Technical Service Bulletins (TSBs) for the 2002 Sierra 2500 are official communications between GMC & their dealerships that describe processes for troubleshooting or fixing certain common problems. All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.

    SUSPENSION:FRONT:SPRINGS:LEAF SPRING ASSEMBLY

    • TSB #060309004N

      Date Announced:
      OCT 31, 2019
      NHTSA ID:
      #10168206

      This technical bulletin provides a procedure to apply grease to the leaf springs to correct a condition of a squeak noise from the metals making contact. Read More »

    BRAKES (PWS)

    • TSB #23-NA-144

      Date Announced:
      AUG 18, 2023
      NHTSA ID:
      #10242252

      This technical bulletin provides information and a solution to a condition of Brake Pedal Moves or Self Applies at Full Turns. Read More »

    • TSB #PIT3665L

      Date Announced:
      OCT 18, 2022
      NHTSA ID:
      #10226382

      This Preliminary Information communication advises the technician that the Hydro-Boost is not serviceable and will need to be replaced if the brake pedal moves or applies on its own at a full turn. Read More »

    • TSB #PIT3665H

      Date Announced:
      JUN 24, 2019
      NHTSA ID:
      #10162149

      This Preliminary Information communication advises the technician that the Hydro-Boost is not serviceable and will need to be replaced if the brake pedal moves or applies on its own at a full turn. Read More »

    • TSB #130522001B

      Date Announced:
      SEP 01, 2014
      NHTSA ID:
      #10246647

      Pre-Formed and Pre-Flared Hydraulic Brake Pipe Kits Now Available for Service Read More »

    • TSB #PIT4907A

      Date Announced:
      NOV 09, 2012
      NHTSA ID:
      #10112560

      This Preliminary Information communication provides information to the technician about brake rotors on new vehicles and replacement parts from General Motors Service Parts Operations. Read More »

    ENGINE (PWS)

    • TSB #PI1394A

      Date Announced:
      AUG 29, 2016
      NHTSA ID:
      #10082869

      THIS INFORMATIONAL BULLETIN PROVIDES ADDITIONAL INFORMATION ON HOW TO INSTALL PISTONS AND SUGGEST WHAT TOOLS TO USE. Read More »

    • TSB #000601012F

      Date Announced:
      AUG 02, 2016
      NHTSA ID:
      #10082814

      THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION TO GM DEALERS ON THE CORRECT CLEANING METHODS WHEN CLEANING ENGINE GASKET SEALING SURFACES. Read More »

    • TSB #08-06-04-003D

      Date Announced:
      DEC 01, 2015
      NHTSA ID:
      #10201100

      New Tool Availability - EN-48974-EGR Cooler Pressure Tester Adapter Set to Diagnose Duramax Diesel Engine EGR Cooler Engine Coolant Leaks into Combustion Chamber Read More »

    ENGINE AND ENGINE COOLING

    • TSB #06-06-01-019C

      Date Announced:
      MAR 14, 2024
      NHTSA ID:
      #10251887

      This bulletin advises the technician of possible location of an internal coolant leak from a specific cylinder head and location. Read More »

    • TSB #16-NA-383

      Date Announced:
      MAR 13, 2024
      NHTSA ID:
      #10251890

      This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels ... Read More »

    • TSB #22-NA-074

      Date Announced:
      FEB 22, 2024
      NHTSA ID:
      #10250775

      This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system. Read More »

    • TSB #PI1394B

      Date Announced:
      JAN 12, 2024
      NHTSA ID:
      #10249579

      This PI bulletin advises the technician on the proper way to install the pistons in an engine. Read More »

    • TSB #23-NA-153

      Date Announced:
      SEP 01, 2023
      NHTSA ID:
      #10242843

      The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay. Read More »

    • TSB #18-NA-073

      Date Announced:
      AUG 24, 2023
      NHTSA ID:
      #10242262

      This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement. Read More »

    • TSB #03-06-01-023G

      Date Announced:
      JUL 31, 2023
      NHTSA ID:
      #10240344

      This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil. Read More »

    • TSB #19-NA-219

      Date Announced:
      APR 24, 2023
      NHTSA ID:
      #10235802

      This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue. Read More »

    • TSB #19-NA-219

      Date Announced:
      MAR 23, 2023
      NHTSA ID:
      #10234141

      This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue. Read More »

    • TSB #22-NA-009

      Date Announced:
      MAR 17, 2023
      NHTSA ID:
      #10234110

      This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters. Read More »

    • TSB #21-NA-124

      Date Announced:
      DEC 14, 2022
      NHTSA ID:
      #10228888

      This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set. Read More »

    • TSB #22-NA-074

      Date Announced:
      NOV 09, 2022
      NHTSA ID:
      #10227056

      This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system. Read More »

    • TSB #22-NA-009

      Date Announced:
      SEP 14, 2022
      NHTSA ID:
      #10222796

      This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters. Read More »

    • TSB #03-06-01-023F

      Date Announced:
      AUG 26, 2022
      NHTSA ID:
      #10219277

      This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil. Read More »

