10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
1,198 miles

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« Read the previous 20 complaints

problem #21

Jan 242025

Sierra 1500

  • miles
On 01/24/2025, I was driving my GMC Sierra in the express toll lane at approximately 75 mph. The toll lane had two lanes and was enclosed by concrete barriers on both sides with no median or shoulder to pull over. Without warning, the engine suddenly shut off. There were no warning lights, no unusual noises-?"just complete engine failure. The power steering also stopped functioning, making it difficult to control the vehicle. I immediately shifted into neutral and focused on keeping the wheel steady to avoid triggering the wheel lock, which could have caused me to lose control and crash. I was forced to coast to a stop, barely managing to find a narrow sliver of space on the median of an on-ramp to the express lane. However, even then, my vehicle was still partially blocking the right lane of the express toll lane and partially in the on-ramp. There was nowhere safe to go, no way to restart the truck, and I couldn-??t exit the vehicle due to high-speed traffic surrounding me on both sides. I sat in my disabled truck, utterly exposed, fearing for my life as cars sped past me at 70+ mph. I kept imagining the worst-?"that an inattentive driver would slam into me, causing a catastrophic accident. Thankfully, after several harrowing minutes, a police officer arrived to block traffic behind me, and another cruiser blocked the entrance to the express lane. Only then did I feel a shred of relief. This was one of the most terrifying experiences I-??ve ever endured, and I wouldn-??t wish it on anyone. Afterward, I learned that my 6.2L L87 engine had spun the main bearing and now requires a complete engine replacement. In researching this issue, I discovered that the NHTSA is already investigating similar failures in vehicles equipped with this engine. Alarmingly, I also spoke with my Uber driver on the way home, who told me he experienced the exact same failure in his 2023 Escalade with the 6.2L engine. Thankfully, his failure occurred at a red light rather than at highway speeds

- Shady Shores, TX, USA

problem #20

Dec 302024

Sierra 1500

  • miles
I was driving on the highway and my truck went black and engine stopped no power to truck. It was very scary. I pulled over and it was in Neutral and somehow got it into park. The car never would turn over. The truck is at midway motors with metal shavings in the engines. They say it locked up and needs replaced. GM is very difficult to work with and won-??t give us any information. I-??m scared of the truck.

- Wichita , KS, USA

problem #19

Nov 152024

Sierra 1500

  • miles
I purchased this vehicle new in August of 2024. Approximately 2 months ago when the temperatures outside temperatures started falling below freezing, I would frequently get a message, "reduced acceleration, drive with care" pop-up on the center screen, and the check engine light would illuminate. This happens almost every time the outside air temperatures are below 28-30 degrees. Occasional the truck engine loses power and acceleration, but not always. This code pops-up regardless of the engine temperatures. It has been to the dealer where I bought it each time, and they state that GMC told them it is normal. They reset the computer, and the check engine light goes out until I run the truck in temperatures below 30 degrees. The dealer has been great with me, but dealer reports GMC will not cover their services under warranty as GMC reports this is normal. This condition happens unannounced and almost all the time in cold temperatures. It has happened at least 12 times. The performance can be a safety issue when this condition comes about, and you're driving in traffic. I opened a case with GMC on Thursday, January 16, 2025. It is case number [XXX]. I spoke with Graham, the customer service representative who reported that this issue will be escalated to the regional CE Manager because of the frequency that this is happening. Graham reported to me that this CE Manager will be in touch within 2 business days which would be Monday, January 20, 2025. I received a call mid-day on Wednesday January 22, 2025 from a woman from General Motors. I was at work at my full-time job and could not speak very long. I asked if she could call me after 4:30 PM when I was done working, and she replied "sure, we can make that happen." She advised me to get my truck to the dealership. My truck has been at the dealership since last week. As I am typing this, I just received a call from a Christian. Please review attached pictures, and call if you need elaboration. [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION

- Drums, PA, USA

problem #18

Nov 172024

Sierra 1500

  • miles
Driving on hwy at 65 mph truck shut off without warning and display said shift to neutral and push start. Truck wouldn-??t shift and nothing worked. Coasted to the shoulder where I sat for 5-6 hours waiting for a properly equipped tow truck. Motor was seized.

- Massapequa, NY, USA

problem #17

Jan 172025

Sierra 1500

  • miles
I was driving my truck on Friday, [XXX], at approximately 50 m.p.h. The tires suddenly locked up and skidded momentarily and then released. Then a very loud clanging noise started in the engine. I lost power and coasted to the side of the road. Then the engine stalled. The truck was towed to Keeweenaw Chevy/GMC in Houghton, Michigan. I was later contacted by the Service Department and informed that the engine had indeed blown and a new engine would need to be installed. Engines are on LONG backorder. I was lucky I wasn't traveling 65 m.p.h or on snow covered roads, as this incident could have then resulted in a complete loss of control and hitting a logging truck head on. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Trout Creek, MI, USA

problem #16

Dec 222024

Sierra 1500

  • miles
While driving my truck it suddenly lost power. The truck had been operating normally with no prior issues before it shut off without warning. The truck was towed to a local dealer where they later told me the engine had seized up and needed to be replaced. The truck is a 2024 model that I had purchased new two months earlier. It only had 4,533 miles on it. I was driving at highway speeds and had to coast into a gas station parking lot. I was able to coast to safety, but losing power at highway speeds certainly increases the chance of having an accident.

