Upon traveling west on M50 in Monroe county the vehicles windshield wipers stopped working during a heavy storm. My visibility was gone. I had to veer off onto the shoulder of the road. I was unable to see out of my windshield during the windshield wiper failure. I got out of the vehicle and smoke was coming near the windshield wiper arms at the cowl vents. My windshield wipers were completely off as if the wiper transmission arm had broke. The windshield wiper motor was dead and the ball joint for the transmission had fallen off. This is a major safety concern. HIGH RISK of a head on collision and/or accident involving a pedestrian, structure and environment off road.

- Dundee, MI, USA

When I purchased the vehicle (2/2021), wipers were one thing indicated that was fixed, since then, they have gone out 3 more times, the first time (3/2021) the motor was replaced, the second time (10/2021) the wiper transmission was replaced, now they are not working again (2/2022), and I'm at a loss on what to do.

- Louisville, KY, USA

Windshield wiper broke.

- Balch Springs, TX, USA

While driving in heavy rain and traffic the front wipers quit working. Lives were put at risk by being unable see because of the heavy rain. This just happen about 5 hours ago and I have not had time to look at the problem. I almost had a panic attack !!!!!!!!!!!This is not fun, this is dangerous !!!!!!!!!!!

- Finchville, KY, USA

Wipers stop working during a storm. You can hear the motor but the blades do not move.?

- Pass Christian , MS, USA

This is the second time in 3 months that my windshield wipers have completely stopped working while driving in a torrential downpour. I am not sure why the 2016 Terrains have not been recalled in the us, only in Canada! this is absolutely absurd! what is it going to take, someone senselessly dying in order for GMC to repair/replace their defective parts or for the NHTSA to mandate a recall"????"

- Louisville, KY, USA

On January 25, 2021, my 16-year-old daughter was driving my Terrain down the main road in our town, it was dark and it was starting to rain. She turned on the windshield wipers and after making one pass they stopped in the upright position. This scared her to death, she was able to pull over and call me and wait till the rain stopped but had either one of us been driving on the highway at 70mph this could have ended differently. This is very dangerous and needs to be addressed.

- Minden, LA, USA

Update: Plastic wiper joints replaced 3 times, quit after 3 days. Complete wiper assembly replaced, quit again. The assembly was the "new" version, completely different than original, still stopped mid use. GMC needs to recall this part immediately.

- Lancaster, KY, USA

Windshield wipers stopped working. I can hear the motor working but the arms dod not move.

- Westwood, NJ, USA

While traveling home from out of town during a downpour, the wipers just stopped. After waiting out the storm, my husband was able to locate the wiper assembly and found that the arm(held on by a small, plastic piece) had popped off on one side. He was able to reattach it, and it was fine for a few days until again, while traveling during a rainstorm, they stopped again. I was driving both times and at a high rate of speed. I was unable to see anything in front of me and had to stop in traffic(we were on a country road with no shoulder). We were told by a local dealer that the parts should be replaced, but that the assembly hadn't changed and it would keep happening. We also found numerous complaints online.

- Lancaster, KY, USA

I was driving down the highway (with my children) during a torrential downpour, when my wipers suddenly stopped working. I had extreme difficulty seeing to be able to maneuver my car to a safe place without wrecking. It was very scary for all of us.(not to mention tornado sirens going off at this time.) since then I have replaced the fuse and the relay and they still do not work, so I think it may be the motor. This car isn't old enough to have problems like this. This with the other problems I have had since purchasing the Terrain make me wish I would not have bought it. Now we are stuck not being able to drive it when it rains until I can save up the money to fix it. Thanks a lot GM.

- Tulsa, OK, USA

2016 GMC Terrain. Consumer writes in regards to defective link ball socket in wiper transmission. The consumer requested to have the vehicle assessed for the known failure without being charged a diagnostic fee.

- Westbury, NY, USA

While driving in a heavy snow storm the wiper blades stopped working after about an hour of use. They stopped entirely, no movement at all.

- Columbus, OH, USA

The wipers stopped working during severe inclement weather; almost causing a wreck due to the inability to see through the windshield. The vehicle was in motion on a highway.

- Athens, GA, USA

The ball joints in the windshield wiper module corroded over time and fell out of the socket. This caused both of the wipers to stop operating while use in rain conditions. The windshield wipers continue to be inoperable.

- East Greenbush, NY, USA

Vehicle windshield fluid pump stopped working at about 49K miles. The wipers still worked, but when triggering the fully-filled windshield fluid, nothing sprayed onto windshield and could not hear the motor kicking on. This would happen when the car was in both stationary and in motion. There was evidence of a possible leak where the motor is located. Open investigation under NHTSA action number: EA19005.

- Chittenango, NY, USA

While driving windshield suddenly fogs up with or without defrost/defog on. When it's dark out its very dangerous! tried every combination to resolve issue with no luck. Seems the air conditioner is blowing cold air on the windshield even with the temperature turned up. Twice ran off road onto shoulder because of this issue! luckily didn't hit anything or anyone!... it happens every morning on my way to work. It's been happening since I bought the vehicle.

- Jensen Beach, FL, USA

The contact owns a 2016 GMC Terrain. While driving approximately 30 mph in inclement weather, the windshield wipers became inoperable. The vehicle was taken to an independent mechanic who diagnosed that the windshield wiper motor failed and needed to be replaced. The repair was still pending. Serra Buick GMC Cadillac (located at 12300 30 mile rd, Washington, mi 48095, (586) 331-2540) and the manufacturer were contacted via phone. The approximate failure mileage was 89,000.

- Allenton, MI, USA

On Thursday, 18 July 2019, I was driving my 2016 GMC Terrain along Pennsylvania state route 420 in springfield township, Delaware county. Road surface conditions were very wet with pooling of water. It was raining heavily and forward visibility was down to about 75 feet. One second the front windshield wipers were working and the next second, both ceased to function in mid-wipe position at full speed. I was able to get the vehicle off the roadway and into a bank parking lot. I did notice that, even though the wipers were not working, it sounded as if the wiper motor was still running. That noise stopped as well after about a minute. I checked the fuse and it appeared to be ok but I did replace it yet the wipers still would not activate.

- Brookhaven, PA, USA

The contact owns a 2016 GMC Terrain. While driving 55 mph in the rain, the front wiper blades failed to stay on the windshield. The contact was able to stop safely to the side of the road and replace the wiper blades. The contact salso stated that she heard an abnormal noise and the windshield wipers failed to function. The contact waited until the rain settled to safely drive home. The contact called ross downing Buick GMC (located at 1301 S morrison blvd, hammond, la 70403, (985) 269-0701) and notified them of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified. The failure mileage was 58,000. The VIN was invalid.

- Summit, MS, USA