10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
53,808 miles

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« Read the previous 20 complaints

problem #52

Apr 012019

Canyon

  • miles
The contact owns a 2015 GMC Canyon. The contact stated that the electric power steering warning indicator flashed and the power steering failed while driving approximately 70 mph. The contact had to maneuver the steering wheel at a high rate of speed with extreme difficulty. The vehicle was not included in NHTSA campaign number: 16V054000 (steering) according to the manufacturer and mcconnell automotive (3150 dauphin St, mobile, al 36606, (251) 476-4141); although, the vehicle exhibited the same failure as listed in the recall. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was not available.

- Coden, AL, USA

problem #51

May 182019

Canyon

  • miles
I was driving on the downward slope of the steep Mississippi bridge in baton rouge, la and loss my power steering control. Luckily, I was able to pull to the side of the interstate. I complained about this a month ago when I took the truck to gerry lane GMC. I was told it was a bad battery. So I purchased a battery from the dealership. Not even a week later the same problem occurred. However, when I cut the ignition off and crank back up it resets. The service advisor stated to bring it back in if it happens again. This time (about two weeks later) while I lost power I was able to video so I can show this advisor what keeps happening. This time it took me at least 4 times cranking up and then shutting off the engine to get it to reset so I could get back home and switch cars. I was too afraid to continue driving going over the next bridge that's 20 plus miles without an exit and lose power steering again. I've had to rent cars for this repetitive occurrence with this truck that seems to not be able to be repaired. Or either they know what's wrong but waiting for it to be out of warranty for me to take on the cost of repairing it. But this is not safe to keep loosing power steering and I'm driving anywhere between 50 to 70 mph. I also explained that when I park I can't turn the key to take out of the ignition. So again I have to crank up and pull forward to try and reset so I can be able to remove the key from the ignition. I took a video of that as well that I can't post.

- Baton Rouge, LA, USA

problem #50

Jul 022018

Canyon

  • 67,528 miles
The contact owns a 2015 GMC Canyon. The contact stated that while driving, the check engine warning light illuminated and the power steering would malfunction. The contact would pull over and restart the vehicle but the issue would recur. The dealer (nyle maxwell GMC 3000 I-35, round rock, tx 78681 (512) 244-8000) diagnosed the failure and replaced the steering gear. The manufacturer was made aware of the failure and stated that the recall remedy for NHTSA campaign number: 16V054000 (steering) ended October of 2018. The failure mileage was 67,528.

- Round Rock, TX, USA

problem #49

Mar 312019

Canyon

  • 69,000 miles
Power steering fails. Alarms steering failure, stability errors and that steering may be difficult. This is the exact same error and the recall 16V054000. GMC claims that my vehicle is not one of the effected vehicle. Well II obviously is and GMC is trying to minimize the total number of recalls. The dealer wants a huge amount of money to troubleshoot and possibly repair issue, but they also claim no recall so no help from GMC. The happens at both freeway speed and crawling in traffic. Steering wheels jerks then alarms go off. My wife will no longer drive this vehicle as she cannot turn the wheel when this happens and she almost crashed. I have also almost crash when this happened and I was caught by surprise and almost did not make a turn and hit the curb. Alarms will reset if I stop and turn off the vehicle then restart. But that's not really possible at freeway speeds or in local traffic. GMC is hiding the fact that the recall 16V054000 is larger than they claimed. This safety issue needs to be addressed asap before someone is injured or killed because of a known issue the GMC will not own. This has happened at least 5 times now and after contacting GMC they claimed its not there problem and I need to pay to have the truck repaired. First happened December 2018 when GMC was contacted and has not happened 5 more times. The last time on March 31, 2019 it happened twice in less than 1/2 hour. So the issue is getting worse. Please let GMC know they missed a few trucks with their recall dates.

- Yucaipa, CA, USA

problem #48

Apr 032019

Canyon

  • 43,679 miles
My Canyon truck steering stop working while driving and it is very hard to turn if it would of been any faster I would of crashed and it does not return. I was reading the recall on that year GMC say it comes back, that is false once the issue a raises you do have control of vehicle

- Round Rock, TX, USA

problem #47

Apr 032019

Canyon

  • 48,000 miles
Steering assistance stop working while driving couldn't turn almost crashed light came on and power steering went out on

- Round Rock, TX, USA

problem #46

Mar 112019

Canyon

  • 89,000 miles
I was taking a corner to go up to my road and then my power steering chime went off posting power steering has failed, then a message saying the stability control isn't functional. I drove into a small ditch because I couldn't turn my wheel. I was at a slow speed. I turned off the truck, and the warning went away. This has happened at least 8 times and have taken it to two dealers and the final dealer said I couldn't drive the truck until I replace the rack & pinion assy. He has said this should be part of the recall. My truck was built Dec 05, 2014 and inspected on Jan 01, 2015. This just costed me $1700. Springfield or recall number 16V054000 recall date 02/01/2016 GM recall: 15595 and now an open investigation. Component: Steering: Electric power assist system summary General Motors llc (GM) is recalling certain model year 2015 Chevrolet Colorado vehicles manufactured January 6, 2015, to March 17, 2015, and 2015 GMC Canyon vehicles manufactured January 6, 2015, to March 19, 2015. A poor electrical connection within the steering gear connector may cause a loss of power steering assist. Consequence: A loss or reduction in power steering assist may increase the risk of a crash. What owners should do: GM will notify owners, and dealers will replace the steering gear torque sensor cover assembly, free of charge. The recall began March 1, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 15595.

- Springfield, OR, USA

problem #45

Nov 292018

Canyon 6-cyl

  • 33,292 miles
2015 GMC Canyon. Consumer writes in regards to power steering failure.

