10.0
really awful- Crashes / Fires:
- 2 / 1
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 21,151 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
When shifting the car into Park the P lights up and the car appears to be in Park, but an alarm goes off when you press the stop button to turn the car off. Action Required : Shift into Park. You have to restart the car and move the shifter or press the button on the shifter to get it to recognize that the car is in Park. This has gotten worse, last time it took over 20 minutes to get the car to recognize it. I have the car scheduled to go to the shop tomorrow. Warranty has expired due to date. Car only has 17,760 miles on it. 05/27/2022 was the last time the car was driven. I am sure they will try to charge me for this. It is a known issue and there seems to be a class action law suit over it. TSB - 19-NA-206 Dated September 2019. This should be a recall.
- Easley, SC, USA
Vehicle does not recognize when in park, safety issue as passenger or driver could step out of vehicle while still in reverse. Unable to shut down vehicle due to not recognizing vehicle is in park.
- Waconia, MN, USA
Shift to park warning when parking and shutting down vehicle. Shifter is in park but will not shut off electrical system of vehicle.
- Grand Ledge, MI, USA
Shift to park switch is defective. Switch will not register transmission is in park causing an alarm that runs battery dead. Car has set in my driveway 3 months unable to drive.
- Martinsville , IN, USA
Had to replace the shifter, harness, and parking assist module to the tune of $1569! When it was put into park the system would not acknowledge it was in park...therefore I could not lock the vehicle and an alarm kept going off. My Acadia only has 12,000 miles on it...NO excuse for having to replace those parts with or without a warranty! Dealership said I am not the only one this has happened to...they have replaced a number of them!
- Las Vegas, NV, USA
Shift to park notification keeps coming on after shutting off the car. It obviously has been shifted in to park before turning off the engine, but the notification keeps popping up. I have had the shift harness replaced by a mechanic once alreafy. He says this is the GMC authorized fix. IT DID NOT FIX THe PROBLEM! Of course, he'll put another shift harness for me, but what are the odds that will solve anything. GMC needs to come up with a better solution! It is frustrating and time consuming trying to come up with whichever trick will work to make the notification to away. I am not a very happy customer!
- Marcus, IA, USA
My -??Shift to Park-?? warning light pops up when attempting to park the car and shut off the engine. My wife had the problem at the grocery store and was very upset. This problem is constantly happening, my wife refuses to drive the car. I called the GMC dealer to get it looked at and was told it would be 2 weeks until they could diagnose the problem. Also it would cost $150 to look at it and I see the repair could be between $400 and $2000. The warning lights won-??t stop and the constant bell dinging won-??t stop until the battery is dead. All anyone has to do is Google -?? shift to park-?? to see this is a defective switch. Many states have filed class action suits. A recall needs to be issued. My car has 33k miles on it.
- Panama City Beach, IN, USA
Shift vehicle into park and then turn vehicle off. Warning light comes on which says "shift to park." Turn vehicle back on. Move shiftier from park to drive and then turn vehicle off again. Warning light comes on and warning "shift to park." Do this a few more times and it finally the warning stops. It does this intermittently.
- Arlington Heights, IL, USA
The contact owns a 2018 GMC Acadia. The contact stated while parking the vehicle, the gear shifter was shifted to the park position however, the gear shift indicator failed to show that the vehicle was in park. There were several attempts made before the shift indicator showed that the vehicle was in Park. The vehicle was diagnosed but not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 44,000.
- Russell Springs, KY, USA
I have numerous warnings, shift to park, steering, cross traffic, this endangers myself and anyone else around me, i have read several class action suits involving these problems and it could cause my vehicle to pose a danger, I have taken my vehicle in to a certified dealer and they state there is no known recalls associated with my vehicle which is strange because GMC knows that there are thousands of vehicles having the same problem, did I buy a lemon? These problems are clearly manufacture related and in no way normal wear and tare. I should not have to compensate these issues when I paid near 40,000 for
- Byron , MI, USA
When I put my car in park and turn off it will randomly say "shift to park" it started doing this in Aug or Sept 2019 the car was under warranty and I brought it to a dealer to "fix". fast forward April 2021 it started to say shift to park again and car is no longer under warranty. Called different dealers even the one I brought the car to fix problem (that was a joke), they know its a problem and saying since that part got fixed in 2019 with a bad part and now there is a a newer fix that should work better, but I will have to pay for diagnostic test and part again. Again they know it is a problem with these cars and it needs to be recalled. I have to turn the car off and on reshift, push the shifter harder, etc to get the message to go away so I can turn my car off.
- Belton, MO, USA
Will say that vehicle is not in park and will not shut off. Constantly says remote device not detected despite me using the remote to start or turn the vehicle off. Will not officially turn off saying remote not detected and radio will stay on. I can use the remote to turn it back on but the receive the same error message, this happened 4 times when we parked at the ball fields Sunday. How frustrating that we had to hang by the car hoping the next try it would cooperate. This is clearly a problem that GMC needs to fix. These are not one time errors, I have some type of error daily.
- Spring Hill, KS, USA
Vehicle when put in park does not shut off. Took to hillsdale GMC 1/13/20 and it was okay for awhile. This same problem started about 3 mo ago again. Put in park will not shut off. You may have to restart, pull into gear, back to park, over and over! very annoying especially if you have an appointment!
- Jonesville, MI, USA
Shift to park error, on computer display.
- Moffit, ND, USA
My 2018 GMC Acadia was bought new. It has an issue with the shifter regarding "shift to park". when the vehicle is placed in park the sensors or computer does not recognize it and you have to shift in and out of park to get it recognized. My car has roughly 42ooo miles only and was stationary when this occurred. I called my local GMC dealer in New Jersey and they said it was not under recall, it is a known electrical short and my vehicle is not under warranty. They wanted 400.00+ to fix the problem or issue. Upon an internet search I learned that this is a common problem with this model. I feel as a consumer that GMC should generate a recall on this issue regarding "shift to park". thank you
- Matawan, NJ, USA
The contact owns a 2018 GMC Acadia. The contact stated that while the vehicle was in a stand still and turning off the vehicle, the vehicle would start to bing, lights would stay on, and doors would not lock. The shift to park message displayed on the instrument panel. The vehicle was taken to get repaired where the manual transmission mode switch was replaced, however the failure persisted. The vehicle was taken to a local dealer (chesrown Chevrolet Buick GMC located at 1701 columbus pike, Delaware, oh 43015) where it was diagnosed that the shiftier assembly needed to be replaced. The vehicle had not been repaired as of yet. The manufacturer had been informed of failure, however no assistance was offer. The failure mileage was approximately 38,000. The consumer stated the vehicle display "shift into park" error. When placing it in park. The vehicle's headlights and interior lights remained illuminated, as well as the radio. Also, the doors would not lock. The consumer stated the section of the shifter that bolts into the floor needed to be replaced. Vehicle was repaired.
- Cardington, OH, USA
Vehicle does not recognize when it is in park. At times vehicle will not go into park and makes me concerned for my family's safety. My understanding is that GM is aware of this issue.
- Georgetown, KY, USA
When trying to put in park won't shut off says shift to park, started around 25,000 miles have to be sure vehicle is level and not on an incline. Vehicle also surges at times loosing power when you're going down the highway. Also, at times when you go to start vehicle it will hesitate and disconnects from battery thus resetting everything. Had to replace battery at 25,000. The rear wiper will go on it's on without turning it on.
- Camden, AR, USA
Shift to park when I attempt to turn off the vehicle. Won't go off and can't turn the vehicle off
- Northfield, NJ, USA
- Cropsey, IL, USA