Customer Satisfaction Program - Certain 2020 model year Chevrolet Silverado 1500 and Sierra 1500 vehicles are equipped with trailering information labels that incorrectly state the vehicle?s trailering capabilities. Customers will receive a letter with the correct trailering information. This letter should be kept in the glovebox. They may request a replacement label from their dealer, which is VIN specific, and will need to be ordered.