8.8
pretty bad- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 2,634 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
I have contacted GM multiple times and I have also contacted the dealerships in Oahu, Hawaii to get my vehicle fixed, and the dealerships don-??t want to help me because they say that -??GM-?? hasn-??t put out a remedy. But the remedy shows that the airbag has to be replaced. I haven-??t been able to drive my car for almost 2 months because this isn-??t a little recall. I need help in getting GM to fix my vehicle so I can go back to using my family vehicle
- Honolulu, HI, USA
Takata recall. The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Kansas City, MO, USA
Takata recall. The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Newport, NC, USA
The airbag has been recalled because it might cause injury or death yet no remedy is available. The company should replace this vehicle if only temporary but until the part can be fixed. They refused to help.
- Pea Ridge, AR, USA
Takata recall. The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Saint Charles, IL, USA
Recall was issued 5/10/2023. No repair is available at this time. Driving this vehicle is a safety risk to my family and myself
- Cross Plains, WI, USA
Manufacture is not offering any solution or remedy. They-??re also not offering replacement transportation. This is not only a safety issue for everyone, but I am very pregnant and my belly is right in the airbag. It-??s unacceptable this is not being corrected or replacement transportation offered.
- Harvest, AL, USA
Takata recall. The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Queenstown, MD, USA
GMC issued recall #N232404980 Re airbags that are faulty and may rupture releasing metal fragments causing injury or death. My vehicle is part of that recall. Immediately called my dealership after learning of this recall. My dealership states that yes my car is part of the airbag recall but they have no parts available to fix it. I was told by my dealership that no one has these parts yet. No timeline is available. When contacting GMC customer care I was asked to initiate a case or claim. They escalated the claim telling me if I feel unsafe driving my vehicle they are required to provide a rental until these repairs can be made. Weeks have gone by without any movement. My dealership says they need authorization from -??someone-?? at GMC to provide me a loaner vehicle. The recall has been active for well over a month. GMC records their customer care calls and I-??ve been told by GMC associates to contact you or the better business bureau. I-??ve been told I should not drive my vehicle because of the safety risk. I have to work and take care of my children. I feel GMC is morally obligated to stop stringing their customers along and either fix the faulty vehicle that they sold me or provide a safe method of transportation in the meantime.
- East Sandwich, MA, USA
Takata Recall. The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Milford, NH, USA
Takata recall. The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted and made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Willow, AK, USA
Delayed in solution to recall. Needs recall remedy ASAP.
- Fort Myers, FL, USA
The airbag recall was opened on May 10th. I have not yet heard of any remedy despite the fact that the nhtsa site says that the dealer should be replacing my airbags.
- Willow, AK, USA
My car presented with issue 'passenger presence module malfunction check circuit' that per GMC service advisor may affect the proper airbag deployment during an accident. Car only has 35K miles and barely used since purchased back in 2015. Now they are not being covered for repair/replacement.
- San Diego, CA, USA
All the cars' airbags deployed spontaneously, I was on a small street, getting out of the gym's building parking
- Beirut, WY, USA
- Eastpointe, MI, USA