2.8
hardly worth mentioning- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 52,447 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
This is NOT a vehicle issue, but an issue of Wiper Blade manufacture. I Purchased Michelin Guardian wiper blades for my 2015 GMC Terrain which has the large PTB arm latching system. The Michelin blades do not latch securely into the arm and can be easily removed by hand without touching the latch release. My concern is the blades may become unsecured by normal usage and fly off the vehicle leaving the driver stranded who knows where. My thought scenario is between rest areas on the Indiana Toll Road between the Ohio state line and Chicago, IL. Imagine a retirement aged senior citizen in such a predicament. I have replaced the Michelin blades with Rain-X which latch securely and will return the Michelin blades. My concern is for the un-aware, un-suspecting driver who may experience the latch failure I have described. FYI, Michelin has not responded to my correspondence to them on this issue.
- Coldwater, MI, USA
On 10/25/2021 at approximately 5:40 AM, I was on my way to work. It was raining and dark at that time so of course I had the wipers on. As I proceeded to get onto the highway, the wipers completely stopped as I exited the on ramp. Immediately I had to maneuver to the shoulder of the highway. Considering I couldn't see that could have easily been an accident since my visibility was 0 as well as being parked on the side of the highway for a prolonged period. My husband came and traded vehicles with me. He eventually got my vehicle off the highway and to a repair shop where they diagnosed the problem: the wiper transmission went out. The vehicle has not been inspected by anyone. There were no warnings that this problem was going to occur
- Portage, IN, USA
I was driving with my elderly mother and granddaughter home from a wedding. We were traveling from Peoria, Illinois to Camden, Ohio. About 50 or 60 miles into the 300 mile trip, the windshield wipers abruptly quit working. It was raining heavily and we we on busy interstate route 74. We had to blindly cut across 2 lanes of traffic to get to the right side of the road! The wiper malfunction was not the fault of a blown fuse. I had to be escorted by a police officer to the nearest exit for obvious safety reasons. We were stranded for hours. The rain did not diminish. I had to drive slowly on the back roads to finally reach my destination 8 hours later. It was a frightening experience. I took it to a trusted mechanic. It was diagnosed as a bad motor and transmission assembly. The cost was $350. Thankfully we were not injured. But I am afraid to travel in the rain anymore.
- Camden, OH, USA
Driving on highway 70mps all of a sudden starts raining, then down, wipers turned on and working no issue All of a sudden they stopped working!! On a Highway, storming and I couldn-??t see at all. I could not see enough to even pull over!!!! I put my hazards on immediately and rear wiper Slowed down to get over 2 lanes to the berm of the road, could not see anything in front of me opened side windows a bit Went under a bridge to try to see where I was i saw that a few miles up the road was exit-??. Crawled along the berm not being able to see until got to the exit-?? pulled in gas station-?? checked fuses all fine Bought rain x to put on the window to get me home Rain had slowed down enough got me home
- North Ridgeville , OH, USA
The wiper motor has stopped working. The wipers do no move when turned on. This is dangerous because it is impossible to drive the car when it is raining if the wipers are not working. Visibility is greatly impaired during a storm if the wipers are not effectively able to disperse the rainwater off of the windshield. I have replaced the wiper motor multiple times and the issue continues to occur.
- Ashburn, VA, USA
Driving on 2 lane country road. It started raining and progressively started raining heavily. I had my wipers first on low then a notch up, then up again. Then on to high with the heavier rain. After a couple of swipes, a pop and my wipers stopped in the farthest upright position. Luckily there wasn't a lot of traffic and I was able to pull over. I was 6 miles from a nearby town so I was able to put my flashers on and drive 20 mph and kept pulling over for traffic to pass me. I have now learned this is a safety issue that was recalled on the 2013 they tried to enforce it from 2010 to 2016 models which was not accepted but they did say it is now a special coverage but I do have to get it into a GMC dealership for them to do that. GMC should allow any dealership or private individual to be able to diagnose this and then still have that reimbursement to that individual for the part and their labo. It's ridiculous that now we have to have it taken to a GMC dealership and stuck in line to get this taken care of.
