10.0
really awful- Crashes / Fires:
- 3 / 0
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 19,600 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Cracking around the air bag with the dash which could turn to shrapnel in the even the airbag deploys.
- Mobile, AL, USA
My truck has developed a crack on the dash, starting at the top left-hand corner of the front passenger airbag. It has cracked entirely through to the dash trim piece roughly 3-4 inches away. Not only is it a tremendous eye-sore, that most of my passengers notice and comment on... but has me extremely worried about safety. If this vehicle were to be in a collision and the airbag is deployed, I am sure that fragments of plastic would be propelled through the interior of the vehicle as the airbag fired. I have contacted my local dealership, and they state it is not covered, and have quoted me a repair cost of just over $1,000. This defect in the dash piece seems to be a recurring incident in a lot of 2007-2013 GM trucks. My dash pops and creaks while driving, and I can't afford the insane replacement costs associated with this repair. GM needs to take a closer look at this situation.
- Clarksville, TN, USA
Cracks on both the corner of the passenger air bag and on the driver's side above the instrument cluster. One on driver's side is about 6 inches long.
- Middleburg, FL, USA
Cracked dash in several places, including around airbag. Concerned about safety.
- Saint Rose, LA, USA
My Sierra has two cracks in the dash, one in the middle and the other from the airbag to the vent. This is very common in GM trucks from 2007-2013, with the crack from the airbag to the vent being the most common. There is a facebook page dedicated to this defect with thousands of examples. I believe this could be a safety hazard if the airbag deploys and sends plastic shards throughout the cab.
- Newburg, MO, USA
My truck has developed several cracks in the dash. One in particular on the passenger airbags which leads me to feel very unsafe. If the airbag is deployed, what's to prevent the dash from shattering and cutting the airbag rendering it useless or worse, the dash becoming shrapnel?
- Mobile, AL, USA
Dashboard is cracked directly adjacent to the air bag, this is happening to a large number of GMC and Chevy owners, I am concerned that plastic pieces of dashboard will become dangerous flying objects in the event of an impact that deploys the airbag. I have been talking with GM and the local dealership for 3 months now and they will not accept responsibility.
- Elizabeth, CO, USA
I was driving down the interstate at 65 mph and heard a pop. I looked over and my dashboard had cracked right next to the airbag. On a non related instance my engine is now making a ticking noise that I will be taking to a dealer to check out.
- Elizabethtown, KY, USA
A crack has appeared on the top left corner of where the airbag is. Failure in this area should be a cause for concern and during airbag deployment, this weak point could be an area of projectile. A number of other vehicle owners of the same vehicle have the same issue, and this should be considered for a recall due to safety concerns....updated 03-10-16
- Katy, TX, USA
The contact owns a 2011 GMC Sierra 1500. The contact stated that all the instrument panel warning lights illuminated and the gauges failed. On another occasion, the contact stated that the oil and air bag warning lights illuminated. In addition, the washer fluid warning light illuminated, although the washer fluid was full. The vehicle was not diagnosed or repaired. The vehicle was not included in NHTSA campaign id numbers: 13V315000 (air bags), and 14V614000 (electrical system). The manufacturer was notified of the failure. The failure mileage was not available.
- Flint, MI, USA
The contact owns a 2011 GMC Sierra 1500. The contact stated that the driver's side air bag failed to deploy after a tractor trailer crashed into the vehicle. The service air bag warning light illuminated on the instrument panel. A police report was filed. The driver and passenger sustained injuries to the knee, neck, back and shoulder. The driver had to undergo knee and shoulder surgery. The manufacturer was made aware of the failure. The vehicle was taken to the dealer who was unable to diagnose the failure. The vehicle was not repaired. The failure and current mileage was 44,000.
- Leaneer, TX, USA
- Fairfield, CA, USA