10.0

really awful
Crashes / Fires:
0 / 2
Injuries / Deaths:
0 / 0
Average Mileage:
11,579 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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« Read the previous 20 complaints

problem #13

May 312020

Sierra 1500

  • 5,000 miles
The contact owns a 2019 GMC Sierra 1500. The contact stated that the check engine warning light was illuminated at start-up. The vehicle was taken to penske Buick GMC of cerritos located at 18400 studebaker rd, cerritos, ca 90703, (562) 733-3800, where it was diagnosed with needing the fuel sensor to be replaced. The vehicle had not been repaired as of yet. The manufacturer had been informed of failure. The failure mileage was 5,000.

- Los Angeles, CA, USA

problem #12

Jun 022020

Sierra 1500 8-cyl

  • 4,015 miles
On June 2, 2020, my vehicle was in the driveway and caught fire. I'm not sure how it started. I heard a loud boom and went outside and saw my truck fully engulfed in flames. I purchased the vehicle on 11/15/2019. It had only 4015 miles at the time. The vehicle was stationary. The last time it was driven was at 4:00 pm on June 2nd and at 9:58 pm it was on fire.

- Buna, TX, USA

problem #11

Jul 092019

Sierra 1500

  • 900 miles
The contact owns a 2019 GMC Sierra 1500. The contact stated that the electrical system in the vehicle was defective which caused delays with several driver functions. He stated that the vehicle would restart while in operation after coming to a complete stop. The contact also stated that the vehicle hesitated and jerked while accelerating without warning. The contact stated that several attempts were needed while pushing the push to start button for the vehicle to start. The vehicle was taken to mc-elveen Buick GMC (117 farmington rd, summerville, SC 29483) on four separate occasion to be repaired however, the failure persisted. The manufacturer was notified of the failures and filed two cases for the failures. The vehicle was not repaired. The failure mileage was 900.

- Monks Corner, SC, USA

problem #10

Apr 212020

Sierra 1500

  • 15,520 miles
The contact owns a 2019 GMC Sierra 1500. The contact stated that while driving 45-65 mph, the brake pedal was hard to depress. The steering wheel was difficult to turn. The ABS and check engine warning lights were illuminated. The check engine message, power reduced, and brake system failure-service ESC messages were displayed. The vehicle was taken several times to brown automotive group (4300 S Georgia St, amarillo, tx 79110, (806) 353-7211) to be diagnosed. Several codes were reset and an unnamed wire was replaced. The vehicle was repaired however, the failure recurred. The manufacturer was not contacted. The failure mileage was 15,520. Invalid VIN.

- Amarillo, TX, USA

problem #9

Nov 142019

Sierra 1500 8-cyl

  • 5,580 miles
I have had the 2019 Sierra 1500 AT4 with 6.2 liter engine in the shop (8) times since purchasing it in late Aug 2019 for multiple issues, including the issues relating to the brake software recall. This resulted in me rolling through a stop sign without any brakes. Luckily there was no oncoming traffic. As an engineer, I have no confidence that the issue has been fixed long term by GM. My family will no longer ride in the truck with me. As a result, I have retained an attorney for the purpose of filing suit against GM for selling me an unsafe lemon. Even further concerning is the fact that on (2) occasions the parking brake has engaged while driving down the highway at 55 mph. One time while in 4WD in snow, and the other time while in 2wd on dry pavement. The first time there was a diagnostic code associated with the parking brake engaging randomly. The second time, there was no diagnostic code present. The first issue with braking began 11/14/2019, and the most recent issue occurred on 2/2/2020 even after all recall "fixes" have been applied.

- Clinton, IL, USA

problem #8

Jan 312020

Sierra 1500

  • 5,600 miles
Started truck and many services lights came on service ESC, brakes lights, steering lights all warnings. On star called and said I had a brake failure. I was backing out of driveway and could hardly stop the truck as I was approaching the road

- Clinton, MS, USA

problem #7

Jan 302020

Sierra 1500

  • 7,997 miles
After my recall was fixed my truck locked into 4 wheel drive and I lost control of all my safety features. My lights would not work. They fixed what they said was a glitch in the recall and 3 weeks later my engine light came on again and my brake system started to show lights. They recalibrated the brake system recall again.

