10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 44,414 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
My Yukon's dash is cracked in several places, some extending 14 inches interfering with the passenger airbag. This is a safety concern for myself and my family. The second large crack is located above and behind the steering wheel on the dashboard as well. Nothing was dropped or anyway I or my family cracked it. After researching, this is a common issue with my make model and year. I believe GM should own this defect and protect its loyal drivers and consumers, rather than wait and see if an airbag doesn't deploy properly, god forbid, risking the lives of innocents. I served my country in iraq because I chose to, GM can choose to defend its consumers as well. Even a discount on repair or replacement would be appreciated as I know people just expect everything to be given to them. Thank you for your consideration
- Chandler, AZ, USA
Takata recall. The contact owns a 2011 GMC Yukon. While driving and coming to a stop, the engine revved as if the vehicle accelerated. There was no warning indicator illuminated. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The vehicle was not repaired. The contact received notification of NHTSA campaign number: 16V381000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called southtowne Chevrolet Buick GMC (located at 695 bullsboro dr, newnan, ga 30265, (678) 826-4777) and was informed that the part was not available. The manufacturer was contacted. The approximate failure mileage was 158,000. VIN tool confirms parts not available.
- Riverdale, GA, USA
The dash has cracked all away the cross of the pad and now has cracked producing jagged plastic shards around the airbag compartment
- San Antonio, TX, USA
The contact owns a 2011 GMC Yukon. The contact received notification of NHTSA campaign number: 16V380000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. American motors of jackson (2282 N highland ave, jackson, tn 38305, (731) 238-4200) was contacted and confirmed that the parts were not available for the recall. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
- Jackson, TN, USA
Takata recall. The contact owns a 2011 GMC Yukon. The contact received notification of NHTSA campaign number: 16V381000 (air bags). Beck and masten Buick GMC North (11300 dm 1960 w, houston, tx 77065, 281-469-5222) was contacted and confirmed that parts were not available for the recall remedy. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts not available.
- Cypress, TX, USA
The contact owns a 2011 GMC Yukon. The contact received notification of NHTSA campaign number: 16V381000 (air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called finnegan Chevrolet Buick GMC (26529 southwest fwy, rosenberg, tx 77471, (281) 342-4200) and was informed that the part was not available. The vehicle was not repaired. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Sugar Land, TX, USA
The dashboard has cracked in several places that appear to be in danger of projecting shards of hard plastic when the airbags deploy. These cracks began on their own and not as a result of abuse or accident.
- Fayetteville, AR, USA
Takata recall. I am unable to get the airbag replaced due to a lack of replacement units. I called today and the dealer(days Chevrolet) does not have replacement units. My original notice from GMC is dated July 2016. I discussed the issue with GMC in January 2017 and they said no parts were available. I have called three other times in the period of time up to now. No parts. Why is there not a plan to address this serious safety issue? it is now two years from the first notice.
- Cartersville, GA, USA
Takata recall, manufacture refuses to remedy the recall even the parts are available in the dealership ( as indicated by the part department of the dealership)
- South Pasadena, CA, USA
Takata recall. The contact owns a 2011 GMC Yukon. The contact received notification of NHTSA campaign number: 16V381000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair as the recall notice was received over a year ago. The dealer (bradshaw automotive group, 14000 E wade hampton blvd, greer, SC 29651) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was contacted several times and was unable to confirm when the parts were to become available. The contact recently received a postcard from tk holdings, alerting him that they filed for bankruptcy. The contact had not experienced a failure. VIN tool confirms parts not available.
- Greenville, SC, USA
Takata recall. GMC still refuses to replace the airbags in my vehicle.
- Hart, MI, USA
Takata recall : I've contacted my local dealer and they say they're waiting on parts, its been months (original recall almost 2 yrs) and I can't get my recalled vehicle fixed.
- Visalia, CA, USA
The contact owns a 2011 GMC Yukon. The contact stated that NHTSA campaign number: 16V381000 (air bags) exceeded a reasonable amount of time for repair. The contact received the recall notification in may of 2016. The dealer and manufacturer were not contacted. The contact stated that he visited the NHTSA.gov website to confirm that parts were not available. The contact had not experienced a failure. VIN tool confirms parts not available.
- Spring, TX, USA
Takata recall. The contact owns a 2011 GMC Yukon. The contact stated that the dealer (andean Chevrolet, 527 atlanta rd, cumming, ga 30040, (678) 807-6508) was unable to determine when the remedy and part would be supplied from the manufacturer for NHTSA campaign number: 16V381000 (air bags). The contact stated that the vehicle was sold with no eta on the remedy and parts. The manufacturer was contacted. The contact had not experienced a failure. VIN tool confirms parts not available.
- Cumming, GA, USA
'takata recall" GM says it has no resolution for airbag recall as of 2/6/18. Also dash board has 2 cracks at passenger airbag. I am concerned dash board may injure passenger if airbag inflates. GM case# 8-3791360606
- Southlake, TX, USA
Air bag
- Asdfsf, AL, USA
Takata recall - purchased from a dealer and called two other dealers and none have parts for the recall
- Tampa, FL, USA
Takata recall after receiving a notice regarding the recall I contacted a local GMC dealer. I was told that takata has filed chapter 11 in the U.S. so the parts for this potentially deadly airbag recall are not available while "things get sorted out". that doesn't make me feel very comfortable as this is a vehicle driven by me or my wife with our 3 children inside.
- San Diego, CA, USA
Takata recall - when can I get my airbags replaced? I keep asking the dealer and they say replacement airbags not available. This is a major safety concern for me.
- Windermere, FL, USA
- Enterprise, FL, USA