The contact owns a 2015 GMC Sierra 1500. While driving 25 mph, the contact heard a grinding noise emerging from the front driver side of the vehicle. The vehicle was taken to hennessy Buick GMC (7261 jonesboro rd, morrow, ga 30260) where it was diagnosed that the brake vacuum pump needed replacement. The manufacturer was notified of the failure and provided case number: 8-4881978797. The vehicle was repaired. The approximate failure mileage was 102,000.

- College Park, GA, USA

I first noticed the problem when I was backing down the ramp to launch my boat. Generally I can lightly touch the brakes and the truck will stop immediately. But this time it did not and I had to pump my brakes multiple times before it finally came to a stop. I was quit alarmed but kinda blew it off. The truck had traveled about six feet further than I had anticipated. About a week later I stopped to go through my gate at my farm and when I drove through the gate which is on a slight hill decline it happened again. I went to touch the brakes to stop and ended up pumping the brakes violently in order to get the truck to stop. This time I traveled about seven or eight feet before coming to a full stop. After this incident I was convinced to take it to the dealership. It occurred once more during that time. The dealership said it was a malfunction in the vacuum pump that works off of the main engine and oil from the engine had contaminated the braking system. I had to have replaced a pump, booster, cylinder, pipe, and fluid for a total of $1266.33 dollars. That invoice number is 208452. I feel this is a serious safety issue when you think your vehicle is going to stop and it does not. This can cause a panic situation!

- Hammond, LA, USA

On November 17th 2018 my brakes went out on a 2015 GMC 1500 at 35 mph stopping at a red light which just turned green.I switched lanes and almost crashed. I had my grandchildren in the vehicle along with my wife. The vehicle need to be towed to a GMC dealer. The diagnoses was the vacuum pump total failure the brake pedal was hard with no stopping power. My GMC had 34000 miles on it. Now I have a tow bill and repair cost for a part GM will not recall. This was reported to GM and they opened a case and closed it. The said they would give a hundred dollar coupon. This is ridiculous some one is going to get killed because of this faulty part. I thought they would be will to help and make things right. GM case 8-4845403712 thanks this corporation needs to be responsible.

- Slidell, LA, USA

The contact owns a 2015 GMC Sierra 1500. While driving 5 mph, the brakes seized. While driving over 5 mph, the brakes performed normally. The vehicle was taken to baglier Buick GMC (248 pittsburg rd, butler, pa 16001, 742-602-4676) where it was diagnosed that the vacuum pump fractured. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 49,000. The VIN was unknown.

- East Brady, PA, USA

When driving forward or backwards at low speed brake pedal seems like it locks up and it is extremely hard to stop the vehicle I had to press the parking brake a couple times just to get it to stop

- Tracy, CA, USA

Experienced an unusual reaction to breaking. A few days later I had brake warning lights on the dash. Took the vehicle to the dealer and they had to replace the cylinder brake master and the brake booster and add new fluid. Which I paid for. Now I see there may be other issues as there are other complaints you're investigating. I want to put mine on record.

- Bellaire, MI, USA

Brake system failure. Brake pedal would depress to the floor and stop working as the truck was slowing down. This would happen in all braking situations. I took the truck to the dealership and they stated the vacuum pump failed. $1142.67 for repair! Nov 15/ 2018.

- Whitewright, TX, USA

I bought this truck in Dec.2017 sense March/ April of 2018 I have experienced at least 8 times maybe more and just last week. The brake pedal had lost it's power assist. This seems to happen in very close slow speed traffic or in parking lots when parking. The way I solve this problem is to put truck in neutral and increase RPM's or you 2 feet on the brake pedal ithe power assist will soon return, these situation could be a real problem at higher speeds. I have checked the vacuum booster for leaks, brake fluil and done a front and rear brake job. The week of Nov. 18 I saw an article in the boston globe about this specific problem and under investigation. I contacted my local dealer central Buick and GMC in norwood MA..on Nov 26.2018 the service writer said he knew nothing about this problem or complaints nor the ongoing investigations. His thought was bring the truck in and we will check and repair at my expense. Sadly I wish his response was different. Thankyou D.S.M.

- Medfield, MA, USA

At slow speed backing up or moving forward, I lose power assist for braking, having to almost stand on the brakes to stop. This happens intermittently. Street or parking lot.

- Port Allen, LA, USA

Brakes become very hard to press in traffic and while backing up. The condition worsens with multiple presses of the brake pedal. The stopping distance of the truck in increased even with increased pressure on the pedal. The truck has 28,463mi. I contacted a dealership and they will not cover this repair. I have ordered the parts and will perform the repair myself. GM has issued a service bulletin on this pit5361B.

