10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
19,600 miles

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« Read the previous 20 complaints

problem #92

Dec 152019

Sierra 1500

  • miles
GM is not fixing the recalled takata airbags, and I am not able to sell or drive the vehicle.

- Bradenton, FL, USA

problem #91

May 012016

Sierra 1500

  • miles
NHTSA docket # 2016-0124. NHTSA 16V381. GM recall #2049151. How long is a reasonable timeframe for a safety recall to be or the acted on? this recall was issued in May 2016, you and GM just want to set on it while I am driving a unsafe truck. What happened to the August 2017 decision date to get General Motors to fix this problem with my 2011 GM Sierra air bag. They claim no one has been killed "yet", what's the number to get them to act or the NHTSA to make them do the right thing. If safety is so important why has it been 3 1/2 years with no fix, I have not even got a letter from them telling me I have a recalled air bag on my truck, I guess they don't want people to know, it might cost them some money.

- Panama City, FL, USA

problem #90

Nov 272016

Sierra 1500

  • miles
Takata recall. The contact owns a 2011 GMC Sierra 1500. The contact received notification of NHTSA campaign number: 16V381000 (air bags). The contact called maverick Chevrolet at 903-304-4395 (located at 4801 E end blvd S, marshall, tx 75672) and was informed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Marshall, TX, USA

problem #89

May 022016

Sierra 1500

  • miles
The contact owns a 2011 GMC Sierra 1500. The contact received a recall notice for NHTSA campaign number: 16V381000 (air bags). The contact called chris myers auto mall (4819, 27161 us-98, daphne, al 36526, 251-625-8008) and was informed that the parts were pending and unavailable. The manufacturer was not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.

- Mobile, AL, USA

problem #88

May 302016

Sierra 1500 8-cyl

  • Automatic transmission
  • miles
Takata recall. The contact owns a 2011 GMC Sierra 1500. The contact received a recall notification for NHTSA campaign number: 16V381000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time to repair the vehicle. Boulevard Buick GMC (2800 cherry ave, signal hill, ca 90755) was contacted and confirmed that parts were not available. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Long Beach, CA, USA

problem #87

May 012016

Sierra 1500

  • miles
Takata recall. The contact owns a 2011 GMC Sierra 1500. The contact received notification of NHTSA campaign number: 16V381000 (air bags). The contact stated that morgan Buick GMC (located at 8757 business park dr, shreveport, la 71105, (318) 798-1600) exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The part was not available for the repair. The contact had not experienced a failure. Parts distribution disconnect.

- Gloster, LA, USA

problem #86

Jul 152019

Sierra 1500

  • 0 miles
Takata recall. Dealer does not have a fix for my vehicle. Nothing has happened to cause the bags to inflate yet, gratefully. Just concerned that the vehicle is not fixed and from what I read, there is not a fix on the horizon. I find this unsettling. Is there a time line for this fix" do I have cause for alarm after all this time" I have read that the propellant can degrade over time and hot weather. I live in a very hot climate.

- El Paso, TX, USA

problem #85

Jun 162016

Sierra 1500

  • miles
Received notification summer of 2016 of the issue and that I would be contacted when the parts were available. It has been almost three years since that letter and I have received no notification on this being corrected on my vehicle. I am estimating on the date the letter was sent. I have a copy but not at the time of me submitting this information.

- Hartselle, AL, USA

problem #84

Mar 302019

Sierra 1500 8-cyl

  • miles
I would like to know why every time I check my recalls on this truck I find it does have an airbag recall on it but when I check what is being done about it I get "incomplete remedy not available"" this has been going on since the recall first came out. I would like to know exactly what is going on before I, on someone else, gets injured or I pass away awaiting the repair. I understand General Motors doesn't want to spend the money to correct this but what will it take for someone to force them to take the responsibility to save some lives or injuries" my VIN for my GMC truck is: [xxx] and it was on the recall, it is model C10753 made in 10/10 engine = 5.3L 8cyl. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Hinesville, GA, USA