- Granbury, TX, USA
1. The component that malfunctioned was the wiper transmission and it is available for inspection upon request. 2. A thunderstorm came while driving in the vehicle. The windshield wipers were turned on and by the third rotation the wiper just stopped. It was a heavy rain and there was no visibility. The hazard lights were put on and the vehicle was slowly driven to the side of the street, where it was safe to wait. Other vehicles blew horns and gave quick flashes high beams as the vehicle was driven to the side of the street where it was safe. There the hazard lights were on and the wipers did not work. There could have been an accident because the wipers malfunctioned.
- Hyde Park, MA, USA
During rain storm with wipers going, wiper blades became disconnected from wiper motor resulting in complete failure of windshield wiper function.
- Houston, TX, USA
My wife was driving home at night from school when a thunder shower popped up. She tried her windshield wipers and they did not work. It was a very serious situation as she was driving on rural roads with no place to pull over. It sounds like the wipers become disconnected from the motor somehow as you can hear it running. I have seen on another site that this seems to be a common problem with these vehicles and should be recalled as it happens suddenly and could cause injury.
- New Bern, NC, USA
During heavy storm front windshield wipers stopped working. Windshield wiper motor still functioning as when i moved the wipers to see if the were stuck i can still hear the motor. Busy road speed limit 55 mph 2 lane county road with frequent hills. Turned on emergency flashers and luckily had a passenger to assist guiding me to the first driveway about.5 miles ahead so i could wait for rain to stop.
- Dyersburg , TN, USA
I was driving my car during a rainstorm and the windshield wipers suddenly stopped working. Very dangerous and scary situation.
- Lynn, MA, USA
Was driving home from work on the highway in pouring rain, had wipers on at highest speed. They suddenly stopped working, my driver wiper was hanging over the edge of the left side of the windshield, like it had been forced too far to the left. Needless to say, I couldn't see a thing due to the downpour. Had to pull off the road. Wipers won't work at all. Once the rain stopped, got the car home, changed out the fuse, no luck. Assuming it's the wiper motor. Can't get into shop due to rain every day this week.
- Salem, IN, USA
I'm a single mother and my car have been nothing but trouble when I'm driving my windshield wipers stop working three times I had to fix them my tires always need air so every week I need more air and the tires in the back goes out the fastest why is this happening its not good for my family please help
- Chicago, IL, USA
My wife was driving on the causeway during a rain storm and the left wiper blade stopped working in an up position and the right blade kept working and crossing the stationary left blade. Needless to say visibility on the driver's side was severely impaired.
- Loranger, LA, USA
As I'm driving in snowing conditions and road must from traffic in front of me, the wiper on the driver's side stopped working. I had to stop and get off the road because I couldn't see to drive
- Canal Winchester, OH, USA
While driving on the interstate, the driver's side wiper stopped working during a heavy rainstorm. The passenger side works perfectly. I saw where the 2013 models have a recall for this same issue.
- Middlesboro, KY, USA
Date 12/31/20 7:25am lexington ky I had just left work and was heading home northbound on I-75 toward georgetown exit #125 during a heavy rain. I can not recall using my max wiper interval speed before this incident. I was in the middle of three lanes with a speed around 50mph and my wipers stopped working! I was able to slowly transition lanes to pull over on the side of the interstate. Once the rain subdued some, I was able to evaluate the issue. I could hear the motor operating but the wipers were not moving. I could manually move the wipers freely with ease; therefore moved them down from the middle of the windshield. I was very fortunate that an accident did not occur! extremely terrifying experience.
- Georgetown, KY, USA
While driving down the interstate, it begins to rain, I enable the whipers to assist with clearing the window. This works for a few minutes and then all of sudden whipers quit working while in motion in the rain. This is not good at all. This is a major safety issue causing an impairment to visibility
- Spaulding, IL, USA
Wiper have quit working. It appears to be a linkage issue. Noticed when it started raining as we were driving home. We were fairly close to home and made it home without incident. It appears that this is known issue with the Terrain
- Hot Springs, AR, USA
- Houston, TX, USA