10.0
really awful- Crashes / Fires:
- 1 / 5
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 28,064 miles
About These NHTSA Complaints:
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« Read the previous 20 complaints
During night operation with the instrument cluster adjusted to proper brightness the center console lights and most notably, the intellilink screen are dangerously bright. The intellilink screen does not have an independent brightness control from the dimmer. When set to off in an attempt to mitigate the problem, the intellilink screen reactivates with subsystem adjustment, e.g. temperature adjustment, absolutely destroying night vision of the driver. If adjusting the brightness level to acceptable for the center console lighting and intellilink the instrument cluster is so dim that it requires unsafe levels of driver attention to process the dimly lit information. Dealer verified issue on two service visits but unable to correct per manufacturer. Safety complaint registered by me with GMC infotainment customer support.
- Walton, KY, USA
- Silverdale, WA, USA