10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 9,446 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Their is a start/stop feature in this model where the car automatically shuts off when the vehicle starts. I'm told it's for fuel efficiency. One day I stopped at a stop sign which happened to be on a small hill. The car stopped and began rolling backwards. It scared me and I thought I would hit the car behind me. I immediately took my foot off the brake to make the car re-start, then immediately stepped on the brake. I don't think we should sacrifice safety over fuel. If only there was an option to disable this function. I was scared for the people who were behind me. Scary situation to be in!
- Bryant, AR, USA
There is no way to deactivate the auto / stop feature; I consider each user should have the option to activate or deactivate this option.
- Carteret, NJ, USA
Purchased a brand new GMC Terrain. 12 days and 460 miles later the service engine soon light came on. Took it to dealership for a P050F. This is code for a leak in the booster. They did not repair anything, just checked for leak and reset engine light. As I read more, the problem affects the brakes ability to function properly increasing danger to driver. There is also defective stop/idle on the engine that no longer works. I was just driving down the road in town when it popped on. GM and young's have refused to refund this defective vehicle.
- Corunna, MI, USA
Driving over a bridge over water, a loud explosion happened.at first I did not know what it was, until I heard wind blowing from the moon roof area.the glass on the roof exploded and sent glass down ward.luckily I had the moon roof shade closed or the glass would have came down on me.I nearly lost control. The weather was dry with a overcast sky. The traffic was very light.it was not possible for any foreign matter to hit the glass.I ammediately drove the vehicle to the GMC, where I purchased it.( dixie Buick GMC).my vehicle only has 2040 miles on it.this was a Saturday and the service dept. Was closed. Spoke to the sales manager, who said he never seen anything like this before. He gave me a loaner car to use. The service dept. Called on Monday, and stated that the was no defect, and I or my insurance co, would have to pay. I called GMC customer support and they stated that they would do what the service dept. Said.so they will not cover it.finally today I called my insurance co. And looks like they also will not cover it.I'am still waiting for a final decision from state farm ins.my vehicle was traveling South on interstate 75 in South West Florida in ft. Myers.
- Bonita Springs, FL, USA
- Boynton Beach, FL, USA