5.6
fairly significant- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 15,570 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
My 2018 GMC Acadia was bought used. It has an issue with the shifter regarding "shift to park". when the vehicle is placed in park the sensors or computer does not recognize it and you have to shift in and out of park to get it recognized. I called my local GMC dealer in Tennessee and they said it was not under recall and my vehicle is not under warranty. They wanted $400 to fix the problem or issue. Upon an internet search I learned that this is a common problem with this model. I feel as a consumer that GMC should generate a recall on this issue regarding "shift to park". thank you
- Bon Aqua, TN, USA
Keep getting parking shift gear warning even when vehicle is parked. Happens frequently
- Hammond, IN, USA
I was getting a shift to park error message when putting my Acadia in park. I had it repaired on 08/18/2018. The same problem came up again and was repaired today 10/19/2020. This is a safety issue and very frustrating. My warranty expires on 12/14/2020 and because there are so many complaints on the GM authority website this should be a recall so myself and others are not stuck with paying for something that is no longer under warranty. This happens when a vehicle is put into park and then this shift to park error message comes up. Sometimes you cannot even shut the vehicle off. Both repairs involved replacing the shifter assembly. This is a GM problem and should they should issue a recall.
- Pipestone, MN, USA
When the vehicle needs to be shifted to "park", the car notifies you on screen "shift to park" and then becomes stuck and you have to keep wiggling, trying to get it to actually park until the notice goes away. It happens at random and has been going on for the last two weeks. There seems to be no recall, yet the 2017 2018 models are all having this same issue and there is no recall yet. This is a huge safety issue and we are now being responsible for the charges to have it being fixed. This should not be my responsibility as it is hugely aware to all the dealerships and there are court cases being filed because of this.
- Arnold, CA, USA
Shift to park issue not engaging properly resulting in lights and alarm staying on and not allowing doors to lock. Occurs frequently.
- Papillion, NE, USA
When I shift to park, when I'm out of my car it starts rolling and saying that I need to shift to park, even though I'm already in park.
- Greenwell Springs, LA, USA
Vehicle does not recognize when it is in park. At times vehicle will not go into park and makes me concerned for my family's safety. My understanding is that GM is aware of this issue.
- Georgetown, KY, USA
Vehicle is not recognizing that it is in park therefore resulting in the vehicle not shutting off
- Greeley, CO, USA
2018 GMC Acadia shown 'shift to park' message even car is stopped/ parked.
- San Francisco, CA, USA
Every time I park and try to shut car off the car refuses to turn off and gives a message that says shift to park. Requires 20+ attempts of restarting, shifting out of park and back into it before succeeding. Car is clearly in park, not rolling but I'm unable to turn off car fully. This has been occurring the last month or two. I bought the car brand new.
- Lebanon, NH, USA
When you shift to park the vehicle does not go into park. Took it to the dealership and they replaced the jumper harness (84733196) on May 1, 2020. That did not fix the issue on July 24, 2020 dealership replaced the shifter (84699764) trans control. This occurs when we are stationary attempting to place the vehicle into park from driver or reverse.
- Indianapolis, IN, USA
Stop vehicle/ shift to park / touch button to turn off vehicle/ engine turns off but driver information center states shift car to park. I have to start the vehicle shift out of park then back to park shut off engine several times before it recognizes it is in park.
- Naples, FL, USA
Car won't turn off. The dash warning says shift to park when the car is already in park. You have to shift back to drive several time for the park to engage and then shut off.
- Nephi, UT, USA
Shift to park known issue has started. I've had the car for 1 yr. 5 months. I know there are lawsuits on this issue. Continuous issue and getting worse. This needs to be taken care of by GM. It is epidemic in their Acadias. Stationary and putting it into park. It doesn't recognize it's in park! it's been occurring off and on over a week, not today, every time I try to turn off the vehicle.
- Syracuse, IN, USA
When you try to put the car in park it states that its not in park. It will not shut off. You have to start the car and shut off multiple times and hope that works. I've looked it up and there is a lawsuit about it but no recall. It does this every time I drive somewhere and try to turn my car off.
- Grand Rapids, MI, USA
I have received the 'shift to park' error message on the dash when the car is already in park. One time with the car off, the error message on, the car started to roll despite it being in park. I had to restart the car, shift the shifter down then back to park back down and back to park before the car would recognize the shifter was in park. Each time this happened when I was in a parking spot and in my garage.
- Highland, CA, USA
Shift to park. Sensor won't shut off.
- Arlington, TX, USA
When I shift the car to park after driving I receive a "shift to park" message. The vehicle is in park but will not register.
- Noblesville, IN, USA
Put car in park went to kill it and it wont turn off says shift to park it is in park had to do this like 10 times..twice today..my car wont turn off finally got it off. I have only had this 2018 Acadia lead than 1 mth.. I have read where this is a big major issue.. what do I
- Powderly, TX, USA
- Belton, MO, USA