    • TSB #20-NA-065

      Date Announced:
      AUG 15, 2022
      NHTSA ID:
      #10219266

      This bulletin provides information on tools available to find an intake vacuum leak or exhaust leak to correct a condition of MIL Illuminated with Multiple Fuel Trim and/or Oxygen Sensor Codes Set. Read More »

    • TSB #22-NA-009

      Date Announced:
      JUN 15, 2022
      NHTSA ID:
      #10214869

      This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters. Read More »

    • TSB #03-06-01-023E

      Date Announced:
      APR 27, 2022
      NHTSA ID:
      #10211061

      This information bulletin explains how to measure for oil consumption and possible reasons for loss of oil. Read More »

    • TSB #22-NA-074

      Date Announced:
      MAR 31, 2022
      NHTSA ID:
      #10209980

      This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system. Read More »

    • TSB #22-NA-009

      Date Announced:
      MAR 22, 2022
      NHTSA ID:
      #10209921

      This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters. Read More »

    • TSB #PIP5628E

      Date Announced:
      DEC 14, 2021
      NHTSA ID:
      #10206726

      This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D Read More »

    • TSB #PIP5540D

      Date Announced:
      FEB 19, 2019
      NHTSA ID:
      #10154306

      This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. Read More »

    • TSB #PIP5540B

      Date Announced:
      DEC 06, 2018
      NHTSA ID:
      #10154566

      This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. Read More »

    • TSB #08-06-04-003D

      Date Announced:
      DEC 01, 2015
      NHTSA ID:
      #10201100

      New Tool Availability - EN-48974-EGR Cooler Pressure Tester Adapter Set to Diagnose Duramax Diesel Engine EGR Cooler Engine Coolant Leaks into Combustion Chamber Read More »

    • TSB #06-06-01-007I

      Date Announced:
      OCT 02, 2015
      NHTSA ID:
      #10126346

      This informational bulletin provides information to dealership personnel on identifying Duramax Diesel overpower engine breakdown or non-function due to aftermarket power-up devices vs. Read More »

    • TSB #PI1394

      Date Announced:
      JAN 16, 2015
      NHTSA ID:
      #10139422

      This preliminary informational bulletin provides technicians an engine repair tip for installation of pistons. Read More »

    • TSB #PI1391

      Date Announced:
      JAN 15, 2015
      NHTSA ID:
      #10139418

      This preliminary informational bulletin provides a diagnostic tip for coolant leak at oil cooler inlet pipe o-ring after service engine replacement. Read More »

    • TSB #PIP5226

      Date Announced:
      SEP 24, 2014
      NHTSA ID:
      #10112251

      This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change. Technician will gain access to the roller rockers to inspect them. Read More »

    • TSB #PIP5163A

      Date Announced:
      JUL 17, 2014
      NHTSA ID:
      #10112116

      This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or ... Read More »

    • TSB #14-06-04-005

      Date Announced:
      JUL 16, 2014
      NHTSA ID:
      #10137833

      This information bulletin advises of a new tool used to aid in installing Duramax glow plugs. Read More »

    • TSB #PIP5163

      Date Announced:
      NOV 01, 2013
      NHTSA ID:
      #10112331

      This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or ... Read More »

    • TSB #08-06-01-006D

      Date Announced:
      MAY 23, 2013
      NHTSA ID:
      #10139066

      This informational bulletin provides information for Engine Squealing Type Noise on Start-up or Vibration Condition. Read More »

    • TSB #PIT3173C

      Date Announced:
      DEC 12, 2012
      NHTSA ID:
      #10112641

      This Preliminary Information communication provides information to the technician that fluid contamination may be directed to one of the following testing centers according to the type of fluid needing testing. Read More »

    • TSB #06-06-01-007G

      Date Announced:
      OCT 15, 2012
      NHTSA ID:
      #10118639

      This informational bulletin provides Information on Identifying Duramax Diesel Overpower Engine Breakdown/Non-Function Due to Aftermarket Power-Up Devices vs Non Overpower Engine Non-Function of Pistons, Cylinders, Valvetrain Components, ... Read More »

    ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS

    • TSB #020601010

      Date Announced:
      MAR 01, 2002
      NHTSA ID:
      #632326

      INFORMATION ON SERPENTINE BELT IDENTIFICATION AND DIAGNOSIS FOR CERTAIN HD PICKUP MODELS. *TT Read More »

    ENGINE AND ENGINE COOLING:ENGINE:DIESEL

    • TSB #08-06-04-003D

      Date Announced:
      DEC 01, 2015
      NHTSA ID:
      #10201100

      New Tool Availability - EN-48974-EGR Cooler Pressure Tester Adapter Set to Diagnose Duramax Diesel Engine EGR Cooler Engine Coolant Leaks into Combustion Chamber Read More »

    ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:FILTER/SCREEN

    • TSB #22NA009

      Date Announced:
      JAN 11, 2022
      NHTSA ID:
      #10212625

      This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters. Read More »

    ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)

    • TSB #PIP5628F

      Date Announced:
      APR 24, 2023
      NHTSA ID:
      #10236164

      This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D Read More »