- Murphy, TX, USA

problem #15

Dec 102024

Sierra 1500

  • miles
The motor seized up, while driving, no warning lights, just died, had towed to the dealership and was told the motor had seized up, it has now been at the dealership for 45 days, I am being told that there is not a new motor available to replace mine

- Oronogo, MO, USA

problem #14

Dec 252024

Sierra 1500

  • miles
On December 25, 2024, my vehicle completely stalled in the middle of the highway while travelling at 65 mph. Fortunately there were no vehicles travelling in close proximity to me at the time as my speed rapidly decreased. The abrupt stall required me to pull over to the side of the road to attempt to restart. I was unable to restart the vehicle despite numerous attempts. Jump starting was also unsuccessful. I was left stranded 90 miles away from home in freezing temperatures during a snowstorm on Christmas night. My vehicle was towed to a dealership 140 miles from home as GM would not cover the cost of towing to the dealer closest to my home (68 miles away). After numerous phone calls with GM as well as the GM dealer, I was informed 9 days later that my entire engine (6.2L V8) would need replaced. I was also informed that there are two vehicles ahead of mine that require replacement of their engines and that the engines are back-ordered. They have been unable to provide an estimated timeframe on when my vehicle will be returned to me in working condition, stating it "could be months." When I was informed of the need for an engine replacement, I placed a request for a manufacturer repurchase which was ultimately denied the following week. The agent responsible for managing my case informed me that "GMC requires two to three major failures" before they will consider a repurchase approval. The dealership was not able to provide me a loaner vehicle and I was informed that GM only reimburses $44 per day toward a rental vehicle. My occupation and location require reliable transportation in harsh winter conditions so a truck is the only reasonable option. The dealership charges $75 per day to rent a basic truck. Prior to this incident, the vehicle did not have any major issues and received routine maintenance services as recommended by the manufacturer. It was never involved in any accidents. It only had 17,553 miles and was purchased brand new in October 2023.

- Ainsworth, NE, USA

problem #13

Nov 152024

Sierra 1500

  • miles
November 15 I was driving home from work as the truck started jerking. The system was giving me an engine failure drive with caution warning. I pulled over and decided the turn off the truck and turn it back on. Once I turned it back on it was revving on its own. I decided to turn it off again and it stopped revving but the gears would not shift. You were physically able to switch them but as much as you pressed on the gas to reverse it would not. I had to have it towed to the dealership I purchased it at. It has been 3 months and the part that is needed is still on back order. I placed a compliant with GM and they opened a case but nothing has happened yet as far as getting an ETA on the part.

- Corpus Christi, TX, USA

problem #12

Jun 212024

Sierra 1500

  • miles
Since brand new, the engine makes a significantly loud chirping sound at two occasions. First is every time the fuel saving auto start kicks in to start acceleration. The other is any time you come to a stop from above 25-35 MPH. At around 16 MPH, there is a loud chirping as you decelerate. This appears to be a timing malfunction and is affecting fuel economy. The vehicle has 8,800 miles on it, and it is getting worse. It has been looked at 4 times and has not been identified. I know there was a GM bulletin from 2022 about this 6.2L V8 Engine, but they state it is "normal". I have never heard a normal sound of this kind from an engine. And certainly not on a $75K vehicle. Please investigate and make them correct the issue or replace the engines. people work too hard to afford nice vehicles, and should not have to deal with this issue.

- Old Bridge, NJ, USA

problem #11

Jan 132025

Sierra 1500

  • miles
29K and I have metal shavings in the oil/lifter tick failure. T

- Fort Mill, SC, USA

problem #10

Dec 182024

Sierra 1500

  • miles
Engine started making noises. I had it towed to dealership to get it diagnosed. Dealership called me next morning to get information on what vehicle was doing. I called dealership that same evening and they informed me that the engine locked up on the tech diagnosing the issue, and I was going to need a new engine.

- Eugene, OR, USA

problem #9

Dec 172024

Sierra 1500

  • miles
I was waiting in a parking lot to pick up the kids from school. In park, the truck loses power and almost completely shuts down. When it Reva back up there was a horrible hammering noise. I turn the truck off. Then I called the dealership and told them. I cranked it and recorded it for them and then shut it off. Then the tow truck couldn-??t tow and it took two hours to get it loaded because of the features locking things down. It has been 29 days before the finally told me it needs a whole new engine. They still will not tell me why though.