- Roanoke, VA, USA

problem #6

Jan 062020

Sierra 1500

  • miles
Dear NHTSA, I recently leased a 2019 GMC Sierra pickup truck. This truck is currently in the shop for the 6th time, and neither GM or the local dealership can seem to fix anything on this truck. Most recently, as yesterday I had my car in for the braking system. The dealership called me and said my truck was fixed. As I turned my truck on, the brake system light came on. I was told by the dealership to just drive it and it will go away. I do not feel this is a good/safe practice and GM is not helping me to get out of this unsafe truck.

- Chalfont, PA, USA

problem #5

Oct 202019

Sierra 1500

  • 1,250 miles
Brand new truck with less than 1250 miles on it! ABS brakes failed. Forced to drive on dangerous grade down Sierra nevadas with very limited braking. Message not to drive over 62 mph. Error code C0580 ABS braking and stability system, issue with ABS and error code P25A2 ECM engine system - engine & transmission not performing as expected. Other codes includec2A17, U0100 U026A & U0415. GMC knows about the problem and they have possible fix but is not issuing a recall. Dealer indicates reprogramed the brake system control module.war code 28yn28687675. Cleared the dtc and roadtest. Found the lights did not come back on and the brack system is working ok (just "ok") now. Also, GMC will not confirm the problem will not reoccur again.

- Newcastle, CA, USA

problem #4

Sep 012019

Sierra 1500

  • 1,800 miles
The contact owns a 2019 GMC Sierra 1500. While attempting to accelerate at highway speeds above 50 mph, the speed would not immediately increase and the vehicle drastically hesitated to accelerate. The failure occurred in sixth, seventh, and eighth gears. The vehicle was taken to ancira GMC (30500 I-10 w, boerne, tx) where the failure was duplicated. The contact was informed that the vehicle was operating normally. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 1,800.

- Fair Oaks Ranch, TX, USA

problem #3

Aug 062019

Sierra 1500 8-cyl

  • Automatic transmission
  • 2,100 miles
The contact owns a 2019 GMC Sierra 1500. While driving 25-30 mph, the engine seized without warning. The vehicle was towed to cummins Chevrolet Buick GMC Cadillac (300 N airport rd, weatherford, ok 73096, (580) 247-2263) where it was diagnosed that the transmission module needed to be replaced; however, the parts were backordered. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 2,100. The VIN was not available. Consumer stated taking from stop @ 25-30mph, vehicle came to a complete stop. Also in reverse, no traffic and wasn't going 55 mph.

- Weatherford, OK, USA

problem #2

Apr 212019

Sierra 1500

  • 5,500 miles
On April 21st a pressurized line leading from the engine to the engine cooler failed and the engine suffered rapid oil loss leading to engine failure. This appears to be a frequent issue with 2019 Sierra and Silverado (the new body style): Https://www.GM-trucks.com/forums/topic/222403-2019-Silverado-trailboss-53L-engine-oil-cooler-line-failure/ the truck was moving at approximately 35mph on a straight surface street at the time of failure. Mileage was only 5,500 miles. Other impacted owners seem to believe it is a failure of a poorly designed crimp connector. It's been 15 days since the incident and my vehicle isn't repaired yet. Other owners report waiting close to 30 days for GM to decide how to proceed.

- Park Ridge, IL, USA

problem #1

Mar 272019

Sierra 1500

  • 10,000 miles
While driving down road, sudden message of "no oil pressure, turn off engine immediately". was able to pull over with no power (luckily it was safe to do so at the time). Left a large puddle of oil underneath the front of the vehicle. Also, left large cloud of smoke from oil splashing on hot components underneath vehicle (exhaust, etc...) behind me. Vehicle was undriveable and had to be towed. Large oil leak was the result of a burst oil cooler line. Dealer did not show me the failed part. Unable to confirm nature of "burst".

- Clarkston, MI, USA