2.8

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
52,447 miles

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« Read the previous 20 complaints

problem #21

Mar 302019

Terrain

  • 100,000 miles
The car was traveling approximately 70mph on I-77N in Ohio during heavy rain. Without any warning, the wiper blades stopped working at all and got stuck in a hyper-extended "up" position. This caused immediate "blindness" to the road. Fortunately the vehicle was able to be driven slowly to the shoulder, where I got out and inspected the wipers. I could push them manually, but there was no motorized control whatsoever. Upon getting a tow home because there was no way to safely drive in the heavy rain with no wipers (an ordeal that took upwards of four hours), I found that the chintzy plastic wiper arm linkage bushings had worn out and come off of the bearing. This seems to be a common issue and has been reported before. The bushing that literally dictates whether you will see or not while driving in rain is made of a cheap plastic that broke after four years of use. Four years. We were traveling at 70mph in pouring rain on a busy highway. We lost all visibility in an instant. We could have died. This needs to be addressed.

- Akron, OH, USA

problem #20

Mar 042019

Terrain

  • 61,000 miles
The plastic bushings used in the wiper linkage assembly are poor quality and regular use weakens them or they become corroded. The bushing connecting the wiper transmission to the rest of linkage assembly detached from itself while I was driving during a snow storm causing my windshield wipers to stop working completely, leaving me with no visibility. The car had to stay parked where it was until the weather cleared.

- Brockton, MA, USA

problem #19

Feb 192019

Terrain

  • 75,000 miles
On 02/19/19, while traveling on the pa turnpike, I turned my winshield wipers on, only to have them come up 3/4 of the way on my windhield and stop. Subsequently, my wipers became inoperable. Thankfully, there was only a slight rain, and not continuous rain or snow falling at the time, or this could have resulted in a serious crash. I had the wiper assembly replaced same date, $259.678, for labor and parts at a GM dealership. I was told this was not a recall at this time and was not covered. My 2015 GMC Terrain had approx. 75,000 miles on at the time of this incident. This incident resulted from corrosion to the wiper assembly, involving corrosion to a transmission ball joint, which is GM recall on previous model years, and is also a current GM recall in Canada only for this year, however, us models are not. The ball joint separated due to corrosion and causes complete failure to the windshield wiper system. GM is dragging their feet on making this a us safety recall as Canada has it for the 2010-2017 years.

- Everett, PA, USA

problem #18

Feb 132019

Terrain

  • 102,000 miles
For the fourth time my wipers have stopped working. I have had to pull over on the highway in a rainstorm. The arm bar has popped off multiple times. The joints that clip into the wipers have been replaced and I have had this issue every 3 months for the past year. It is a safety issue.

- Contoocook, NH, USA

problem #17

Jan 242019

Terrain

  • 48,000 miles
Driving on the highway very early in the morning, sleeting. Turned the wipers on, they went up and stopped right in the middle of the window. I had to get off the highway and was able to push the wipers down to obtain visibility

- Franklin Park, IL, USA

problem #16

Jan 042019

Terrain

  • 43,000 miles
We have a 2015 GMC Terrain that has 43000 miles on it and got it in may of 2018. On Friday January 4th my wife was driving our Terrain on interstate 485 in charlotte at morning rush hour headed to work. She was in the left lane on the high traveling about 65 mph in a steady downpour with vehicles beside her. At that time she had the windshield wipers going when all the sudden with out warning they froze in position and stopped working. She was unable to wipe the windshield making it almost possible to see. Luckily she did not have any cars behind her and she was able to slow down enough and turn on the 4 ways and ride the shoulder of the highway to come to a stop. She then called me and told me what happened while talking to me the rain subsided enough that she was able to get to the right lane and off to the exit about 2 miles up. She got off there and was able to get to work. It stopped raining that day and was clear and I researched on wht may have happened or any recalls. I came across stories of the wiper blade failure in the 2013 GMC Terrain 2014 and 2015 all having the same issue. GMC has recalled the issue on the 2013 in the United States and the 2015 model in Canada but not the usa. I scheduled an appointment with our GMC dealership that Monday and scheduled an appointment on that Tuesday morning. We dropped it off and they said they would have to run a prognostic test even though I told them what was wrong and what I was almost positive was wrong. Later that day the technician called and confirmed that the wiper transmission broke at the end of the shaft and that they had to replace the wiper transmission assembly. From reading about the recall and the same complaints with the 2015 Terrain I believed this is a recall issue and needs to be extended to the 2015 vehicles as well.

- Kings Mountain, NC, USA

problem #15

Dec 312018

Terrain 4-cyl

  • 64,730 miles
2015 GMC Terrain windshield wipers became inoperative on December 31, 2018 while driving on a city street during heavy rain. Wipers were set on regular speed when they failed. Upon inspection the wiper arms feel totally disconnected from the wiper motor.

- Tallmadge, OH, USA

problem #14

Dec 012018

Terrain

  • 72,913 miles
Windshield wipers stopped working in rain storm while traveling in parking lot.

- Middletown, DE, USA

problem #13

Nov 242018

Terrain

  • 57,000 miles
Wipers stopped working while driving approximately 55 mph on highway in a rain storm. Apparently it was an issue with the transmission within the wiper system.

- Manassas, VA, USA

problem #12

Nov 242018

Terrain

  • miles
Wiper system failed/seized while driving in rain on 11/24/18. Apparently a problem with transmission in wiper system. Mileage approximately 57,000.

- Manassas, VA, USA

problem #11

Nov 152018

Terrain

  • 51,000 miles
The contact owns a 2015 GMC Terrain. While driving approximately 40 mph, the windshield wipers seized without warning. The dealer was not notified. The manufacturer was made ware of the failure and stated that there was no recall. The vehicle was not diagnosed or repaired. The failure mileage was approximately 51,000.

