10.0
really awful- Crashes / Fires:
- 3 / 0
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 4,418 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Unknown...acts as if its a smart car that's not really a smart car
- Cottage Grove, OR, USA
Brakes hard to press. Almost cause an accident on interstate. Was able to contain vehicle. Took to autozone to assessed and it said Powertrain System. Brake Booster Senor Circuit.
- Houma, LA, USA
The contact owns a 2020 GMC Terrain. The contact stated while driving at various speeds, the vehicle lost brake functionality while depressing the brake pedal. The contact stated no warning light was illuminated. The vehicle was towed to a local dealer where it was diagnosed with needing the vacuum pump replaced. The vehicle was repaired however, the failure persisted. The manufacturer was not informed of the failure. The failure mileage was approximately 40,000. The VIN was unavailable.
- Kenilworth, NJ, USA
Service brake assist message came across screen after I was unable to push down brake pedal.
- Beloit, WI, USA
When reversing out of a parking spot, brakes failed causing accident. Multiple attempts to depress brake pedal with no braking. Hit a parked car. After shutting car off and attempting to move vehicle brakes did engage and respond correctly. Rear damage to Terrain occurred requiring towing.
- Aurora, CO, USA
Every week it's something different. In motion... no Cruze control. No audio. Don't drive over 50mph brake problem. Parking brake engages randomly and without user engagement. No AWD. No stability traction. This happens so frequently the dash indicators have been reduced to 'idiot lights'. at what point do I become concerned" things appear to resolve when the engine is turned off and back on, sometimes....I compare it to other glitchy technology. However I potentially could be at an 80mph crazing speed when I decide to ignore the idiot lights...what happens when a real problem presents and I ignore the dash indicators do to frequent glitches" I'm so disappointed. My 2 previous Terrains were 10 times the vehicle the 2020 model year.
- Rochester, MN, USA
- Slidell, LA, USA