- Shreveport, LA, USA

problem #8

Dec 292024

Sierra 1500

  • miles
My truck was put on an engine oil consumption plan at ~14,000 milee. Then a month later the engine complete seized while i was driving at 60 mph in the middle of southeast Missouri. The dashboard started flashing with a warning saying that I needed to press the start button. The vehicle came to a stop and i was unable to get it to turn over. I currently have a warranty claim with GM amd the vehicleis at Laura GMC in Collinsvill, IL awaiting a replacement engine. I have no confidence in GMs ability to fully resolve the issue. My life has been completely disrupted as a result of their lack of quality controls.

- Chesterfield, MO, USA

problem #7

Dec 282024

Sierra 1500

  • miles
Engine bearing failure, complete loss of power while driving and turning left into oncoming traffic. Bearing failure confirmed by GM Dealer, brass shavings in oil pan.

- Jackson, MI, USA

problem #6

Nov 202024

Sierra 1500

  • miles
Truck thinks I-??m about to run into something and slams on its brakes. Last time it sent my sister to the hospital to get 6 staples in her head. Digital cluster goes on and off as well as the infotainment center. Transmission bangs and shifts horribly. 900 miles on the truck with a check engine light and transmission warning.

- Boynton Beach, FL, USA

problem #5

Nov 272024

Sierra 1500

  • 9,000 miles
The contact owns a 2024 GMC Sierra 1500. The contact stated while driving at an undisclosed speed, the vehicle lost motive power with the message "Engine Power Reduced" and the vehicle was unable to accelerate above 5 MPH. The vehicle returned to normal functionality, but the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was towed to the dealer, who was unable to duplicate the failure or provide a diagnosis. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 9,000.

- San Pedro, CA, USA

problem #4

Oct 292024

Sierra 1500

  • miles
Exactly what was described in the N192220080 Recall on New Model 2019 Chevy Silverados in cold climates (Like Utah winters) so at 45,280 miles the oil line popped out just like the recall described There were no oil leaks or signs of oil loss in the driveway where the truck is parked. My [XXX] wife (The owner of this vehicle) was only 6 miles from our house on the way to a doctors appt when the -??Oil Pressure Low Turn Vehicle Off-?? light came on. Luckily she wasn't on the freeway so was able to pull into a neighborhood where all of the oil shot out of the engine due to the oil cooler line detaching. Since the N192220080 excluded other trucks made in the same factory as the once recalled in Alaska & Canada, we received no warning of a potential issue like this existing for this model of Silverado. It is also concerning that a known faulty part in all New Model 2019 Silverado 1500s was only recalled in Alaska & Canada. But if we had purchased this truck and registered the vehicle in Alaska, it would have at that point qualified for the free recall replacement instead of the $1,600 bill we were blindsided with (Plus, if she was on the freeway and couldn't immediately pull over, we would have had a seized engine so the truck would have been nearly totaled) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Eagle Mountain, UT, USA

problem #3

Jul 072024

Sierra 1500

  • miles
To Whom It May Concern, This is a brand new 2024 GMC Sierra AT4 Diesel Truck with 4,000 miles. The first incident occurred when I was doing about 5 mph. The truck maintained its speed without my foot on the gas pedal and the cruise control was not on. Then when I tapped the gas pedal, everything return to normal. The second incident was about 2 weeks later in which the same thing happened. The third incident which was about one week later, I was doing about 5 mph and the truck accelerated on its own. I let the truck accelerate to approximately 28 mph. At that point I hit the brakes to stop the vechicle and pulled over. The truck was idling very high so I turned off the engine. All the ignition lighting remained on, but the truck would not restart. Even after removing the keys from the vehicle the ignition lighting remained on. At that point the truck had be towed back to the dealership which is Rainbow Buick, GMC in Covington, Louisiana. I've been told by the Rainbow Service Department that they do not know what's wrong with the truck. It's been sitting there for 10 days now was a dead battery. My salesman who I don't really believe, said he has the exact same truck and it happen to his tuck at 30,000 miles. I file a claim with GMC Customer Support but have yet to hear from them. I'm obviously very disappointed with my new truck, my salesperson, and service department. If there's anything you can do to help please let me know! Thank You, [XXX] Cell: [XXX] Email: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Mandeville, LA, USA

problem #2

Jul 122024

Sierra 1500

  • miles
I was stopped at a light while I was in drive. While I was waiting for the light to change the truck shut off suddenly with no warning. The dash message said to restart truck. I had to put it back in park then hit the push button to restart truck. It started right away. The truck had enough fuel and no reason to shut off on its own. The truck has less than 1,200 miles when this occurred. The truck had a shudder when it downshifted prior to this happening and then shut off about a minute later. Some shuddering seems to be the way the truck downshifts. This is dangerous if you have to just slow down and takeoff again and then it shuts off on it-??s own. This can cause a crash.

- Kissimmee, FL, USA

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