10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
7 / 0
Average Mileage:
78,705 miles

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« Read the previous 20 complaints

problem #13

Feb 032014

Yukon 8-cyl

  • 65,000 miles
Two stress fractures occurred in dashboard. One above the instrument panel and one adjacent to passenger airbag. Crack above passenger airbag could interfere and puncture airbag during crash operation. Crack above instrument panel is quite large and could catastrophically fail during a crash.

- Loveland, OH, USA

problem #12

Sep 012013

Yukon 8-cyl

  • 125,000 miles
I noticed cracks opening near the front passenger airbag area and on the top of speedometer cluster. Contacted the GM and I was told a series of excuses such as: "your warranty is over", "you bought the car used ( I bought it from a GM dealer under the pre-owned warranty)", or "maybe you used products that crack the plastic!" after a brief research I found out tens of thousands of complaints about GM made vehicles with the same problem. The crack open at the same exact spots, down to the millimeter, and it happen in the brand new cars as well as the older ones. It is clear that this is a manufacturer defective item, and result of a wrong design. GM does not replace the part unless we pay for it. They are not concerned that parts could fly into the cabin as a result of the air bag deployments and refuse to address the issue. Our cars loose also their value with a defective/broken dash board. The funniest excuse by GM was: "oh, the dash parts are made in Mexico! you know how the mexicans are!"

- Sherman Oaks, CA, USA

problem #11

Apr 052013

Yukon 8-cyl

  • 60,000 miles
In April of 2013 I took my GMC into dealership because of the crack that started above my instrument panel and was traveling toward my airbag. The dealer said they were aware of the issue and that GM had repaired some but was no longer doing so. He also said that if they replaced the dash with a new one, it would do the same thing. The crack has continued to travel and now my airbag panel is raised on the dash. I contacted GM and they offered to split the cost of the repair at $400-$500 with no warranty on the repair. They agreed that it is a safety issue. My interior door latches also began peeling which left sharp edges of plastic (?)-my daughter sliced her finger opening the passenger side door from the inside. GM at first refused to replace them in April of 2013 but as of today, offered to replace them at no cost to me.

- Glendale , AZ, USA

problem #10

Feb 092011

Yukon

  • 47,000 miles
The contact owns a 2007 GMC Yukon. The contact stated that the driver and passenger's side dashboard exhibited several cracks near the air bags. The vehicle was taken to the dealer where it was advised that the entire dashboard needed to be replaced. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 47,000 and the current mileage was 67,000.

- Corinth, MS, USA

problem #9

Feb 052013

Yukon 8-cyl

  • 119,000 miles
The contact owns a 2007 GMC Yukon. The contact stated that the dashboard was cracked. The vehicle was taken to the dealer where the failure was confirmed. The vehicle was not repaired. The manufacturer was contacted about the failure. The failure mileage was 119,000. Updated 03/18/14

- Winchester, TN, USA

problem #8

Jan 292014

Yukon 8-cyl

  • 62,000 miles
Traveling approximately 60 mph on a partly sunny day, approximately 27 degrees outside with my heater on, my sunroof spontaneously shattered with a sound similar to a gunshot. At that point, the glass did not fall but was cracked into thousands of pieces. Later as I drove the glass began to fall apart. I was not following any vehicle and was not driving under a bridge or around any trees so there was nothing that could have struck my sunroof. The roadway was smooth and my sunroof has never sustained any damage in the past.

- Pascagoula, MS, USA

problem #7

Jul 122013

Yukon

  • 50,000 miles
The contact owns a 2007 GMC Yukon. The contact stated that the automatic liftgate was opened and then abruptly released, striking the contact abruptly on the head. The contact sustained a concussion from the force of the impact. The contact stated that the rear liftgate had only been opened three times since purchasing the vehicle and it was found that one of the support struts had detached from the liftgate. The vehicle was not repaired. The manufacturer was not notified of the defect. The approximate failure mileage was 50,000.

- Pittsburgh, PA, USA

problem #6

Feb 152012

Yukon

  • 60,000 miles
The contact owns a 2007 GMC Yukon. The contact stated that the driver's side dashboard exhibited several cracks near the speedometer gauge. The vehicle was not repaired. The manufacturer was not notified of the problem. The approximate failure mileage was 60,000. The VIN was unavailable.

- Farmersville, CA, USA

problem #5

Sep 092011

Yukon 8-cyl

  • 40,000 miles
The contact owns a 2007 GMC Yukon. The contact stated that the chrome coating on the front and rear driver and passenger's side door handles were peeling. As a result, the contact and four additional passengers sustained lacerations to the hands while attempting to open the doors. The vehicle was taken to the dealer for diagnosis. The technicians stated that the door handles would have to be replaced. The manufacturer was made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 40,000.

- Myrtle Beach, SC, USA

problem #4

May 012013

Yukon 8-cyl

  • 88,000 miles
Rear hatch/lift gate has no manual handle to open. When unlocking power locks rear hatch will not open, there is no way to open lift gate from inside or outside of vehicle. If an accident would happen there would be no way out of rear of vehicle. Rear hatch will not open at all, it is all electronic and will not open. This is a common problem for all GM SUV's. have contacted GMC and they don't seem to about issue.

- Mansfield , MA, USA

problem #3

Jun 012011

Yukon

  • 90,000 miles
The contact owns a 2007 GMC Yukon. The contact stated that there was a crack in the dashboard. The vehicle was taken to the dealer. The dealer confirmed that there was a crack in the dashboard. The manufacturer was notified. The vehicle was not repaired. The failure mileage was 90,000 and the current mileage was 114,000.

- Miramar, FL, USA

problem #2

Feb 212011

Yukon 4WD 8-cyl

  • 45,000 miles
There is a significant crack in the dash connecting the air bag component to the body. The first crack was found back in February and now there are 2 more cracks - one more on the air bag connection and one above the cluster dome. My fear is that if the airbag is to deploy, the sharp edges resulting from the defective dash would result in significant injury even if it is a minor crash. I believe this is a huge safety issue.

- Ewa Beach, HI, USA

problem #1

Aug 012010

Yukon 8-cyl

  • 82,000 miles
Sharp cracks appearing in dash next to passenger air bag and left rear top of the instrument panel.

- Providence Village, TX, USA