    • TSB #130089009

      Date Announced:
      SEP 01, 2013
      NHTSA ID:
      #10246631

      Expanded Availability for Remanufacture and Return (R&R) Electronic Control Modules Read More »

    ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

    • TSB #PIP4925B

      Date Announced:
      DEC 03, 2018
      NHTSA ID:
      #10154552

      This preliminary information document communicates a tip on the way to diagnose possible induction or exhaust air leaks using the evaporative emission cart smoke machine and ultrasonic leak detector tools. Read More »

    ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR

    • TSB #PIP5232B

      Date Announced:
      NOV 30, 2015
      NHTSA ID:
      #10115143

      This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. Read More »

    FUEL SYSTEM, GASOLINE

    • TSB #DORM9T7N09

      Date Announced:
      JUL 03, 2019
      NHTSA ID:
      #10165331

      This SKU is a Preformed Fuel Line. The customer communication requested return of unsold inventory to inspect for damage to the braided hose and crimps. Damaged braided hoses and poor crimps can lead to immediate leaking. Read More »

    • TSB #140604005

      Date Announced:
      JUL 01, 2014
      NHTSA ID:
      #10246499

      Duramax? Diesel Glow Plugs Difficult to Install Due to Carbon Buildup - New Glow Plug Bore Reamer Available Read More »

    FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM

    • TSB #04-06-04-051F

      Date Announced:
      MAR 22, 2022
      NHTSA ID:
      #10209734

      This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive. Read More »

    • TSB #16NA383

      Date Announced:
      JAN 02, 2020
      NHTSA ID:
      #10171878

      This informational bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier ... Read More »

    FUEL SYSTEM, DIESEL

    • TSB #06-06-01-007I

      Date Announced:
      OCT 02, 2015
      NHTSA ID:
      #10126346

      This informational bulletin provides information to dealership personnel on identifying Duramax Diesel overpower engine breakdown or non-function due to aftermarket power-up devices vs. Read More »

    • TSB #140604005

      Date Announced:
      JUL 01, 2014
      NHTSA ID:
      #10246499

      Duramax? Diesel Glow Plugs Difficult to Install Due to Carbon Buildup - New Glow Plug Bore Reamer Available Read More »

    • TSB #140604005

      Date Announced:
      JUL 01, 2014
      NHTSA ID:
      #10250012

      Duramax? Diesel Glow Plugs Difficult to Install Due to Carbon Buildup - New Glow Plug Bore Reamer Available Read More »

    POWER TRAIN

    • TSB #PI1394B

      Date Announced:
      JAN 12, 2024
      NHTSA ID:
      #10249579

      This PI bulletin advises the technician on the proper way to install the pistons in an engine. Read More »

    • TSB #23-NA-153

      Date Announced:
      SEP 01, 2023
      NHTSA ID:
      #10242843

      The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay. Read More »

    • TSB #22-NA-181

      Date Announced:
      SEP 01, 2022
      NHTSA ID:
      #10220319

      This diagnostic tip advises the tech not to separate the flexplate from the torque convertor or damage my occur if the engine is started while diagnosing for noise from the engine or transmission. Read More »

    • TSB #PIP4379N

      Date Announced:
      SEP 12, 2018
      NHTSA ID:
      #10145478

      This Preliminary Information communication provides information to the technician about vehicles that have not engagement into drive, delayed, no engagement into reverse, and or a range inhibit. Read More »

    POWER TRAIN:AUTOMATIC TRANSMISSION

    • TSB #030730011

      Date Announced:
      APR 01, 2007
      NHTSA ID:
      #10022259

      DELAYED ENGAGEMENT WITH ALLISON TRANSMISSION, COLD HESITATION, MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATED, DTC'S P0701, P1709, P1711, P1713, P0841, P0843, P0847, P0870, P0872, AND P0875. *KB Read More »

    • TSB #010417001B

      Date Announced:
      MAR 01, 2002
      NHTSA ID:
      #629551

      SUBJECT REGARDING LAUNCH SHUDDER ON ACCELERATION (INSTALL NEW ONE-PIECE PROPELLER SHAFT) *JG Read More »

    • TSB #000730017B

      Date Announced:
      JAN 01, 2002
      NHTSA ID:
      #631802

      SUBJECT REGARDING SERVICE PARTS RESRICTION PROGRAM FOR ALLISON SERIES 1000 AUTOMATIC TRANSMISSION. *SLC Read More »

    POWER TRAIN:AXLE ASSEMBLY

    • TSB #PIP3720D

      Date Announced:
      NOV 26, 2012
      NHTSA ID:
      #10112600

      This Preliminary Information communication provides information to the technician with the axel setup information from American Axle Manufacturing. Read More »

    ELECTRICAL SYSTEM

    • TSB #10-08-45-001H

      Date Announced:
      MAR 28, 2024
      NHTSA ID:
      #10252735

      This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish. Read More »

    • TSB #22-NA-205

      Date Announced:
      OCT 19, 2022
      NHTSA ID:
      #10225615

      This service bulletin provides information on Module Harvesting. Read More »

