10.0

really awful
Crashes / Fires:
4 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
33,765 miles

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« Read the previous 20 complaints

problem #13

Feb 032018

Sierra 1500

  • 90,000 miles
Steering electrical assist fightback, driving, turning resulting in no steering-deadly! this can happen at any time while driving. Very dangerous! engine must be shut off and restarted before you can get out of street. Then message reads "lower driver window then raise" before proceeding.

- Duncanville, TX, USA

problem #12

Jan 252018

Sierra 1500

  • 76,000 miles
Electric steering started leaking took it to dealer wasinformed unit has to be replaced at a cost 1660. Dollars truck has 76000 miles

- Fort Smith, AR, USA

problem #11

Oct 262017

Sierra 1500

  • 71,000 miles
Power steering comes and goes, when it goes you cannot hardly steer vehicle. GMC says my truck not covered under recall and wants 2500 to fix problem. Mostly does it in a low speed turn.

- Winter Haven, FL, USA

problem #10

Oct 072017

Sierra 1500

  • 15,000 miles
The contact owns a 2015 GMC Sierra 1500. While driving approximately 35 mph, the steering ability became extremely difficult. The message center displayed "power steering, drive carefully". the contact had to pull over to the side of the road. The contact turned the vehicle off and then proceeded to have it towed to monumental Chevrolet in houston, Texas. The dealer diagnosed that the power steering rack fractured and had to be replaced. The vehicle was repaired. The manufacturer was not notified. The approximate failure mileage was 15,000.

- Laporte, TX, USA

problem #9

Sep 182017

Sierra 1500

  • 55,000 miles
Loss of power steering assist, steering wheel jerks or kicks back when turning, messages with warning chime appear on instrument panel which also goes blank or inoperative, engine stalls and dies. This happens while vehicle is in motion on city street or hwy I10 (in bumper to bumper traffic) and when turning or backing up into a parking spot. This has happened before but more recently lately (at least once a day since 9/16 -9/18/2017)

- Brookshire, TX, USA

problem #8

Jun 152017

Sierra 1500

  • 36,000 miles
The contact owns a 2015 GMC Sierra 1500. While driving 5 mph, the steering wheel became extremely difficult to turn. The engine also lost power without warning and the rearview camera display failed to function. The failure recurred two other times. The vehicle was taken to phil moore Buick GMC (5728 I-55 North, jackson, ms 39211), but the failure could not be replicated. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 36,000.

- Starkville, MS, USA

problem #7

May 132017

Sierra 1500

  • 36,579 miles
Has had an issue with accessories flashing off and back on. Reported it to a GMC dealer and they were unable to duplicate but said that the battery was bad and most likely what was causing it. It did fine for a while then began doing it again. This time however it caused a loss in power steering and I ended up in the ditch. Later it did it in a parking lot and was able to video tape it. Took it to the dealer and showed them the video. They were unable to duplicate for 4 days while I was paying for a rental because mine wasn't safe to drive. On the fourth day I provided them with a service bulletin I found that addressed the issue as being a fluctuation in power and for them to check the cables and do a drop load test. They did and it failed. I then had to pay $376 to replace them plus having to pay for a rental after asking for a loaner. This is a problem a lot of people are having. Just a quick google search makes that plain. GM isn't wanting to admit it. I have the video but I don't think it will allow me to upload it to the form.

- Hattiesburg, MS, USA

problem #6

May 252017

Sierra 1500

  • 20,000 miles
The contact owns a 2015 GMC Sierra 1500. While the vehicle was stationary in the reverse position, the power steering failed. While backing out of a parking space, the steering wheel became difficult to turn left or right. The vehicle was taken to luther family GMC to be diagnosed, but the cause of the failure was not determined. The manufacturer was made aware of the failure and referred the contact to NHTSA. The failure mileage was 20,000.

- Mapleton, ND, USA

problem #5

Feb 052017

Sierra 1500

  • 12,000 miles
On 2/5/2017 while turning unto my street the steering wheel locked and I could not move my truck from hitting a block wall. I also tried breaking but the car did not stop in time to not hit the wall. I was driving slowly (20 mph) because I was in a neighborhood and me and my family were all wearing seatbelts so no one was seriously injured. The airbags did not deploy at all. And I also bent the steering wheel in half trying to move it. I am attaching a picture of the steering wheel itself and the vehicle is currently at caliber collisions for the repairs. I went to the GM dealer and they said they would run diagnostics after the truck comes out of the shop.

- Moreno Valley, CA, USA

problem #4

Dec 202016

Sierra 1500 4WD 8-cyl

  • 39,000 miles
On Tuesday, December 20th 2016 at approximately 7:15pm while driving South on new river road in Lincoln ri I tried to make a left turn onto a side street. When I turned the steering wheel left it was snatched out of my hands and the steering wheel automatically turned back to center it self. I could not maneuver the vehicle as it rolled up onto the sidewalk where I had to use the emergency brake to force the vehicle from rolling into a tree. The vehicle dic displayed "park assist" and afterwards the vehicle went completely dead...no lights or sounds when I tried turning the key to restart it. Lifted up the hood and all the electronics came back on and vehicle started. Dic prompt displayed "open and then close the driver side window" had vehicle taken to dealer for service.

- Providence, RI, USA

problem #3

Oct 012016

Sierra 1500

  • 46,780 miles
Steering rack makes a loud clunking/clicking noise when turning in either direction.

- Theodore, AL, USA

problem #2

Jun 212016

Sierra 1500

  • 14,400 miles
I am in receipt of the paperwork concerning the above claimed for my vehicle. The paperwork in my possession clearly states that farmers insurance has made me aware that my vehicle 'has been determined to be a total loss'. I am concerned about these findings since it seemed my vehicle only suffered minor damages to the exterior only. Airbags where not deployed nor any windows shattered. I am also in receipt of the paperwork concerning my claim and determining I am 51% at fault towards the accident. I clearly gave my side of the story to the police office that my steering wheel had locked and I was unable to maneuver the vehicle. I was not under the influence of any drugs so I feel mechanical failure should be assessed. Supplemental information was also sent to me where it clearly states recall notices for my vehicle. Recall notice NHTSA campaign id # 14V719000, dated by the manufacturer November 10, 2014 states a recall notice naming the steering as the component needing to be replaced. I never received any information from the manufacturer GMC/Chevrolet concerning this matter. Upon review of this letter, please also take into consideration the recalls that you have provided me and reconsider pursuing of subrogation from a third party, I.e. GMC/Chevrolet manufacturer.

- Los Angeles, CA, USA

problem #1

Jun 072016

Sierra 1500

  • 14,000 miles
The contact owns a 2015 GMC Sierra 1500. The contact stated that while driving at 2 mph, the steering wheel fractured from the vehicle. As a result, the contact crashed into a concrete post and the air bags failed to deploy. The contact sustained left hand injuries that did not require medical attention. A police report was not filed. The vehicle was towed away from the crash scene to a dealer who diagnosed that the connection point at steering wheel column needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 14,000.

- Frankston, TX, USA