia

  • 55,100 miles
On Saturday evening August 3, 2019 my wife, who was driving our 2014 GMC Acadia, reported to me that a red air bag warning light and the message "service air bag" came on and remained on while driving. On Sunday August 4, the warning light and message went off during the day when I was driving the vehicle, but later came on when my wife drove the vehicle during the evening. On Monday August 5 while I was driving the Acadia, both the warning light and message "service air bag" came on and stayed on while driving. On Monday August 5 I drove the Acadia to a GM dealership as soon as it opened. The dealership said there were two diagnosis codes for two separate failures relating to the air bags. The first was code B0022 (which the dealership said was related to a wiring failure). The dealership advised this failure code of B0022 was covered under warranty pursuant to GM special coverage adjustment number 15804. The dealership said that the second diagnosis code was B0058 (which the dealership said was a failed sensor). The dealership said that both of these problems needed to be fixed in order for the airbags to work. The dealership said, however, that replacement of the sensor was not covered under adjustment 15804. The dealership did offer a discounted charge for replacement of the failed sensor and as of this writing the vehicle remains at the dealership to make all repairs necessary for the air bags to work. I have advised the dealership of my intention to report the sensor failure issue to ntsb so that ntsb and GM are aware of it. I have also reported the above to GM customer assistance and am awaiting a return call from a "senior advisor". I have also requested that GM cover all costs relating to the sensor failure as well as the wiring failure as I have been informed by the dealership that both relate to the failure of the air bag system.

- Las Vegas, NV, USA

problem #33

Oct 012018

Acadia

  • 75,000 miles
Air bag warning light in the display intermittently comes on and remains on for several days to several weeks then clears for a period of time then repeats. Have not been able to replicate the issue when presenting for diagnostic repairs.

- Moore, OK, USA

problem #32

Mar 302018

Acadia

  • 84,090 miles
The contact owns a 2014 GMC Acadia. Upon starting the vehicle, the air bag warning indicator illuminated. The contact took the vehicle to berlin city Nissan of portland (227 Maine mall rd South, portland, me 04106, 207-390-8982) where the contact was informed that they were not equipped to repair the air bags. The contact took the vehicle to another dealer (bill Dodge GMC Buick, 2 saunders way, westbrook, me 04092, (207) 420-8987) where it was repaired. The manufacturer was notified of the failure. The failure mileage was 84,090.

- Scarborough, ME, USA

problem #31

Jun 252019

Acadia

  • 97,725 miles
The contact owns a 2014 GMC Acadia. The contact stated that the vehicle was repaired per NHTSA campaign number: 14V614000 (electrical system) by serra Buick GMC Cadillac (12300 30 mile rd, Washington, mi 48095, (586) 331-2540). After the contact retrieved the vehicle, the air bag warning indicator illuminated. Serra Buick GMC Cadillac (12300 30 mile rd, Washington, mi 48095, (586) 331-2540) diagnosed that the air bag sensor needed to be updated. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 97,725.

- Bloomfield, MI, USA

problem #30

May 302019

Acadia

  • 86,888 miles
"service air bag" light came on. Dealer made wiring repair to a sir module and replaced a sir system sensor for approximately $530. Immediately after picking the vehicle up from the dealer the "service air bag" came on again. The dealer was able to find a "bulletin" from GMC advising technicians to correct problem by soldering some electrical connections. This appears to have solved the problem. This seems to be a substantial design flaw and serious safety issue for a mission critical system where reliability is paramount. This part does not rotate, it is not subject to any unknown wear and tear, there are no preventative maintenance actions provided by the manufacturer. It also appears that GMC has not adequately advised their dealers and technicians that this deficiency exists and what the proper corrective actions is without exorbitant costs to the consumer.

- Winchester, TN, USA

problem #29

Mar 012019

Acadia

  • 68,000 miles
The service air bag soon light is on and the car only has 74,000 miles and has never been in a wreck. This is the same issue that there was a recall for earlier model year Acadias up to 2013 and it is widely reported that the 2014S have the same issue; that the connector has to be resoldered for the airbags to deploy. This is a known safety issue to GMC and they are charging approximately $400 to fix a known safety issue. Now I'm going to have to pay $400 to get this fixed because it is not an included recall on the 2014S and I don't want my wife driving a car without airbags.