    • TSB #PIT5485B

      Date Announced:
      APR 27, 2016
      NHTSA ID:
      #10083898

      THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN IF UNABLE TO PLACE AN ONSTAR CALL IN THE IGNITION ON MODE AFTER THE ONSTAR CANADA UPGRADE, TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER ONSTAR GROUP FOR FURTHER ASSISTANCE. Read More »

    • TSB #PIC-5050-A

      Date Announced:
      APR 19, 2016
      NHTSA ID:
      #10078734

      THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON REPAIRING THE CONCERN. A CUSTOMER MAY IDENTIFY A CONCERN OF UNABLE TO REACTIVATE A VEHICLE'S ONSTAR THAT HAS BEEN PREVIOUSLY DISABLED BY ONSTAR. Read More »

    • TSB #PIC-4935-E

      Date Announced:
      APR 19, 2016
      NHTSA ID:
      #10078735

      THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO HELP THE DEALERSHIP TECHNICIANS PERFORM A PARASITIC DRAIN TEST FOR THE ONSTAR MODULE. Read More »

    • TSB #PIC4935E

      Date Announced:
      APR 19, 2016
      NHTSA ID:
      #10083484

      THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO HELP THE DEALERSHIP TECHNICIANS PERFORM A PARASITIC DRAIN TEST FOR THE ONSTAR MODULE. Read More »

    • TSB #PIT5485A

      Date Announced:
      APR 08, 2016
      NHTSA ID:
      #10083900

      THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN, IF UNABLE TO PLACE AN ONSTAR CALL IN THE IGNITION ON MODE AFTER THE ONSTAR CANADA UPGRADE TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER ONSTAR GROUP FOR FURTHER ASSISTANCE. Read More »

    • TSB #15-NA-079

      Date Announced:
      DEC 01, 2015
      NHTSA ID:
      #10190512

      OnStar? Voice Fallback Number Update Some customers may have received a letter from OnStar? stating that "We recently tried to provide a software update to the OnStar? hardware in your vehicle. Read More »

    • TSB #05500

      Date Announced:
      MAY 01, 2015
      NHTSA ID:
      #10250046

      05500  IGNITION DISTRIBUTOR SYSTEM CORROSION  INSPECT / REPLACE Read More »

    • TSB #10-08-45-001E

      Date Announced:
      JAN 23, 2015
      NHTSA ID:
      #10139437

      This informational bulletin updates information on electrical ground repairs using new replacement fasteners with conductive finish. Read More »

    • TSB #140604005

      Date Announced:
      JUL 01, 2014
      NHTSA ID:
      #10246499

      Duramax? Diesel Glow Plugs Difficult to Install Due to Carbon Buildup - New Glow Plug Bore Reamer Available Read More »

    • TSB #PIP5094

      Date Announced:
      FEB 13, 2013
      NHTSA ID:
      #10112857

      This Preliminary Information communication advises the technician that, when testing any circuit for open or resistance, it is imperative that all related terminal pin fit and tension be checked when the test steps require disconnection ... Read More »

    • TSB #PIC3718E

      Date Announced:
      DEC 13, 2012
      NHTSA ID:
      #10112664

      This Preliminary Information communication provides information to the technician about vehicles may have a no power or no connect concern. Technician will find that the OnStar led is red and Diagnostic Trouble Code U1500 is set. Read More »

    • TSB #PIC4935D

      Date Announced:
      NOV 01, 2012
      NHTSA ID:
      #10112528

      This Preliminary Information communication provides information to the technician about vehicles that during battery parasitic drain test, there may be some confusion as to what the normal power consumption reading should be from the ... Read More »

    ELECTRICAL SYSTEM:12V/24V/48V BATTERY

    • TSB #PIC-4935-E

      Date Announced:
      APR 19, 2016
      NHTSA ID:
      #10078735

      THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO HELP THE DEALERSHIP TECHNICIANS PERFORM A PARASITIC DRAIN TEST FOR THE ONSTAR MODULE. Read More »

    • TSB #CSP-10414

      Date Announced:
      JAN 01, 2012
      NHTSA ID:
      #10043504

      GMC/CHEVROLET: SEE DOCUEMTN SEARCH BUTTON FOR OWNER LETTER. AUXILIARY BATTERY FEED MAY CAUSE FUSIBLE LINK TO MELT AND OPEN CIRCUIT TO PREVENT DAMAGE OR FIRE IN WIRING HARNESS, DUE TO ELECTRICAL OVER LOAD. Read More »

    ELECTRICAL SYSTEM:IGNITION

    • TSB #05500

      Date Announced:
      MAY 01, 2015
      NHTSA ID:
      #10250046

      05500  IGNITION DISTRIBUTOR SYSTEM CORROSION  INSPECT / REPLACE Read More »

    ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

    • TSB #PIC3100F

      Date Announced:
      NOV 07, 2017
      NHTSA ID:
      #10125106

      This Preliminary Information communication provides information to the technician about vehicle's odometer appears to be inaccurate relative to a known distance traveled. Read More »

