10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
13,704 miles

About These NHTSA Complaints:

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« Read the previous 20 complaints

problem #6

Nov 142020

Acadia

  • 37,000 miles
I get an error message 'shift to park' when in park I am trying to turn off the engine. Then it dings, won't lock, etc.

- Choctaw, OK, USA

problem #5

Jan 012020

Acadia 6-cyl

  • 500 miles
The contact owns a 2019 GMC Acadia. The contact stated that there was an abnormal sound inside the cabin of the vehicle while driving with the windows rolled down. Additionally, the automatic emergency braking activated without driver input. The vehicle was taken to rancho grande motors located at 1404 auto park way, san luis obispo, ca 93405, where the contact was informed that the issue was common with similar vehicles. The automatic emergency braking failure was not duplicated. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 500. The consumer stated the dvd would turn on it. The dealer stated it could be due to a missing remote that was not included with the vehicle. The parking brake would activate independently. The check engine light was illuminated. The steering and engine reduced power the warning light illuminated. The headrest dvd player do not play through the speakers. The wireless phone charger was often inoperable. The second gear does the not shift properly. The dash and radio periodically lose power. The windows make a loud obnoxious noise when rolled down.

- Atascadero, CA, USA

problem #4

Feb 272020

Acadia 6-cyl

  • miles
My 2019 Acadia keeps beeping when the car is in park and I shift it off with an error message 'shift to park'. I have to turn the car back on, shift the car out of park and back into park. I am now doing this 10 times or more. I called the dealer after researching that this is an issue with the car and have not issued a recall. This is a problem. By starting and turning off my 10 times I am putting a strain on the starter. I am afraid the car will roll when it's off with this error message.

- Commack, NY, USA

problem #3

Oct 152019

Acadia

  • 14,172 miles
When I try and turn the car off it has an error message that says "shift to park". the car is already in park and message still. Need to do a ignition cycle to remove the condition and be able to turn it off. This condition happened randomly, still occurring one or twice a week.

- Canton, MI, USA

problem #2

Sep 092019

Acadia

  • 10,099 miles
When I try and turn the car off it has an error message that says "shift to park". it appears that the car is in park but I am unable to shut the car off and unable to lock the doors.

- Stoughton, MA, USA

problem #1

Mar 302019

Acadia

  • 500 miles
The manual gear shifter controls in low gear on the center console do not shift. The manual control worked during the test drive at the dealership when the car had 17 miles on it, March 10, 2019. The shifter failure was first noticed when the car had about 500 miles on it, coming down a mountain on a highway when we tried to use the engine to brake instead of using the foot brake on March 30, 2019. In between those two dates on March 21, 2019, the car had a water leak after it rained that dripped into the cabin of the car and directly onto the shifter and other electronic controls. I believe the gear shifter failure is a direct result of water dripping onto the shifter and other electronics on the center console. I have 3 documented service records attempting to repair the water leak after 3 separate rainstorms that was ultimately determined by GM engineering to be a manufacturer defect. When the glass is positioned for the rear moonroof, the positioner is supposed to hold the glass in place for a moment to seal. Instead the positioner moves creating an air pocket. This results in water intrusion into the ceiling of the vehicle after rain, which then seeps into the fabric liner and drips directly onto the controls. I am worried about where else water has travelled within the car, knowing it was manufactured in July 2018 and stored outside most of its life. The shifter is the first of what I foresee as many electrical issues that can ensue with water intrusion, as it has occurred in a car having under 900 miles on it. With all electronic transmission controls, I am worried that if water damaged the low gear shifting, there could be future and more detrimental transmission malfunctions (possibly catastrophic). Beyond electrical failures, mold is a worry in the headliner and carpets creating a health hazard in my vehicle where I Transport my two small children.

- San Diego, CA, USA