Car will not recognize that the car is in park and will not shut off.

- Abilene, TX, USA

The vehicle, when parked, shows a warning that states"action required:shift to park" and the vehicle will not turn off. This has led to the vehicle dying in parking lots, at home, once when on vacation. The shift lever is in park, the dashboard shows that it is in park, and when the engine off button is pressed the vehicle will not turn off and asks the driver to shift the car to park, where it already is. This has been a hazard to our family and our families health as the vehicle will then die eventually because the battery runs out. It is apparent that there is a severe malfunction in the electrical/gearbox/computer system not recognizing where the shifter is at the moment. I would like to add a photo but if I were to turn the car on to take the photo the car likely will not turn off, and then die once again. This has been ongoing for approximately a month to 6 weeks. I will put the date below as approximately July 4th 2020.

- Sacramento, CA, USA

Although in park, the dash alerts the following message : 'shift to park' this alert does not allow the vehicle to be shut off fully as the radio still plays, lights remain in and the dash remains lit. Have tried to restart and shift into different gears then return to park as well as engage the emergency break. Nothing works to fix this.

- Lake Park, GA, USA

The vehicle will show to be in park, but the vehicle will say it is not in park enabling me from being able to shut the vehicle down. There seems to be a shift assembly issue. I've only had the vehicle 3 months but this has become a reoccurring issue over the last week.

- Mustang, OK, USA

Place the vehicle into park. Go to shut vehicle off and the dash tells you to shift to park. You have to keep shifting in and out of park till it registers its in park other the electronics don't turn off and if not parked on level ground vehicle will roll. I park in a parking garage and if I wouldn't have been paying attention my vehicle when starting to roll could have easily hit another car or even worse a person. My vehicle is going into shop today so if documents are need I will have them.

- Greenwood, LA, USA

When being placed in park to turn off vehicle, message states "shift to park". when this happens I am unable to lock doors, parking lights stay on as well as radio. It takes several attempts to get it to not read " shift to park". this happens very often.

- Kansas City, MO, USA

My 2017 GMC Acadia with 40,000 miles on it has been saying 'shift to park' when I try to turn it off. The only way to get it to turn off and be safely in park is to continuously turn it back on shift to reverse or drive move the car a few feet and try again. It continues to take multiple times and the only thing to 'fix it' GMC claims is to replace a lever and that takes 5-6 hours at 135$ an hour and 2 150$ parts. It is not covered under warranty and is a huge safety issue as you either cannot get the vehicle into park and have it safely stuck or it will continue to stay on and possible roll away. There are hundreds of thousands of forums and posts about this issue and even the people who got it 'fixed' still have issues. It is a safety issue and GMC needs to figure out what is causing it how to fix it and do an emergency recall if they cannot figure it out then they need to fully recall the 17-18 Acadias and provide replacement vehicles as this is a major safety risk. I cannot be stuck at a place during a global pandemic because my car is stuck due to an issue that GMC cannot fix.

- Berthold, ND, USA

When putting vehicle in park and trying to shut the vehicle off there is an error message that comes up on the display that says to put the vehicle in park. I have to try a couple of times to put in park to get the error to go out so I can shut the vehicle off.

- Corvallis, OR, USA

Shift to park error message while depressing brake and shifting vehicle to park position not moving in stationary position and turning off vehicle error message occurs will not allow vehicle to turn off fully nor recognize vehicle is in park.

- Boonville, NY, USA

Starting about a month ago when I put my car in park and then turn my vehicle off a 'shift to park' warning comes on and the car will not turn off. The car is in park and I have to shift to a different gear and back to park trying to get it to register it is in park. Sometimes it takes multiple times of trying this before it will recognize it. My vehicle is past the 36,000 miles with about 42,000 miles.

- Port St Lucie, FL, USA

I bought a 2017 GMC Acadia, and have not even made a payment on it yet. It just passed the 36000 mile mark. I have been getting a shift to park warning each time I park to shut off the vehicle. The vehicle says it is in park, but it keeps sending the warning. I have to put the car in reverse and then drive several times before it will turn off without the warning.

- Alden, NY, USA

Beginning in may, 2020, my Acadia started saying "shift to park" when I would try to shut it off, although it is in park. It has increasingly gotten worse and it now happens every day. This morning. I had to restart the car, move backwards, forwards, shut off car and repeat 7 times before it finally let me shut the car off without the warning.

- Eau Claire, WI, USA

When I'm in park, the vehicle tells me I need to shift to park before I can turn it off.

- Irmo, SC, USA

When car is in park and the button to turn off the vehicle is pressed a action required shift to park message is displayed and the vehicle will not turn off. The vehicle does not recognize it is in park and will not shut off.

- Galena, OH, USA

I receive a 'shift to park' warning message when my vehicle is clearly in the park position and it prevents my car from being able to completely turn off. I have have had this same issue supposedly repaired at the GMC dealership on two separate occasions and it is now giving me the same error. I am now no longer able to open my garage door from my vehicle, I have had several instances in which the vehicle does not recognize either one of my key fobs.

- Rossford, OH, USA

When I pull in somewhere and shift my car into park and then go to press the button to turn it off I get an ' action required message' on the cluster to shift to park even though it is in park already and it shows on the cluster that it is in park. I took the car into the dealership to repair the recall and have it serviced while it was there and informed them of the issue and to get them to check it out. They said they were not sure what it was but it kept throwing a low voltage code. But when the battery was checked it was fine. They found a bolt loose or missing on a battery cable at the junction box and replaced it and said that they thought that was the problem. But the problem returned a day later when I was on a trip to nashville. While in nashville I again went to the auto parts store for my daughter and pulled into park and got the same ' shift to park message when I was already in park. The cluster on the dash showed that I was in park. I got out to go ahead and run into the store and when I came out my car had rolled backwards across the parking lot to the curb. Luckily it did not hit anything but the curb and stopped. This problem is so dangerous and concerning to me. It is going back into the dealership to get checked again. I did find a youtube video explaining what the problem was in the shifter and why it was not recognizing that the car was in park. Look in the search bar for GMC Acadia shift to park problems. I feel this needs to be a recall so no one else S car ends up hurting someone. I have no video of this happening because the cameras at the auto parts store were not operational and no one was around when it happened to see it but me.

- Fort Walton Beach, FL, USA

The first problem I had was the shift. I got it fixed. I have it all documented. Now for the second time in the past 2 weeks my car has flashed every warning light possible. I took it in the first time and was told the codes did not store and to keep driving it. I finally got a video of the problem happening and dropped it off for a second time. During the problem all gauges go to zero and the gear symbol disappears. The last time I drove the car it accelerated on its own and I did not have control of the vehicle.

- Tomahawk, WI, USA

When in park, a 'shift to park' message appeared and I could not turn off the vehicle. Had to put vehicle in gear and try putting in park again. Did this several times and the error message went away.

- Cope, SC, USA

The car will not shift to park! it says shift to park! this is becoming more and more of an issue. The first couple of times I figured it may have been a fluke but lately it is anytime the car is driven and I need to park.

- Queen Creek, AZ, USA

When parking vehicle after placing vehicle in park and pushing ignition off dash warns shift to park and vehicle will not turn off completely. Must restart vehicle shift to a different gear then shift back to park and turn vehicle off again.

- Havelock, NC, USA