    • TSB #08-08-44-015C

      Date Announced:
      NOV 29, 2012
      NHTSA ID:
      #10138218

      This informational bulletin provides information regarding the inappropriate warranty claims submitted for damaged radios and instrument panel clusters, provides exampls on whats an acceptable for warranty and whats ... Read More »

    ELECTRICAL SYSTEM:SOFTWARE

    • TSB #15-08-73-001A

      Date Announced:
      MAR 21, 2017
      NHTSA ID:
      #10138020

      This informational bulletin explains how to update the older Onstar module software to new software over GSA. Read More »

    EXTERIOR LIGHTING

    • TSB #02-08-42-001J

      Date Announced:
      JAN 12, 2024
      NHTSA ID:
      #10249011

      This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage. Read More »

    • TSB #01-08-42-001O

      Date Announced:
      FEB 15, 2023
      NHTSA ID:
      #10232136

      This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines. Read More »

    VISIBILITY:WINDSHIELD

    • TSB #05-08-48-001C

      Date Announced:
      MAY 16, 2013
      NHTSA ID:
      #10139049

      This informational bulletin provides a revision for 05-08-48-001B to add 2010-2014 model years and update Labor Operation. Read More »

    • TSB #PIT3237F

      Date Announced:
      OCT 12, 2012
      NHTSA ID:
      #10112468

      This Preliminary Information communication provides information to the technician about the percentage of Ultraviolet protection or tint offered by the windshield or side glass. Read More »

    VISIBILITY:GLASS, SIDE/REAR

    • TSB #PIT3237F

      Date Announced:
      OCT 12, 2012
      NHTSA ID:
      #10112468

      This Preliminary Information communication provides information to the technician about the percentage of Ultraviolet protection or tint offered by the windshield or side glass. Read More »

    VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

    • TSB #PIT5099G

      Date Announced:
      SEP 26, 2023
      NHTSA ID:
      #10247780

      This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Read More »

    • TSB #PIT5099F

      Date Announced:
      JUN 13, 2022
      NHTSA ID:
      #10216361

      This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Read More »

    • TSB #030848006J

      Date Announced:
      DEC 11, 2014
      NHTSA ID:
      #10126237

      This informational bulletin provide information for the technicians to repair the rear window defroster contact or tabs. Read More »

    VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW:ELECTRICAL HEATING ELEMENT

    • TSB #PIP5540J

      Date Announced:
      DEC 15, 2022
      NHTSA ID:
      #10230697

      This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. Read More »

    STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS

    • TSB #PI0281D

      Date Announced:
      JAN 01, 2014
      NHTSA ID:
      #10190933

      Underbody Component Corrosion The following information may be helpful when addressing underbody component corrosion with customers. Read More »

    • TSB #PI0281D

      Date Announced:
      JAN 01, 2014
      NHTSA ID:
      #10190934

      Underbody Component Corrosion The following information may be helpful when addressing underbody component corrosion with customers. Read More »

    STRUCTURE:BODY:TAILGATE

    • TSB #PIT3227P

      Date Announced:
      DEC 17, 2018
      NHTSA ID:
      #10154601

      This Preliminary Information communication provides information to the technician about vehicles that may have slack in one of the tailgate cables. Technician should not replace any parts for this concern. Read More »

    WHEELS

    • TSB #17-NA-170

      Date Announced:
      OCT 06, 2023
      NHTSA ID:
      #10244274

      This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement. Read More »

    • TSB #17-NA-170

      Date Announced:
      APR 27, 2023
      NHTSA ID:
      #10235799

      This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement. Read More »

    • TSB #99-08-51-007F

      Date Announced:
      FEB 01, 2014
      NHTSA ID:
      #10190931

      Refinishing Aluminum Wheels This bulletin updates General Motor's position on refinishing aluminum wheels. GM does not endorse any repairs that involve welding, bending, straightening o re-machining. Read More »

    • TSB #99-08-51-007F

      Date Announced:
      FEB 01, 2014
      NHTSA ID:
      #10190932

      Refinishing Aluminum Wheels This bulletin updates General Motor's position on refinishing aluminum wheels. GM does not endorse any repairs that involve welding, bending, straightening o re-machining. Read More »

    SEATS:FRONT ASSEMBLY:HEAD RESTRAINT

    • TSB #SB-10-08-50-003B

      Date Announced:
      NOV 01, 2011
      NHTSA ID:
      #10042986

      GENERAL MOTORS: INFORMATION PROVIDED BY BULLETIN FOR ALL 2012 AND PRIOR GENERAL MOTOR TRUCKS AND PASSENGER VEHICLES REGARDING THE ADJUSTABLE COMFORT AND CUSTOM UPHOLSTERY OF THE DRIVER AND THE PASSENGER HEAD RESTRAINT. Read More »

    COMMUNICATION:MANUFACTURER TELEMATICS

    EQUIPMENT

    • TSB #23-NA-219

      Date Announced:
      DEC 12, 2023
      NHTSA ID:
      #10247552

      This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories. Read More »

