10.0

really awful
Crashes / Fires:
0 / 2
Injuries / Deaths:
0 / 0
Average Mileage:
17,760 miles

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« Read the previous 20 complaints

problem #3

May 312019

Terrain 4-cyl

  • 11,000 miles
I purchased a 2019 GMC Terrain VIN: [xxx] on Jan 17, 2019 at rizza Buick GMC 8415 w. 159th street, tinley park il, 60487, on January 17, 2019. This was my first brand new car and I was excited. I traded in a 2014 GMC Terrain in the process, knowing I would be upside down on the loan. I had the first service done on April 23, 2019 at said dealership. At that visit I explained that I was hearing a noise on the passenger side vent even when the HVAC was not running. I was told nothing was detected and my vehicle was fine on May 24, 2019, I drove my vehicle to memphis Tennessee with my family for memorial day. On May 25, 2019 the check engine light came on, I was losing power to the engine. That same night customer service towed my vehicle to sunrise Chevrolet Buick GMC, 1800 covington pike memphis, Tennessee 38128, a nearby GMC dealership and set up a rental car in the area for me to drive. Because it was the holiday, enterprise was closed, and I had no vehicle to drive for two days. This was an inconvenience to me and my family, I had to alter my trip plans that were made back in February 2019. On May 27, 2019 I was told by [xxx] the technician at sunrise Chevrolet that air box tube was loose and not properly installed and could have been done during my service I had done April 23rd. I was assured everything was okay and I was good to go. On May 31, while traveling back home the check engine light came on again. Same message on the dash and it was raining at 3am. I was close to home and was able to make it to the dealership that I purchased it from. My vehicle has been in service since May 31, 2019 and I am just finding out that I have a part that is on national back order. I am not satisfied with my experience an I am reaching out to you to resolve this matter. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- University Park, IL, USA

problem #2

Apr 202019

Terrain

  • 2,500 miles
I have a 2019 GMC terrian with 2500 miles. I was driving it and the car flashed low fuel, check transmission and check engine warning and shut down while I was as a highway speed. I was fortunately ok, however it stranded me at a spot with merging traffic, no shoulder and no power to get the vehicle out of there. The vehicle was able to start up shortly, then I had to deal with getting going again in this precarious spot.

- Victoria, MN, USA

problem #1

Nov 072018

Terrain

  • miles
Need the option to disable the auto start feature.

- Riverview, FL, USA