10.0

really awful
Crashes / Fires:
0 / 2
Injuries / Deaths:
1 / 0
Average Mileage:
38,899 miles

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« Read the previous 20 complaints

problem #1

Jan 202015

Sierra 1500

  • 1,865 miles
Truck vibrated new with 8 miles when we first drove it home. Pinpointed specific speeds and returned 9+ times to dealership over 7 months. Tires (twice), shocks and rear end were all replaced but did not stop vibration. 5 months from purchase we were followed by a neighbor and they saw my truck "dog tracking" (traveling sideways down the road). Dealer noted but would not follow at distance and speed required to witness the "dog tracking". dealer told me they were clueless and come get the truck. Local auto repair shop followed me and said there is definitely a problem. Front center of wheel to back center of wheel measures 1/2 inch less on driver side than passenger side but dealer says that is not a good measurement because their computer says everything is fine. This truck vibrates and "dog tracks" and dealership refuses to make proper offer and has given up on repair attempts. I am presently seeking help from a different dealer.

- Kirby, AR, USA