- West Bridgewater, MA, USA

Brakes appear to lose boost when stopping. Have to press peddle with both feet. This has happened on three separate occasions.

- Leesburg, GA, USA

At slow speeds from a stop if you let off the break pedal and immediatly reapply there seems to be extremely hard breaking. Almost impossible to stop the car.

- Greenlawn, NY, USA

On several occasions the brake pedal becomes difficult to depress. Releasing the pedal and depressing again corrects the problem. Today while exiting a parking space at low speed to avoid collidiong with ann approaching vehicle it took both feet to depress pedal. I am a 200 lb. Male. I am not sure a small female could have corrected the failure in a timely manner.

- Charleston, SC, USA

When I press on the brakes, it feels as though the master cylinder is gone and it is the manual type drum brakes that has air in the line. It takes everything I have to press them and pray it stops!! the vehicle is always in motion when detecting this problem and seems to occur more repeatedly if the brakes are pump quickly in succession before applying brakes or when the brakes are pressed for an extended amount of time then you release and repress it want stop. Another issue is my lane id warning. When turned on at the button, it just beeps at me and shows service light. When I first took it in with the problem, the dealership called me and said all fixed, but it did it before I left the parking lot. They had my truck all day for the issue, put me out of a vehicle and then said they would need for extended time to repair but didn't know there was problem. How do you make that determination when you told me its repaired. I just turned it off and haven't used in 2 years.

- Ellisville, MS, USA

The contact owns a 2015 GMC Sierra 1500. While driving at a low speed or while idling, the brake pedal was depressed and failed to engage. The contact stated that the failure was also evident while driving in reverse at a low speed. The vehicle was not diagnosed or repaired. The local dealer and the manufacturer were not notified. The vehicle was not included in NHTSA campaign number: 14V339000 (steering, service brakes, hydraulic). The vehicle was not repaired. The approximate failure mileage was 55,000.

- Red Oak, TX, USA

During low speed braking maneuvers while parking in my driveway brake pedal pressure required to stop became very hard. It took both feet on the pedal to actually stop the truck. This would happen daily while backing in to my driveway. Also during normal city stop and go driving it would also require great effort to stop the truck and the pedal would be very hard to press.

- Lakeview, AR, USA

Complete brake failure with no warnings. Dealer diagnostic reports frozen vacuum pump. The condition was encountered in motion on a county rd.

- Elkton, MD, USA

Vehicle loses brake pressure while moving at slower speeds. Once coming to a stop, then doing slow speed stops and starts the pedal will become hard and requires great effort to bring the vehicle to a complete stop. Issue started at about 38,000 miles just after factory 36,000 mile warranty. Issue presents itself more often in reverse while backing in, especially if grade is sloped. Have had multiple close calls in parking lot settings while trying to back in to a parking spot or inch forward. A friend had this same issue with his 2016 Chevrolet Silverado, which ended up being a $1,800 fix through the dealership. He was told that it was a vacuum issue with the brake pump and that a recall would probably be issued. I have been holding out on service in hopes of this recall being issued.

- Fenton, MI, USA

Hard brake pedal - "no brakes" first occurrence in paring lot 2016 timeframe. Was backing into a spot that was slightly downhill, no brakes, vehicle hit curb and stopped. Pulled forward no brake, eventually they came back. Complained to GM hotline - they responded with questions and I told them I took truck to dealer, I believe dealer replaced master cylinder second occurrence May 2017 driving on I-75 - 18 year old daughter driving on way home from college, traffic slowed and she said "I have no brakes, pedal wont move". she maneuvered to side of road, vehicle turned off and then back on, brakes came back and worked ok. Mentioned during oil change at serra Chevrolet, but since brakes were working they would not investigate third event - November 16-- at tail end of 8 hour drive returning from deer camp. Exit freeway and in stop and go traffic, on a downhill portion of road, the brake went hard. Got vehicle stopped and turned engine off and back on, brakes released. Contacted dealer about bringing truck in this week. Going to ed rinke dealership today Nov 24, I read article about the a faulty brake vacuum pump. This now makes sense. Please get this issue fixed

- Bloomfield Hills, MI, USA

Stopped to take a break while traveling. As we went to exit the parking area and stop at the stop sign, no real braking power. Had to put both feet on the pedal and press into it to come to a stop. We were traveling at about two mph. No warning there was a problem. One minute we had good brakes, the next, not. Luckily there was no traffic, as we were unable to stop at the stop sign and finally came to a stop in the right lane if the road. The mechanic stated the reed in the valve of the pump came apart.

- Grand Rapids, MN, USA