- Cresson, PA, USA

problem #10

Nov 152018

Terrain

  • 50,100 miles
My wife was driving home from work her windshield wipers quit working. It was during a bad snowstorm at the time. I understand this is an ongoing problem with this model. I understand there is a recall in Canada for this problem but not in usa. I believe this is a serious safety issue and something should be done.

- Cresson, PA, USA

problem #9

Sep 262018

Terrain

  • 66,000 miles
While driving on the highway during rain, the windshield wipers stopped moving and became stuck at the twelve O'clock position. I was unable to see in front of me. Upon inspection, the plastic linkage/bushing in the wiper assembly had broken.

- Philadelphia, PA, USA

problem #8

Oct 302018

Terrain

  • 55,000 miles
Wiper transmission arm fail out of bushing causing wipers not to work. I bought part and replace it myself. Would love to be reimbursed. I called dealership and they said there was recall on 2013 and not 2015.

- Clio, MI, USA

problem #7

Jun 242018

Terrain

  • 90,000 miles
While driving in a sudden rainstorm in Iowa in June the wipers on my 2015 GMC Terrain completely stopped working almost causing us to crash. This seems to be a common problem with the bushings going out on the wiper assembly and there is even a recall in Canada. Why not the us! a couple of mechanics have advised me that it is probably because it hasn't caused a proven fatality in the us, well, we were just about to drive around a 90 degree turn at around 50 mph with a sudden drop off that goes about 50 feet down next to the road. The only reason we didn't wreck is because I have driven on the same road my entire life (since 14) for about 26 years. Anyone unfamiliar with the road would have probably dropped off the edge or hit oncoming traffic. I have attempted to have this fixed by mechanics 3X since, I think it is hopefully finally repaired. Both mechanics advised the engineers really messed up and they have seen lots of these from 2010 gmcs/Chevy and newer. GM needs to take a nice long look at the number of complaints for these and do for the us what they have done in Canada. My vehicle was made in Canada according the sticker on the door, and I'm very disappointed if I lived there this would be recalled. This issue greatly impairs ones ability to see while driving and people could lose lives over this. I wonder how many accidents have happened due to this issue and the person did not live to tell you their story.

- Saint Charles, IA, USA

problem #6

Aug 262018

Terrain

  • 64,000 miles
The contact owns a 2015 GMC Terrain. While driving 55 mph, the windshield wipers seized without warning. The vehicle was not taken to a dealer to be diagnosed or repaired. The manufacturer was not notified of the failure. The VIN was unknown. The failure mileage was approximately 64,000.

- Howell, NJ, USA

problem #5

Apr 142018

Terrain

  • 59,000 miles
A bushing broke on the wiper transmission when I needed it the most since it was going to be rainy for a few days. I have seen the 2013 Terrains for the same issue. Apparently GM did not get it right since it happened on my 2015. Should you need more specific details with my experience at the dealer as well as GM directly, please let me know.

- Mantua, OH, USA

problem #4

Apr 142018

Terrain

  • 59,000 miles
I was driving yesterday in the rain when the wipers would not work. I could hear the motor, but the blades were not moving. I turned around and thankfully I was not far from home to get another vehicle to drive. The wiper arm linkage bushing broke. It is a plastic part. I cannot believe a plastic part is what is holding the linkage together. This is definitely a poor assembly on the part of GM and safety hazard since there is no warning of failure. With today being a Sunday I unable to locate repair shops in the area. To make matters worse, its going to rain all day.

- Mantua, OH, USA

problem #3

Jul 082017

Terrain

  • 44,000 miles
During a snow storm in March my windshield wipers just stopped working while driving! luckily, I was able to return home safely since I was just around the corner. I went to union park and got the issue fixed for $110. I had to pay for it since union park told me I had 38,000 miles on my lease and the warranty runs out at 36,000. Then during a rain storm in late June my wipers stopped working again on the blue route. I pulled over until it stopped raining and made it home safely. I then took the car to sears automotive where they told me they could not touch it because this part was recalled by GMC. The subject of the alldata repair site states '#15789- windshield wiper motor failure (Oct 26, 2015)' in August of 2016 GMC recalled 368,000 GMC Terrain and Chevy equinox sold in 2013 due to faulty windshield wipers. The defect in the 2013 models were not discovered until late 2015, and I bought my car brand new in April of 2015, leading me to suggest the same issue happened in my model. The alldata repair report given to me by sears auto stats that a similar recall was made on Oct 26 of 2015. I took this information to union park service center and the assistant service director james askren refused to look at the data report from sears and stated that the car was not under warranty. When I told him to just charge me and we will have the courts decide who is liable for the repair costs he refused to fix the car, leaving me with a car that has no windshield wipers until his called me on Monday. No other repair center will look at my car since it is under warranty, and GMC won't touch my car because I threatened legal action. I am forced to rent a car to get to and from work while GMC refuses to fix my car.

- Wilmington, DE, USA

problem #2

Jul 282015

Terrain

  • 350 miles
If we use any climate control setting before using the defroster, then try to use the defroster, it will only blow cool air. If we change the setting to vent, heat or A/C, warm air will blow, but switch it back to defrost and only cool air blows from it. We could not clear the windshield of fog in a warm rain without turning the defroster all the way to hot (95 degrees). As this was in the middle of summer, it was unbearably hot in the car trying to drive. Took the car to 2 service departments multiple times, no code shows, so no fix for this. We are sent back home with car as it is. The problem was noticed just after buying the car in July 2015, and continues today.

- Portage, IN, USA

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