problem #83

May 272016

Sierra 1500

  • miles
Takata recall: I am informed and have confirmed that my vehicle with the VIN I provided is unsafe!!! there is an open recall with the passenger airbag. GMC is and has been aware of this problem for at least 2 1/2 years! I just spoke with GMC customer service and was advised there are no parts available to fix the problem. Same answer for 2 1/2 years"! GMC advised they have elected to work with you specifically to resolve the problem. I don't know your role in the matter, but I am not willing to wait until a tragedy occurs to get your attention. Obviously there is no urgency somewhere. Why are you waiting for a part from a defective manufacturer" this is completely unreasonable and unacceptable to put me and my family at risk and anyone else traveling with me. I am asking that you either replace the vehicle with one that is 100% safe or fix the vehicle with another manufacturer that does not have defective airbags immediately. I use my vehicle every day for work and it is my sole source of income. The attached article says you are urging automakers to make plans to replace all defective parts. Please advise what you are going to do. Imagine if it were your family in an unsafe and defective vehicle. Thank you. Article reference: Https://www.reuters.com/article/us-Ford-motor-takata/Ford-agrees-to-299-1-million-U-S-takata-air-bag-settlement-iduskbn1K62jx

- Blue Jay, CA, USA

problem #82

Nov 292018

Sierra 1500

  • 58,000 miles
On November 29, 2018 at around 12:00pm, I was driving down the road on route 460 West toward grundy, Virginia, the roads was clear, and the weather was clear, at a speed about 35mph and the ceiling airbags deployed causing the seatbelts to lock up, and shut the truck down to a stop in the middle of the road. The air bags made a loud noise, that a neighboring business heard them deploy. I was not injured only scared and startled by what had just happened. I restarted my truck and pulled off to the side of the road, and could not understand what had happened, and proceded to drive to my mother in law's work place. I then called my mom which was the original owner and she advised me to call ramey Chevrolet richlands va because the air bags should not have deployed. I had to reshedule an appointment because of bad weather and being able to get off work to take it to them for their schedule until January 18, 2019. My truck was owned by my mom and dad and has never been in a crash. We have currently around 58,000 miles on this truck and as you can tell very low milage. My wife mostly drives this truck. Both me and my wife have always practice safe driving and obeyed speed limit. The truck is currently at ramey Chevrolet richlands va and I talk to an inspector from Chevrolet by the name of tony at 1-866-446-6963 ext. 59115544 and he told me they would not fix my truck because the shocks was damaged. Now if the shocks are damaged then when the truck was shut down by the airbags may have damaged the shocks, but this truck was not in a crash, there was no reason for the airbags to deploy just driving at a speed of around 35mph. I am thankful I was not injured. I hope we can work to get this resloved.

- Big Rock, VA, USA

problem #81

Nov 292018

Sierra 1500

  • 58,000 miles
On November 29, 2018 at around 12:00pm, I was driving down the road on route 460 West toward grundy, Virginia, the roads was clear, and the weather was clear, at a speed about 35mph and the ceiling airbags deployed causing the seatbelts to lock up, and shut the truck down to a stop in the middle of the road. The air bags made a loud noise, that a neighboring business heard them deploy. I was not injured only scared and startled by what had just happened. I restarted my truck and pulled off to the side of the road, and could not understand what had happened, and proceded to drive to my mother in law's work place. I then called my mom which was the original owner and she advised me to call ramey Chevrolet richlands va because the air bags should not have deployed. I had to reshedule an appointment because of bad weather and being able to get off work to take it to them for their schedule until January 18, 2019. My truck was owned by my mom and dad and has never been in a crash. We have currently around 58,000 miles on this truck and as you can tell very low milage. My wife mostly drives this truck. Both me and my wife have always practice safe driving and obeyed speed limit. The truck is currently at ramey Chevrolet richlands va and I talk to an inspector from Chevrolet by the name of tony at 1-866-446-6963 ext. 59115544 and he told me they would not fix my truck because the shocks was damaged. Now if the shocks are damaged then when the truck was shut down by the airbags may have damaged the shocks, but this truck was not in a crash, there was no reason for the airbags to deploy just driving at a speed of around 35mph. I am thankful I was not injured. I hope we can work to get this resloved.