    • TSB #PIT3099U

      Date Announced:
      AUG 11, 2021
      NHTSA ID:
      #10201310

      This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits. Technicians should refer to Service Information for information regarding most accessories. Read More »

    • TSB #16NA383

      Date Announced:
      JAN 02, 2020
      NHTSA ID:
      #10171878

      This informational bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier ... Read More »

    • TSB #DOR-K2S2K-10

      Date Announced:
      JUL 26, 2019
      NHTSA ID:
      #10166445

      This SKU is a Pitman Arm. The customer communication requested return of unsold inventory to inspect for the spline size. Read More »

    • TSB #DORM9T7N09

      Date Announced:
      JUL 03, 2019
      NHTSA ID:
      #10165331

      This SKU is a Preformed Fuel Line. The customer communication requested return of unsold inventory to inspect for damage to the braided hose and crimps. Damaged braided hoses and poor crimps can lead to immediate leaking. Read More »

    • TSB #DORU5R2J09

      Date Announced:
      JUN 14, 2019
      NHTSA ID:
      #10165332

      This SKU is an Air Door Actuator. The customer communication requested return of unsold inventory to inspect for incorrect UPC. Incorrect UPC could lead to a discrepency of inventory at the store. Read More »

    • TSB #15-NA-079

      Date Announced:
      DEC 01, 2015
      NHTSA ID:
      #10190512

      OnStar? Voice Fallback Number Update Some customers may have received a letter from OnStar? stating that "We recently tried to provide a software update to the OnStar? hardware in your vehicle. Read More »

    • TSB #14-06-04-005

      Date Announced:
      JUL 16, 2014
      NHTSA ID:
      #10137833

      This information bulletin advises of a new tool used to aid in installing Duramax glow plugs. Read More »

    • TSB #140604005

      Date Announced:
      JUL 01, 2014
      NHTSA ID:
      #10246499

      Duramax? Diesel Glow Plugs Difficult to Install Due to Carbon Buildup - New Glow Plug Bore Reamer Available Read More »

    • TSB #140604005

      Date Announced:
      JUL 01, 2014
      NHTSA ID:
      #10250012

      Duramax? Diesel Glow Plugs Difficult to Install Due to Carbon Buildup - New Glow Plug Bore Reamer Available Read More »

    • TSB #PIC5588B

      Date Announced:
      JUN 16, 2014
      NHTSA ID:
      #10125953

      This Preliminary Information communication provides information to the technician on the programming and activation of the OnStar system. Read More »

    • TSB #PIC5088E

      Date Announced:
      JUN 16, 2014
      NHTSA ID:
      #10125956

      This Preliminary Information communication provides information to the technician about vehicles that may not receiving all channels on the XM band. Read More »

    • TSB #PIT4864F

      Date Announced:
      MAR 01, 2014
      NHTSA ID:
      #10247681

      Information On Requests To Add OnStar Bluetooth Option. Read More »

    • TSB #99-08-51-007F

      Date Announced:
      FEB 01, 2014
      NHTSA ID:
      #10190931

      Refinishing Aluminum Wheels This bulletin updates General Motor's position on refinishing aluminum wheels. GM does not endorse any repairs that involve welding, bending, straightening o re-machining. Read More »

    • TSB #99-08-51-007F

      Date Announced:
      FEB 01, 2014
      NHTSA ID:
      #10190932

      Refinishing Aluminum Wheels This bulletin updates General Motor's position on refinishing aluminum wheels. GM does not endorse any repairs that involve welding, bending, straightening o re-machining. Read More »

    • TSB #08-06-01-006D

      Date Announced:
      MAY 23, 2013
      NHTSA ID:
      #10139066

      This informational bulletin provides information for Engine Squealing Type Noise on Start-up or Vibration Condition. Read More »

    • TSB #05-08-48-001C

      Date Announced:
      MAY 16, 2013
      NHTSA ID:
      #10139049

      This informational bulletin provides a revision for 05-08-48-001B to add 2010-2014 model years and update Labor Operation. Read More »

    EQUIPMENT:ELECTRICAL

    • TSB #PIC5050A

      Date Announced:
      APR 19, 2016
      NHTSA ID:
      #10083489

      THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON REPAIRING THE CONCERN. A CUSTOMER MAY IDENTIFY A CONCERN OF UNABLE TO REACTIVATE A VEHICLE'S ONSTAR THAT HAS BEEN PREVIOUSLY DISABLED BY ONSTAR. Read More »

    • TSB #15-NA-079

      Date Announced:
      DEC 01, 2015
      NHTSA ID:
      #10201115

      OnStar Voice Fallback Number Update Read More »

    • TSB #PIT5399

      Date Announced:
      APR 20, 2015
      NHTSA ID:
      #10114474

      This Preliminary Information communication provides information to the technician about connectivity concerns when connecting an Apple device via USB cord. Read More »

    • TSB #PIC4310J

      Date Announced:
      JUL 30, 2014
      NHTSA ID:
      #10112137

      This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Read More »

