10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 63,688 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
"GMC dash recall" my 2008 GMC Sierra dash is cracking and I looked up the problem on google and it looks like thousands of others have the same problem as me. The dash is cracked in such a way that at a certain angle I can see wires exposed from the airbag cover. I would like to see a recall to fix the cracked dash.
- Frisco, TX, USA
Cracked dashboard in area around passenger airbag. Could cause debris when or if airbag is deployed. Also cracked above instrument cluster on driver side.
- Brownsburg, IN, USA
This vehicle was acquired in March, 2016 with an intact dashboard, 142,000 miles on the odometer. Over the last 9 months multiple, penetrating cracks have developed in the top of the plastic dashboard due to cause(s) unknown. This has greatly diminished the structural integrity of the dashboard to the point that at least one top piece of the dashboard is loose due to the cracks. Two cracks are in the center of the dashboard top and one on the right side of the dashboard immediately adjacent to the front passenger airbag. Current miles on the odometer are 146,000. In the event of airbag deployment during a crash, the likelihood is very high that plastic from the dashboard could fracture, become airborne, and result in injury to occupant(s) of the vehicle due to either the normal deployment velocity of the takata passenger airbag, or worse yet if the passenger airbag inflator fails to function as designed and activates with excessive force. This vehicle is subject to recall nhsta #16V381, issued 5/27/2016 for defective front passenger airbag inflators. Further, the vehicle has spent its entire operating life in the "zone a" high absolute humidity region (Florida). In and of itself, the cracking dashboard presents a safety hazard during a crash with airbag deployment. However, combined with conditions recorded in recall 16V381, I maintain this combined hazard presents an unacceptable life safety risk. I strongly recommend that the NHTSA immediately initiate an investigation into the cause of the noted dashboard cracks on both GM and GMC gmt900 truck products, and further recommend that a recall action be suggested to General Motors corporation on gmt900 vehicles registered in "zone a" to replace defective dashboards. As of this date GM has not completed the recall action under nhsta #16V381 on my vehicle, therefore the accentuated hazard remains unabated.
- Rockledge, FL, USA
Dash failure around defective takata airbag and over dash cluster. Brittle plastic will splinter and strike both passenger and driver if airbag deploys. Takata recall has no remedy according to dealer and manufacturing.
- Cave Creek, AZ, USA
My dash cracked 5 years ago, I replaced with new from dealer $1000 cost and it is now cracked again. In addition I have an outstanding recall on airbags that have been recalled but GM does not have parts to replace. So now I could have shrapnel from airbag and shrapnel from my new $1000 dash. Wow GM, get it together and get the airbags in stock and stop using inferior materials on $1000 dash boards.
- San Antonio, TX, USA
I have a 2008 GMC Sierra 1500 I bought brand new and my dash is cracking severely in two different places! one is right behind the passenger side airbag and is about 1 1/4 inches and the other is on the driver side above the guage cluster and is about 6 inches or more!
- Murrells Inlet, SC, USA
The door lock actuators on both driver and passenger doors failed before the truck had 35000 miled on the odometer.
- Beaver Falls, PA, USA
My dash has cracked in 2 places!! one being by the airbag. I'm afraid if the airbag deploys debri will be thrown at the passenger!
- Crestview, FL, USA
The upper dash panel cracked after being parked outside. I thought someone broke in and hit it with something, it is cracked down center of instrument panel toward windshield then across to air bag compartment. My fear is that if the air bag that is pending recall information passenger air bag deploys and passengers could be hit by plastic shrapnel. Another concern is a child gets hand or arm injured by simply pressing too hard on flimsy dashboard. I am a 100% service connected combat veteran and need to sell truck to purchase a van for transportation. The cracked dash is hindering the sale at a decent price. The dealer said repair is around $1200 and I don't have that kind of money laying around anyway if I am unable to sell it.
- Montgomery, TX, USA
Dash by passenger airbag cracked and dealership replaced 2 years later it's cracked in the same spot
- Houma, LA, USA
Dash cracking near airbag storage and on drivers instrument cluster. This has been a progressive problem starting in January of 2016. Vehicle is garaged on a regular basis.
- Shady Shores, TX, USA
2008 GMC Sierra denali has 2 cracks on the dashboard, one by the airbag and the second over the drivers side dashboard. This is definitely a manufactures defect that GMC is totally ignoring. Does someone have to be maimed or killed before they take reasonable accountability instead of just denying everyone until we go away? we need government intervention to hold them accountable. The dash board rattles and shakes over every little bump!
- San Antonio, TX, USA
The dash on both sides of the speaker has cracked through to the air-bag on the passenger side and through several inches of the instrument cluster dash cover on the drivers side. This has progressively gotten worse until the whole assembly vibrates worsening the crack until it appears that if the air bag deployed, pieces of the dash material could disintegrate and injure someone. I've been watching this for about 4 years. This is a product defect and should be covered by the manufacturer.
- Tucson, AZ, USA
I bought a 2008 GMC Sierra in February 2016 and upon taking ownership, noticed two cracks in the dash. One is behind the instrument cluster and the other on the left-hand corner of the airbag. The cracked dash pieces could become shrapnel in the event of an airbag deployment. This dash issue is a common and known issue and GM refuses to do a recall.
- Rock Hill, SC, USA
All of my door locks will not open. They started failing one at a time. Now none them work. You can push the remote and hear them trying to work but they don't. think it might be the actuators for each door.
- Lithia Springs, GA, USA
Cracks in dash above the airbag and instrument cluster. This is a problem GM is ignoring.
- Virginia Beach, VA, USA
Multiple cracks in dash - by airbag and above instrument console.
- San Pedro, CA, USA
Dash all of a sudden developed crack above the left corner of passenger side airbag and above the driver gauge panel. This is identical to the stories I am reading about other vehicles in this make and model.
- Rifle, CO, USA
On 04.12.2014 after going to the store, parked under the carport. The time was 10pm. While inside heard a pop sound around 10:15 pm. Went outside and the truck was on fire. Put truck in neutral and pushed it from under the carport, trying to save damage to the house. Fire dept came and put the fire out. The fire warped all the vinyl under the carport. Lucky it didn't catch the house on fire. The fire was worse on the passenger side of the vehicle.
- Lynn Haven, FL, USA
- Crestview, FL, USA