- Tulare, CA, USA

problem #28

Apr 172019

Acadia

  • 77,000 miles
I'm getting service air bags on my 2014 GMC Acadia. There was a recall on airbags previously for this vehicle from 2009-2013 but not this model. I've read enough complaints on the airbags failing and this is a safety concern that needs to be addressed. This car has not been in any accidents or flood damage. There should be no reason why I should be getting service air bag message

- Stuart, FL, USA

problem #27

May 022019

Acadia

  • miles
The airbag service warning came on while driving on highway. Please assist asap, we drive our children in this vehicle.

- Saint Cloud, FL, USA

problem #26

Apr 262019

Acadia

  • 67,000 miles
I have approximately 67000 mile on my car and today the service air bag light came on off and on I will put fuel and and the gauge still reads empty or half tank takes restarting car many times before reads accurately also passenger seat belt alarm will go off when no one is in the passenger seat

- Plover, WI, USA

problem #25

Mar 272019

Acadia

  • 77,150 miles
Service air bag warning indicator on the dash. I've had my car right at a year when the warning came up on the dash. Upon researching I've noticed several people are having the same issues as close as two days ago.. my car has a little over 77,000 miles on it.

- Ashburn, GA, USA

problem #24

Mar 252019

Acadia

  • miles
I purchased this vehicle used in April 2017, but a few months after I purchased the vehicle I started having a light on in the dash saying "service air bag". I've tried ignoring it & hoping that there would eventually be a recall because the vehicle no longer had a warranty, but we are about to take it in to get it serviced. After searching the internet I am finding that many other people with Acadias have had this same issue & have had to take their vehicle & pay to get it serviced. I've also read where there were some accidents where the airbags did not deploy. I have researched only to find out that many GMC models were recalled for the same issue, but it was for year models previous to mine (including but not limited to the year before mine). I have a friend who has the Chevrolet traverse (which is the exact same vehicle as mine, just with the Chevrolet name) & she had the exact same problem that I'm having. Is this not a safety issue? please research this. It is not coincidence that so many people have had this problem! this light comes on at all times as soon as you turn on the car. I have read where some have had faulty wiring under the seat that had to be re-soldered.

- Charleston, WV, USA

problem #23

Jan 282019

Acadia

  • 95,000 miles
There is a water leak every time it rains. Once I could not shut off my car had to take it to the dealership. Said the drain line for sunroof had debri and water was sitting on fuse box. Water leaks in floor board. Yesterday, there is no sound in vehicle at all (no radio no blinking noise when blinker is turned on.)

- Batesburg, SC, USA

problem #22

Apr 072018

Acadia

  • 50,000 miles
Service air bag soon comes up 30 or more times a day and struts are making noise

- Indianapolis, IN, USA

problem #21

Nov 282018

Acadia

  • 56,000 miles
The passenger side seatbelt warning chimed to indicate a passenger was not wearing a seatbelt and the passenger airbag on/off light toggled back and forth when no passenger was in the car in the seat. This resolved spontaneously by the next day, now the service airbag soon notice and warning light is lit up on the dashboard. The car has not been in any accident that would cause the airbag to deploy or activate. I see that a previous recall was announced in 2014 for the 2009-2013 models of GMC Acadia, but my specific Acadia is a 2014 model. There are no active recalls listed for my vehicle, however an airbag malfunction is a serious concern for GMC Acadia owners. This issue just started and I have not visited a dealer yet.

- Newnan, GA, USA

problem #20

Oct 082018

Acadia

  • 47,730 miles
While driving my Acadia South on interstate 5 in Washington, the dashboard "service air bag" light came on, and would not shut off. I took the car to my GMC dealer. The service department told me that there were no recalls, the factory warranty had expired, and my extended warranty did not cover airbags. I am quite disappointed that this electrical problem is not covered and will cost me over $400 to have repaired. The dealer said the cause was a problem with the connections under the passenger seat, that the GMC technician had to cut and resolder the connections and reattach them, in order to solve the problem.

- Vancouver, WA, USA

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