10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 44,414 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Takata recall. The contact owns a 2011 GMC Yukon. The contact received notification of NHTSA campaign number: 16V381000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted (gunn Buick/GMC in selma, Texas) and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
- Schertz, TX, USA
Dash severely cracking. Has not been involved in any accidents it just started on it's own and is gradually getting worse. I notice it more and more every time I get in my truck. I noticed it probably sometime last year. There is also a facebook group with so many other people this is happening too. I think GMC is using cheap defective materials! https://M.facebook.com/groups/251892298253/
- Lafayette, LA, USA
The contact owns a 2011 GMC Yukon. The contact received a recall notification for NHTSA campaign number: 16V381000 (air bags). The dealer was contacted several times and stated that the parts were not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. Consumer called GMC 3X and local dealer 2X- airbags not available when consumer first called on 6/1/17
- Morganton, GA, USA
The contact owns a 2011 GMC Yukon. The contact stated that the dashboard was cracked around the passenger side air bag area the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 47,000. Updated 06/02/17 the consumer stated the manufacturer was notified and offered to pay half of the repair costs. The consumer accepted. Updated 10/19/2017
- Germantown, TN, USA
Takata recall. The contact owns a 2011 GMC Yukon. Upon starting the vehicle, a service air bag message was displayed and the air bag warning indicator illuminated. The vehicle was taken to a dealer where it was waiting to be diagnosed. The contact received notification of NHTSA campaign number: 16V381000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was 80,214.
- Covina, CA, USA
Takata recall
- Highland Village, TX, USA
Crack in dashboard running from drivers side all the way over to the passenger air bag. I feel like this would be a danger if the passenger air bag were to deploy. I also feel that this is a factory defect. I would appreciate very much if you could help with this problem. Thank you [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Memphis, TN, USA
Takata recall. The contact owns a 2011 GMC Yukon. The contact stated that the recall notice for NHTSA campaign number: 16B381000(air bags) was received in June of 2016. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 04/18/17
- Palatka, FL, USA
Takata recall. The contact owns a 2011 GMC Yukon. While attempting to trade in the vehicle at a dealer, the contact was informed of NHTSA campaign number: 16V381000 (air bags). The contact was also informed that the remedy was not yet available to remedy the recall. The manufacturer was notified; however, the contact was informed that there was no time line for the remedy parts to be made available. The contact had not experienced a failure. VIN tool confirms parts not available.
- Tomball, TX, USA
2011 GMC Yukon. Consumer writes in regards to replacement parts not available to repair front passenger airbag recall, dealership refuses to repair multiple cracks in dashboard.
- Tallahassee, FL, USA
Cracking dash board around passenger airbag
- Miami, FL, USA
The dashboard of my 2011 Yukon is cracking in multiple locations, including around the airbag areas, creating a hazard if the airbags were to employ.
- Burlington, WI, USA
Takata recall. The contact owns a 2011 GMC Yukon. The contact received notification of NHTSA campaign number: 16V381000 (air bags); however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 11/29/16
- Bastrop, TX, USA
Tamara recall: Was informed by both the dealership and GMC customer service that there is no remedy at this time and no time frame a repair will be available. I was informed not to have a passenger in the front passenger seat of my vehicle in case of a fronttill impact the airbag could cause death or serious bodily injury. So in summing it up. I can't have anyone in the front passenger seat. Really that's the best answer from takata, GMC, and the highway admin.
- Spring Hill, FL, USA
The dash cover is cracking and is broken. This is happening close to the passenger airbag. I'm just waiting for the airbag to explode while I am driving. This is so unsafe!! my kids are in danger.
- Cumming, GA, USA
I'm a 2011gmc Yukon owner that has a cracked dash that in only a matter of time is going to affect the air bag. When I reached out to GMC, they told that I would have to wait for an accident to happen before they would look into the problem.
- Cumming, GA, USA
The dashboard is cracking on both the driver and passenger side. The crack in the passenger side goes right to where the airbag is.
- Sedalia, MO, USA
Dashboard is cracking over instrument cluster and at two corners of airbag. Appears to be a rampant issue on GM vehicle 2007 to 2013. No relief or help from GM, very concerned what might happen with cracked dash during airbag deployment.
- Williston, FL, USA
- Cumming, GA, USA