Customer Satisfaction Program. As part of equipment recall N192285070, GM instructed dealers to remove recalled tri-fold tonneau covers on certain vehicles prior to delivery to the customer. GM is conducting this customer satisfaction field action to provide these customers with the improved tonneau cover system for their vehicle. Dealers will replace the tonneau rails and clamps and add a tether to prevent the tonneau from detaching onto the roadway even if improperly installed. If the vehicle was covered by equipment recall 19E031 (N192217500), the dealer will also confirm that the repair for equipment recall 19E031 (N192217500) was correctly performed.