Customer Satisfaction Program. On some vehicles with LPO AAK (Premium All-Weather Floor Liners), the purchased rear floor liner was not included in the vehicle. Dealers are to ask the customer if they want the rear all-weather floor liner installed in the rear seat location, taking the place of any existing mats, or placed in the rear cargo compartment for future use. If the rear all-weather floor liner takes the place of any existing mats, the existing mats will be placed in the rear cargo compartment.