    • TSB #PIC5588B

      Date Announced:
      JUN 01, 2014
      NHTSA ID:
      #10246952

      Programming And Activation Of Replacement OnStar Modules. Read More »

    • TSB #PIC5953

      Date Announced:
      JAN 22, 2014
      NHTSA ID:
      #10112013

      This Preliminary Information communication provides information to the technician about vehicles that may have an issue when using Bluetooth voice recognition with an iPhone. Read More »

    • TSB #PIC5588A

      Date Announced:
      OCT 01, 2012
      NHTSA ID:
      #10246951

      Programming And Activation Of Replacement OnStar Modules. Read More »

    EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

    • TSB #16NA260

      Date Announced:
      AUG 26, 2016
      NHTSA ID:
      #10082506

      THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REPROGRAM THE MEDIA DISC PLAYER WITH THE LATEST CALIBRATIONS TO CORRECT A CONDITION OF THE REAR ENTERTAINMENT SYSTEM NOT OPERATING AS INTENDED IN COLDER AMBIENT TEMPERATURE AREAS DUE TO ... Read More »

    • TSB #PIC5088F

      Date Announced:
      APR 21, 2016
      NHTSA ID:
      #10083509

      THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN. THE VEHICLE'S XM RADIO ONLY HAS XM PREVEIW CHANNELS. Read More »

    • TSB #PIT5353

      Date Announced:
      NOV 01, 2014
      NHTSA ID:
      #10252163

      XM Audio Traffic And Travel Link Availability And Operation. Read More »

    • TSB #PIC5959B

      Date Announced:
      JUL 31, 2014
      NHTSA ID:
      #10112144

      This Preliminary Information communication provides information to the technician about vehicle that has no XM audio on certain channels but XM channel info is displayed. Read More »

    • TSB #PIC5088E

      Date Announced:
      JUN 16, 2014
      NHTSA ID:
      #10125956

      This Preliminary Information communication provides information to the technician about vehicles that may not receiving all channels on the XM band. Read More »

    • TSB #PIC5088E

      Date Announced:
      JUN 16, 2014
      NHTSA ID:
      #10126285

      This preliminary bulletin provides procedures on how to reset or refresh the XM radio receiver is the customers states that they only get a few channels. Read More »

    • TSB #08-08-44-015C

      Date Announced:
      NOV 29, 2012
      NHTSA ID:
      #10138218

      This informational bulletin provides information regarding the inappropriate warranty claims submitted for damaged radios and instrument panel clusters, provides exampls on whats an acceptable for warranty and whats ... Read More »

    EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

    • TSB #PIT5485B

      Date Announced:
      APR 27, 2016
      NHTSA ID:
      #10083898

      THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN IF UNABLE TO PLACE AN ONSTAR CALL IN THE IGNITION ON MODE AFTER THE ONSTAR CANADA UPGRADE, TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER ONSTAR GROUP FOR FURTHER ASSISTANCE. Read More »

    • TSB #PIT5389A

      Date Announced:
      APR 19, 2016
      NHTSA ID:
      #10083884

      THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS FOR DIAGNOSING THE CONCERN. THE VEHICLE MAY BE UNABLE TO CONNECT TO ONSTAR USING THE WHITE, BLUE OR RED ONSTAR BUTTONS. Read More »

    • TSB #PIT5485A

      Date Announced:
      APR 08, 2016
      NHTSA ID:
      #10083900

      THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN, IF UNABLE TO PLACE AN ONSTAR CALL IN THE IGNITION ON MODE AFTER THE ONSTAR CANADA UPGRADE TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER ONSTAR GROUP FOR FURTHER ASSISTANCE. Read More »

    • TSB #PIC4310J

      Date Announced:
      JUL 30, 2014
      NHTSA ID:
      #10112137

      This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Read More »

    • TSB #PIC5588B

      Date Announced:
      JUN 16, 2014
      NHTSA ID:
      #10125953

      This Preliminary Information communication provides information to the technician on the programming and activation of the OnStar system. Read More »

    • TSB #08-08-44-015C

      Date Announced:
      NOV 29, 2012
      NHTSA ID:
      #10138218

      This informational bulletin provides information regarding the inappropriate warranty claims submitted for damaged radios and instrument panel clusters, provides exampls on whats an acceptable for warranty and whats ... Read More »

    EQUIPMENT:MECHANICAL

    • TSB #04-06-04-051F

      Date Announced:
      MAR 22, 2022
      NHTSA ID:
      #10209734

      This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive. Read More »

    EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

    • TSB #18-NA-099

      Date Announced:
      JAN 16, 2024
      NHTSA ID:
      #10249590

      This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim. Read More »

    • TSB #PIP5601B

      Date Announced:
      JAN 12, 2024
      NHTSA ID:
      #10249980

      This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Read More »

    • TSB #23-NA-219

      Date Announced:
      DEC 12, 2023
      NHTSA ID:
      #10247552

      This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories. Read More »

    • TSB #10-00-89-006J

      Date Announced:
      SEP 26, 2023
      NHTSA ID:
      #10244201

      This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only). Read More »