- La Jolla Shores, CA, USA

problem #44

Dec 242018

Canyon

  • 34,000 miles
The power steering assistant on this car is turning off while driving. I already took the car to a dealer they charged me $1000 for a cable and the car still doing the same thing and you have a recall on this car but this one is not in the months that the recall was made

- Miami, FL, USA

problem #43

Aug 272018

Canyon

  • miles
I had brought my Canyon in to get the steering rack replaced because of the power steering issue and the recall. I ended up having to drive my truck to the dealer without power steering when I got it fixed. Now that the steering rack has been replaced there's slack in my steering wheel while I'm driving. The dealer now says that I need to change my steering column because there's slack in the joints in the steering column that is causing the play in the steering wheel. There was no play in the steering prior to this no power steering event and it certainly seems that driving the truck without power steering caused this issue with the joints in the steering column that now they want to charge me $800 to fix. This repair should be covered since it's pretty apparent that the recall issue, driving without power steering, caused this issue as well.

- Slaughter, LA, USA

problem #42

Feb 012019

Canyon

  • 60,000 miles
While driving the power steering fails. The election control check light comes on during this time. This starts when driving and only resets itself once the vehicle is turned off and back on several times.

- Conway, AR, USA

problem #41

Feb 062019

Canyon

  • 58,000 miles
On separate occasions while vehicle was in on position (in drive, in motion, and/or in park), alerts came on dashboard alerting to 2 service issues. 1. service stabilitrak and 2. service power steering. At that time power steering in the vehicle was lost. Vehicle was driven into safe area, turned off, and then turned back on. Upon restart, vehicle dash alerts and power steering issue were no longer apparent.

- Allison Park, PA, USA

problem #40

Jan 312019

Canyon

  • 8,100 miles
I drove the pickup to work. After being parked a couple of hours I started it to return home. Upon starting, a warning about the need to service the power steering illuminated on the dash display. Steering was extremely heavy and difficult. I immediately took the vehicle to a dealership. At the dealership, the mechanic found that the steering box would need replacement. The truck has 8100 total miles.that figure is not a misprint, it has less than 10,000 miles. Had this occurred while driving, the result could have been deadly. Apparently, this is a known problem with the 2015 Canyon and has had certain vehicles recalled, dependent on build date. A brief internet search produced approximately 30 other Canyons with this same issue. The dealership is attempting to convince the regional representative from GMC to cover the repair. The truck was one month out of warranty.

- Crystal Lake, IL, USA

problem #39

Oct 052018

Canyon

  • miles
2015 GMC Canyon. Consumer writes in regards to frontal airbag safety recall. The consumer was concerned that the vehicle was not included in the recalls for vehicles with the same make, model and year, due to the VIN number.

- Elizabeth, NJ, USA

problem #38

Nov 012018

Canyon

  • 50,000 miles
Truck began losing steering control a month ago, then became more frequent the last 2 weeks. Dealer replace entire rack and pinion assembly because electric steering harness and modules were fried. This was due to little or no di-eletric grease in the connector plugs, which also, are not weatherproofed from the elements. $2000 out of my pocket to fix because recall only covers earlier models. This is a very serious safety issue. 3 times the steering gave out while driving and is very difficult to control even if you catch it in time. These vehicles are dangerous to everyone. I wanted to fix it before I get rid of it so someone else would not be stuck with this problem. Truck has 50,000 miles on it. Bad design on the electric power steering, connectors are in the elements and unprotected.

- Uniontown, OH, USA

problem #37

Nov 022018

Canyon

  • 31,090 miles
Less than 48 hours after a dealer oil change, my 2015 GMC Canyon experienced a power steering failure while making a right turn at a light. Stabilitrac/traction control failure also occurred with service notices and fault lights appearing on the dash. Vehicle had to be towed via flatbed to the dealership.

- Melbourne, FL, USA

problem #36

Oct 252018

Canyon

  • 50,501 miles
Steering wheel locks up while driving and turning to the left. This has happened twice so far, luckily it had returned to normal quickly. GM has a recall for this but only vehicles made Jan.2015 thru March 19, 2015. My truck was made on March 27, 2015. This problem just showed up naturally after warranty.vehicle has 50,501 miles. I have also heard of 2017 models having the same issue. This is a huge safety issue that should not be ignored!

- Uniontown, OH, USA

problem #35

Oct 112018

Canyon

  • 100,200 miles
Vehicle was stopped at a stoplight when the instrument cluster started alerting that stabilitrack stability control needed to be serviced and power steering was disabled, as well as the traction control off light was illuminated in the instrument cluster. Turned vehicle off and restarted - power steering message reappeared but quickly went away and power steering function returned. The next day while driving < 30 mph on city streets the error messages and problems reappeared 4 or 5 times.

- Norman, OK, USA

problem #34

Sep 152018

Canyon

  • 44,680 miles
The contact owns a 2015 GMC Canyon. While driving approximately 5 mph, the power steering and stabilitrak warning indicators illuminated. The vehicle was taken to sutliff Buick GMC (169 w aaron dr, state college, pa 16803), but the cause of the failure could not be diagnosed. The vehicle was not repaired and the failure persisted. The contact stated that the vehicle was restarted and the warning indicators dimmed. The manufacturer was notified of the failure. The VIN was not included in NHTSA campaign number: 16V054000 (steering). The approximate failure mileage was 44,680.

- Pleasant Gap, PA, USA

problem #33

Sep 202018

Canyon

  • 30,000 miles
Having multiple problems with power steering failure. This has happened on multiple occasions. I have to stop the truck turn it off to get it to reset. Some days it may take turning off the vehicle 15 to 20 times before it will reset

- Birmingham, AL, USA

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