10.0

really awful
Crashes / Fires:
2 / 2
Injuries / Deaths:
3 / 0
Average Mileage:
87,182 miles

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« Read the previous 20 complaints

problem #10

May 012012

Envoy 6-cyl

  • 90,000 miles
Headlights began to dim, then brighten repeatedly, as to appear to be "flashing" other drivers. Shortly after, the oil pressure gauge malfunctioned. After the oil pressure gauge, a few days later the battery gauge malfunctioned. A few weeks later, the gas gauge stopped working right. Now, the engine continuously jerks, like it is missing due to lack of fuel. Contacted GMC on 11-09-2012. No solution.

- Eau Claire, WI, USA

problem #9

Oct 052012

Envoy 6-cyl

  • 48,500 miles
After receiving recall for fuel pump and sender, gas gauge started acting up. When filling, gauge would read empty with light on or would go all around pass full. Wife had to use trip meter to estimate how much fuel was in tank. Took to dealer and they said level sensor failed and replaced same at no cost. Picked car up and was driving about week, when wife said gauge not working again. Checked and found when car was started gauge went to half, turned car off gauge stayed at half and when started again went to 3/4 full. Did this several times and gauge went pass full. Called dealer to ask if GM had come up with something for their cars to make fuel so I would not have to pay $5 per gal. They said no, so took car back to have checked again. This time was told it was cluster which was bad. So had replaced at a cost of $486.10 and guess what not part of recall. So had to payout of pocket. I told them they need to stop putting so many chinese parts into so called made in America cars because they cannot talk to each other. Just crossing fingers it will get me to midwest and back before something else goes bad. Need the good old days back when you didn't need a computer to trouble shoot a computer in your car. Oh by the way, you cannot expect the politicians to call for GM to pay for these repairs, because it might lower their stocks from inside trading, when they found out they were bailing GM out from bankruptcy.

- San Diego, CA, USA

problem #8

Feb 202012

Envoy 6-cyl

  • 110,000 miles
Fuel gauge indicated nearly 1/4 tank and the car ran out of gas. From that time forward the fuel gauge would bounce back and forth from empty to full right after I filled completely up. It would start to work properly after about 40 miles or so. I was told by a mechanic that my running out of gas may have had an effect on the calibration of the level sensor since it was only doing it when it was completely full and then would work fine after awhile. The problem continued to get worse, it continued to bounce back and forth when the tank was full, but within a few weeks started to do the same thing once the tank got down to around 1/2 full. It continued to get worse and now continually stays on empty. My check engine light would also come on when the sensor was going crazy, and now that its always on E, the engine light is continually on. I have to completely fill my tank and set my trip odometer everytime I fill up so that I have some idea of how much gas I have, but it has still caused me to run out two additional times since the initial time I ran out and I realized there was a problem. I have taken it to a dealership and was quoted a huge amount of money to have it fixed, especially since I have recently found out this is a very common problem with the sensors on GM trucks from that time frame and GM issued a recall notice. My truck currently has just under 117,000 miles on it. I bought it used from a GM dealer in 2010, and have not received any recall notification.

- Oak Park, IL, USA

problem #7

Oct 012012

Envoy 6-cyl

  • 90,000 miles
The gas gauge went crazy. I filled up my tank but the gas gauge is showing incorrect readings. It jumps left, and right at random times, and sometimes reports that the fuel tank is empty even though I know it's full.

- Eagan, MN, USA

problem #6

Sep 122012

Envoy 6-cyl

  • 155,000 miles
I was driving my 2005 GMC Envoy through a parking lot when the engine failed, causing the car to jerk and come to a sudden and complete halt. The gas needle suddenly registered on empty (although there was fuel in the tank) but the SUV wouldn't restart so I had it towed. Per the independent mechanic's diagnostics, the fuel sending unit was bad, which caused the car to stall. In addition to that, the fuel level sensor was bad and required replacement along with the tank. GMC had direct mailed me a letter several months prior regarding a fuel system issue; in that letter, GMC offered to pick up 50% of the costs of repairs. I contacted customer service to get information about the process and to confirm that it would be honored prior to towing the vehicle to the dealership, which I reiterated several times. During that call, I provided the VIN, mileage and a description of the problem per the independent mechanic. GMC customer service bridged in the local dealership, who agreed that the work could be done within a day's time. Neither provided any caveats to honoring the "special coverage" offer. Based on our verbal agreement, I towed the car to the dealership who later agreed the fuel level sensor failed but stated the sending unit and tank weren't in need of repair as they'd put in 5 gallons of gas and started the engine. They also provided an estimate of $1150 for all of the work with the expectation that I'd pay 100% of the cost. After several calls/escalations, GMC refuses to pay any portion of any repairs not because the system wasn't faulty, but because my mileage exceeded their 120,000 mile "special coverage" limit (which was only disclosed after multiple calls). GMC has shown no regard towards the safety hazard the faulty system presents to my life nor my passengers' lives or any unsuspecting motorists traveling the same course should the SUV stall again.

- Raleigh, NC, USA

problem #5

Jul 012012

Envoy 6-cyl

  • 100,000 miles
As reported by many other GM customers my vehicle has experienced the same fuel gauge/sending unit failure. It began slowly with minor inaccuracies in fuel amount. Then it quickly and steadily got worse until the fuel gauge doesn't work at all. I understand that GM acknowledges the problem, but refuses to pay the full price. I believe the NHTSA should force them to fully repair their faulty equipment which renders the driver blind as to how much fuel they may have. This could be very dangerous.

- Inman, SC, USA

problem #4

Jul 052012

Envoy 6-cyl

  • 112,000 miles
I have a fuel gauge that read full but my tank was empty my son and myself was on the hwy ran out of gas and had to get out and walk as it was 100 degrees outside I had to push him into a ditch as we almost got hit by a semi truck they say its not a life hazard however had I not pushed him and jumped myself we would have gotten hit and killed how is that not a hazard also what if we would have had someone stop and try and hurt us.........there are alot of strange ppl in this world and alot of things can happen when you run out of gas due to a faulty part.

- Dundee, MI, USA

problem #3

Jun 052012

Envoy 6-cyl

  • 105,000 miles
The gas gauge on this vehicle is off. On two separate incidences when the gas gauge is just above the red empty indicator, the vehicle acts like it is running out of gas. This is demonstrated by difficulty excel-orating after stopping, or going up hill. Then 15-20 miles later the gas light comes on and the vehicle is struggling to go because it is literally running on empty.

- Battle Creek, MI, USA

problem #2

Jan 022012

Envoy 6-cyl

  • 90,000 miles
While driving speed control goes back and forth. Also when come to stop it stays stuck? fuel gauge does not properly display correct amout of fuel in tank.

- Pearland, TX, USA

problem #1

May 252012

Envoy 6-cyl

  • miles
Fuel gauges is showing empty when the vehicle is full of gasoline. Odometer is not reading the correct speed. Temperature gauge is malfunctioning. On google several complaints about this is widely known. What is GMC doing to resolve these issues" the tax payers help bail out GMC and now we are not being treated unfairly where is our justice" please help, [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Roanoke , VA, USA