10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 29,765 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Shift to park when putting the car in park, it says shift to park and the vehicle continues to run and horn honks letting you know you are exiting the car with it running, after putting it in drive, neutral, etc and shifting it back to park, the message still displays.
- Painesville, OH, USA
The vehicle will not turn off. It keeps stating that it is not in park. Have moved shifter between gears repeatedly, the dash display says it is in park, the console says it is in park, but the vehicle will not turn off. This has happened on flat surfaces, and inclines. The end result is a vehicle that thinks it is on, wont lock doors, and kills the battery due to remaining in the on position.
- Ocala, FL, USA
2017 GMC Acadia displays "shift to park" when already in park and doesn't allow the vehicle to turn off the electronics. Problem was supposedly fixed under warranty when I took it in to the dealer in July of 2018. Now exactly 1 year later, now out of warranty, the "shift to park" message is happening again after the controller was replaced last year to fix the problem. Now that car is out of warranty, even though its such a common complaint now that GMC is aware of, the dealer is asking me to pay over $500 to fix it again. How do I know it will fix it this time? the last "fix" only lasted a year. GMC needs to issue a recall and fix their manufacturing defect.
- Lakeland, FL, USA
A "shift to park" message shows up after I have already put my vehicle in park which does not allow me to turn my vehicle off completely. I have 53,500 miles on my Acadia and had to have a new battery put in last week. A GMC dealership states the part to fix the shift lever is on back order but that they have heard this is a common issue with the 2017 Acadia. It is frustrating that GMC is aware there is an issue and that there has been a lawsuit filed regarding this however there has not been a recall issued.
- Kewaskum, WI, USA
Our Acadia on a 50% basis is complaining to the driver to "shift to park". this is even though the vehicle has been shifted to park. Took to the dealership today and they said they ordered the part but because this is a known issue there is none available right now and no idea when the part will be available.
- Eighty Four, PA, USA
When shifting vehicle into park, the vehicle still says shift to park and will not turn off.
- Billings, MT, USA
The contact owns a 2017 GMC Acadia. The contact stated that the gear shifter would not remain in the park position and the vehicle would not power off. There were no warning indicators illuminated. The vehicle was taken to norman gale Buick GMC (1247 NJ-10, cedar knolls, NJ 07927, (973) 975-4039) where it was diagnosed that the gear shifter needed to be replaced. The dealer stated that the part would not be available until September of 2019. The manufacturer was not notified. The failure mileage was approximately 26,000.
- Roseland, NJ, USA
Upon shifting the vehicle into park the onboard display will not show the vehicle in park. After reviewing multiple forums this is a common problem that could be a safety issue if the vehicle is not shifting into park
- Halstead, KS, USA
Shift to park issue. When you put the vehicle in park, the vehicle does not recognize that it is in park and displays on the information screen to shift to park. The vehicle will not allow you to turn it off because it thinks the car is not in park when it actually is. This was fixed under warranty for me in 2018 with 14K miles (replaced shifter assembly) and now I have having the same issue at 39K miles. GM needs to recall these vehicles and have the old shift assembly (P/N 84159722) replaced with the new shift assembly it created in October of 2018 (P/N 13528228) when my vehicle was serviced at 14K miles, it was replaced with the old part number 84159722 which is defective as I am having the same problem again at 39K miles. Now my vehicle is out of warranty and I am going to be expected to pay $700 to have the new shift assembly replaced. This should be a recall because it is a safety issue because it will not allow people to turn off their vehicles all of the way, which quickly drains battery and strands them.
- Liberty Township, OH, USA
After parking the vehicle, shifting into park and turning off the engine, a warning message appears stating to shift the car into park. The car is in park, but there must be some type of sensor failure. I am prohibited from completing shut down of the vehicle until I clear the warning message. When this issue first arose, I could "jiggle" the shifter a bit, and the message would clear. Now, about two weeks later, I need to start the car, move the shifter between gears, and then back into park. After 2 - 3 times repeating the procedure, the warning message usually clears. The vehicle has been taken in for service. A new shifter has been ordered. The part is on back order.
- Lumberton, NJ, USA
Every time I park my vehicle. It is in park but a message displays telling me to put the vehicle in park and it will not shut off.
- Carrington, ND, USA
When my vehicle was in park & I was going to turn it off it gave me this message action to park when in park. This has happened several times. I have taken it to the dealership & nothing can be done.
- Midland, TX, USA
When the vehicle is in park, the car displays a message 'shift to park' and will not let you turn the car off. This is causing me to have to turn car on and off and move it from drive to park until it registers.
- Stuart, FL, USA
When parking the vehicle, after shifting to park, the dashboard displays a warning shift to park and will not allow the vehicle to be shut off. The vehicle was stationary on a city street, in our driveway, and also in a parking lot. This prevented me from exiting the vehicle for about 10 minutes each time, will I continued to restart the car, shift from park to another gear and then reshift into park.
- Broomall, PA, USA
When I put my car into park to turn off my car, it would not turn off and said to put car in park. I have to wiggle the shifter, sometimes several times. It happened right before when my car was in around 35,000 miles. They didn't have any appointments that week. I had to go to California the next week. I went in yesterday, since it was over 36,000 miles. They said it was not under warranty anymore. I told them the situation. Said L had to pay $488.
- Kingman, AZ, USA
Vehicle is unable to shift into park. I keep getting an error message to "shift to park" even though I am in park, and it will not allow me to turn the vehicle off. I will have to shift the car into drive and park about 25 times before it will recognize that is actually in park so I can turn off the vehicle. This only happens whn the vehicle is stopped and I am trying to turn it off.
- Hamburg, NY, USA
When placing vehicle in park and turning off ignition, the message appears 'shift to park'. everything is still on in the vehicle, lights radio etc. Sometimes I can wiggle the shift controller and it will disappear or sometimes I have to turn ignition back on and try again to turn off. Sometimes takes several times to get message to disappear.
- Aurora, NC, USA
When the vehicle is parked after driving and the placed in park, the vehicle fails to recognize that is in "park". this causes the interior accessories to remain running as though the vehicle is running even when the engine is off. This happens when the vehicle is stationary. From review of information, this is a know manufacturing defect from GM. When GM was contacted to have repaired in the vehicle we were informed that they cannot warranty their vehicles forever and it would not be repaired. This seems to be an inappropriate response for an issue that is not a warranty item but has been published as a manufacturing defect.
- Zumbrota, MN, USA
I have requested at least 4 times for repair of my car 2017 Acadia. Several caution light on the dashboard comes on including the engine sensor(malfunction indicator lamp). While driving the car it looses power to accelerate. When pressing the gas pedal the car stalls. This issue has happened on both the highway and city. There have also been times when turning into a parking lot I have felt some vibration. Additionally, the car dashboard gives out commands for putting the car in park after it is stationary.
- Kernersville, NC, USA
- Gallatin, TN, USA