    • TSB #PIP5358C

      Date Announced:
      JUL 18, 2023
      NHTSA ID:
      #10240793

      This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Read More »

    • TSB #04-00-89-015Z

      Date Announced:
      APR 19, 2023
      NHTSA ID:
      #10235713

      This bulletin provides information on Warranty Administration a?? Required Operating Procedures - 8 Points (U.S. Only). Read More »

    • TSB #17-NA-073

      Date Announced:
      FEB 21, 2023
      NHTSA ID:
      #10232287

      This warranty administration bulletin provides information regarding the field action courtesy transportation policy. Read More »

    • TSB #10-00-89-006I

      Date Announced:
      OCT 07, 2022
      NHTSA ID:
      #10224820

      This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only). Read More »

    • TSB #22-NA-195

      Date Announced:
      SEP 28, 2022
      NHTSA ID:
      #10222839

      This service bulletin provides information on Handling Requests for Modifications to Permanently Import/Export Vehicles Between the U.S. and Canada. Read More »

    • TSB #100089006G

      Date Announced:
      OCT 16, 2019
      NHTSA ID:
      #10168207

      This informational bulletin provides information for dealers how to submit a product information report (PIR) (Canada Only). Read More »

    • TSB #17-NA-073

      Date Announced:
      MAR 15, 2017
      NHTSA ID:
      #10138060

      This warranty administration bulletin provides policy information with the field action courtesy transportation policy. Read More »

    • TSB #PIT5264B

      Date Announced:
      NOV 01, 2014
      NHTSA ID:
      #10245951

      Canadian Customers Unable To Place Calls And Turn By Turn Inoperative In The United States. Read More »

    • TSB #Recalls

      Date Announced:
      JUN 30, 2014
      NHTSA ID:
      #10248444

      Vehicle Recalls Read More »

    • TSB #PIT5264

      Date Announced:
      MAR 01, 2014
      NHTSA ID:
      #10245950

      Canadian Customers Unable To Place Calls In The United States Read More »

    • TSB #11-00-89-005C

      Date Announced:
      DEC 17, 2012
      NHTSA ID:
      #10138541

      This warranty administration bulletin provides information on the Clarification of Use for Dealer Empowerment Labor Operations and Customer Enthusiasm Read More »

    EQUIPMENT ADAPTIVE/MOBILITY

    • TSB #16NA383

      Date Announced:
      JAN 02, 2020
      NHTSA ID:
      #10171878

      This informational bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier ... Read More »

    • TSB #DORU5R2J09

      Date Announced:
      JUN 14, 2019
      NHTSA ID:
      #10165332

      This SKU is an Air Door Actuator. The customer communication requested return of unsold inventory to inspect for incorrect UPC. Incorrect UPC could lead to a discrepency of inventory at the store. Read More »

    • TSB #PIT3099M

      Date Announced:
      AUG 08, 2014
      NHTSA ID:
      #10112160

      This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats. Technician can check Service Information for some accessories. Read More »

    • TSB #99-08-51-007F

      Date Announced:
      FEB 01, 2014
      NHTSA ID:
      #10190931

      Refinishing Aluminum Wheels This bulletin updates General Motor's position on refinishing aluminum wheels. GM does not endorse any repairs that involve welding, bending, straightening o re-machining. Read More »

    • TSB #99-08-51-007F

      Date Announced:
      FEB 01, 2014
      NHTSA ID:
      #10190932

      Refinishing Aluminum Wheels This bulletin updates General Motor's position on refinishing aluminum wheels. GM does not endorse any repairs that involve welding, bending, straightening o re-machining. Read More »

    • TSB #PI0281D

      Date Announced:
      JAN 01, 2014
      NHTSA ID:
      #10190933

      Underbody Component Corrosion The following information may be helpful when addressing underbody component corrosion with customers. Read More »

    • TSB #PI0281D

      Date Announced:
      JAN 01, 2014
      NHTSA ID:
      #10190934

      Underbody Component Corrosion The following information may be helpful when addressing underbody component corrosion with customers. Read More »

    • TSB #PIT3099J

      Date Announced:
      OCT 18, 2012
      NHTSA ID:
      #10112494

      This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts. Technician can check Service Information for some accessories. Read More »

    • TSB #11-00-89-005B

      Date Announced:
      OCT 10, 2012
      NHTSA ID:
      #10118626

      This warranty administrational bulletin provides information on Clarification of Use - Dealer Empowerment Labor Operations and Customer Enthusiasm Read More »

    EQUIPMENT:APPLIANCE:AIR CONDITIONER

    • TSB #609

      Date Announced:
      SEP 01, 2004
      NHTSA ID:
      #10016212

      A/C LOW PRESSURE SWITCH DIAGNOSIS. *SC Read More »

    UNKNOWN OR OTHER

    • TSB #140604005

      Date Announced:
      JUL 01, 2014
      NHTSA ID:
      #10246499

      Duramax? Diesel Glow Plugs Difficult to Install Due to Carbon Buildup - New Glow Plug Bore Reamer Available Read More »