- Big Rock, Va, VA, USA

problem #80

Aug 082018

Sierra 1500

  • miles
I have a recall for the airbags on my vehicle but every time I try to get the dealer to repair it I am told General Motors is challenging to recall and they will not repair it at this time. I would like to know what I can do to get this recall done before some one gets hurt, and it will be too late. I find having a recall on a vehicle 8 years old and still not repair is unacceptable. Can someone give me some help or answers.

- Hinesville, GA, USA

problem #79

Feb 112015

Sierra 1500

  • miles
Takata recall we bought the truck in 2015 and soon after got a letter saying that a airbag recall. Called dealership and was informed that no parts were available. Called GM headquarters and was informed that they were sure that there was no danger and that we should get a second notice when parts were available. That hasn't happened in almost 4 years. The web site said to seek help from you if the problem wasn't fixed in a timely manner. Is the problem going to get fixed or is GMC going to buy back the defective vehicle. It's hard to drive it without thinking someone in the passenger seat could get severely hurt or killed. Can you tell me if it will ever get fixed?

- Morristown, TN, USA

problem #78

Jun 052016

Sierra 1500

  • miles
Takata recall. The contact owns a 2011 GMC Sierra 1500. The contact stated that a recall notice was received in mid July of 2016 for NHTSA campaign number: 16V381000 (air bags). A dealer had not been contacted yet because the notice indicated that owners would be notified when the part became available. The contact had not received a response. The manufacturer was notified. The contact had not experienced a failure. VIN tool confirms parts not available.

- Hayden, AL, USA

problem #77

Jan 072019

Sierra 1500 8-cyl

  • miles
Takata recall. The contact owns a 2011 GMC Sierra 1500. The contact received notification of NHTSA campaign number: 16V381000 (air bags). An unknown dealer was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was notified and provided case number: 8-4061553552. The contact had not experienced a failure. VIN tool confirms parts not available. Consumer called several times. GM recall number 49151.

- Newcatle, CA, USA

problem #76

Jan 022019

Sierra 1500

  • 80,000 miles
Takata recall: I received a notice from tk holdings in 2016 about this recall. I've checked the website several times since but the status is always "recall incomplete. Remedy not yet available". I called GMC today and they submitted a report to the NHTSA that they claim shows that the truck is safe and the airbags/inflators do not need to be replaced. They would not tell me when they submitted the report, but the deadline from the NHTSA was 8/17. This looks like a delay tactic by GMC. In the meantime, I have a truck that the NHTSA has deemed unsafe enough to issue a recall. This impacts my peace of mind, as well as any resale value the truck may have. I understand that these things take time but this seems excessive. Can you tell me when the NHTSA will issue a response to GMC regarding the report. Bottom line, is the truck safe to drive or not?

- Plano, TX, USA

problem #75

Nov 012018

Sierra 1500

  • miles
Dash board is cracking around passenger airbag and airbag light is now on.

- El Campo, TX, USA

problem #74

May 272016

Sierra 1500 8-cyl

  • Automatic transmission
  • miles
Takata recall. The contact owns a 2011 GMC Sierra 1500. The contact received notification of NHTSA campaign number: 16V381000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Eagle Buick GMC, Inc. (1275 South suncoast blvd, homosassa, Florida 34448, (352) 795-6800) was made aware of the recall and stated that the parts were unavailable. The manufacturer was made aware of the issue and provided the contact with case number: 8-480-6002151. The contact had not experienced a failure. VIN tool confirms parts not available.

- Homosassa, FL, USA

problem #73

Aug 012018

Sierra 1500

  • miles
Takata recall. The contact owns a 2011 GMC Sierra 1500. The contact stated that NHTSA campaign number: 16V381000 (air bags) had a exceeded a reasonable time for repair. The contact purchased the vehicle with the takata recall in August of 2018. The manufacturer and the dealer were not contacted to verify if parts were available for the recall repair. VIN tool confirms parts not available.

- San Antonio, TX, USA

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