10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 8 / 0
- Average Mileage:
- 61,746 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The belt needed to fasten in my grandsons carseat in the middle of the back seat did not hold while making a sharp left or right turn. The seat slid over side ways. There is no upper stablizing device to keep the seat from tilting to the right or left. I live in ladylake and sometimes people pull out in front of you and while this happened to me and I had to vear to the right my grandson slid sideways carseat and all, scared my grandbaby.
- Ladylake, FL, USA
While I was driving 35-45 miles per hour the truck turned off on its own so I parked truck on the side of the road. I waited a few minutes and tried to turn vehicle on again, it turned on again and I continued driving 20-30 per hour. Then after being stopped at a red light when it turned green I stepped on the gas and there was a loud sound plus we felt like it had jumped.
- Mission, TX, USA
I have a 2011 GMC Terrain with 59000 miles on it and the catalic convertor is rotting away and I was wondering if there was any other problems or if it will be covered
- Washington, PA, USA
Liftgate not working. Access to the back compartment is compromised as the liftgate does not work either using the wireless keys or pressing on the button to manually open the liftgate. The door continuously latches and makes it nearly impossible to open. I have to trick the timing and attempt to pull (using great force) before the liftgate will latch again. Lots of force has to be used as compressed air makes it very difficult to lift and close the back liftgate. Although GM has had nearly 900,000 vehicles recalls with the same problem, I was told my vehicle does not fall in this recall. Please consider my 2011 GMC Terrain as part of this recall, so I can get it repaired. Thank you!
- Topeka, KS, USA
Exhaust manifold cracked between cylinders 2 and 3 upstream oxygen sensor from hot exhaust gases from the leak passing on the wires and heater element within the oxygen sensor and exhaust manifold top heat shield. Carbon monoxide leaking through floor board
- Norfolk, VA, USA
Was sold a vehicle with multiple mechanical problems with it within the first week of purchase as well as an open recall on this vehicle.
- Sauk City, WI, USA
Since I first purchased the car, it has given nothing but issues, the ac went out while still under warranty, it was fixed so I thought, it broke down again and because I was unable to describe word by word, I was told it would not be covered since it was not the same issue and I no longer had the warranty. A mechanic told me that GMC installed really cheap ac compresors/unit and he has had a lot of customers with same issue. It is a shame that we pay so much money in the purchase of a vehicle and in return we get a piece of junk. I need help.
- Winter Haven, FL, USA
Terrain was recalled for oil consumption and would stall about 500-700 miles after oil change because oil was at least 1 quart low. The dealership fixed it with the oil consumption recall parts and put less than 15 miles after the fix, the Terrain flat out died in an intersection when attempting to go at the green light. I almost got T-boned and rear ended because I was at the end of a green light with a car behind me and I couldn't get it started before the cross traffic's light turned green. Dangerous! I called the dealership and they said to bring it back. I'm just worried because I'm reading about several people with Terrains and equinoxes having this same issue with no end in sight and the dealerships not wanting to fix this serious issue. I checked the oil when I got it off the street but the oil was not low. It has never stalled when it was good on oil....this is a brand new, dangerous problem!
- Oklahoma City, OK, USA
Car completely shuts down and loses all power/activity after starting it up, putting gear into drive, and trying to accelerate. Wheel gets stiff and car stops moving. This first happened within a year of buying the vehicle and has happened a second time mid ownership. During these times, the car just would not start for about 30 mins to an hour. Lately and several times a week now since mid-October, the car will start but completely shut down to the point where the car is shutting down at red lights, stop signs and anywhere I have to stop. It may take 3-5 times to repeat the process of starting the car and putting it back into drive before it drives without shutting down and me making to my destination.
- Wadsworth, IL, USA
Opened remote lift gate it went up very fast then came down on top of my head leaving me with a very bad head ache. Continues to do the same thing was checking to see if there was a recall on this problem
- Bristol, VA, USA
Noticed "check engine" light came on when I turned on the engine. Since, I just bought the car the day before, I thought may be it need an oil change. So, I drove it but it stalled when I get to the stop sign in the parking lot. I turned the engine back on, drove about 15 miles and when I got to the traffic light, I slowed down to make a right (light was green), the car stalled and locked the steering wheel! I am thankful there was no car behind me. I just do not feel safe driving that car.
- Winter Garden, FL, USA
I bought a 2011 black slt Terrain 4/11/11 and has had problems with the noise it makes along with the amount of gas it takes and uses which does not add up to what they are stating when promoting this vehicle. It also is very fragile. You can not lean, fall, or close the doors to hard or it will cave in or dent. I really expected this vehicle to be excellent in and out only to now want to trade it in for a Buick lacrosse or lacern. My Terrain has 5,100 miles on it. I believed I was purchasing a top of the line vehicle with all the bells and whistles and ended up paying for a lemon with no seeds inside.
- Youngstown, OH, USA
- Newport News, VA, USA