10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 55,858 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The dashboard has major cracks around the airbag and the cluster areas. When you spend 45,000 or more on a vehicle you expect a quality product. I sold my BMW 750 li and purchased this GMC Sierra 1500 denali 2011. I have viewed multiple videos of people having the same concerns and/or issues after I purchased this vehicle this clearly a defective part that GM does not want to address. America is better than this. I know this does not matter but I will never purchase another american vehicle and have purchased a lot of vehicles domestic and foreign. Let's do the right thing!
- Fairfield, CA, USA
Cracked dash panel above passenger side airbag replaced on 1/14/14 on warranty. Now cracked again in the same place on 5/29/16.
- Lafayette, LA, USA
Dashboard cracked at 65000 miles near airbag.
- Elizabettown, KY, USA
My dash is cracked and I am afraid of the safety concerns of my airbag deploys.
- Mobile, AL, USA
Cracks on both the corner of the passenger air bag and on the driver's side above the instrument cluster. One on driver's side is about 6 inches long.
- Middleburg, FL, USA
Cracked dash in several places, including around airbag. Concerned about safety.
- Saint Rose, LA, USA
My Sierra has two cracks in the dash, one in the middle and the other from the airbag to the vent. This is very common in GM trucks from 2007-2013, with the crack from the airbag to the vent being the most common. There is a facebook page dedicated to this defect with thousands of examples. I believe this could be a safety hazard if the airbag deploys and sends plastic shards throughout the cab.
- Newburg, MO, USA
There is no recall on my vehicle, yet the dealership sent me a notice saying there was a recall. This is highly misleading and caused me to believe something was unsafe about my truck, considering the document from the dealership says it's a safety issue.
- Little Elm, TX, USA
A visible and concerning crack appearing in a corner of the passenger airbag dashboard. No personal -whether intentional or not- damage has been made to the dash. I have been the sole owner of this truck since it was bought new. It was found one morning as I was getting ready to leave. Is very noticeable.
- Mustang, OK, USA
- Houston, TX, USA