10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 56,280 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The dashboard is cracked and in the event of an airbag deployment the loose dash pieces could come loose and cause additional injuries to the occupanrs
- Winchester, TN, USA
I have two complaints about this car. 1st the dash has cracked starting at the left rear of the air bag cover to the rear seam of the dash. Even with a major guard protection plan 901770667 I'm being told it's not covered. This car is only 3 years old and 50,000 miles and I've learned that there are many more customers of GM vehicles with cracked dashboards. 2nd the inside door handle on the drivers side is broken. The small pieces of plastic under the door handle are all broken. This too isn't covered I'm being told. The door handle has been cracked for over a year. The crack in the dash just happened yesterday on 9/13/2017
- Cordova, TN, USA
Cracking dashboard! deep cracks running up to and along the airbag
- Hartselle, AL, USA
My dash was cracked around and above my passenger air bag. The dealer said they wont fix it because it is a common problem. It is a major saftey hazard because my passenger will get plastic in their face if the air bag deploys.
- Wauwatosa, WI, USA
Dash cracked by airbag
- Houston, TX, USA
The dash has cracked around the passenger side dash mounted airbag. This could cause the fragile plastic to act as shrapnel if the airbag activates. The vehicle is 4 years old and has 39000 miles.
- Charlotte, NC, USA
I traded in a GMC hybrid June 2014 & purchased a 2013 GMC Yukon XL 1500 slt. The hybrid I traded in had a cracked dash. I just thought it was a rare thing that happened for whatever reason. My current Yukon also now has a cracked dash. After minimal digging, I have found this to be an issue in their vehicles made between a certain number of years. My dash crack is at my airbag. #1, & most important, is the safety of my passenger. #2 is the fact that I paid a huge amount for this vehicle. Any flaws or issues that are caused by the maker should 100% be covered and repaired. I have an appt. With the dealer. Lady said dash replacement is probably not covered and could cost me $500 to repair. This is not my fault. I found where online that many people have this same problem. What do I need to do? I am unable to provide the date it happened. I went to clean it and noticed it was cracked. Took it into a local dealership; at that point it was recommended I go to the dealership I purchased it from.
- Albertville, AL, USA
Cracked dashboard around airbag and all across dash very concerned about plastic parts of dash causing injury or death due to sharp flying pieces striking passengers 2013 GMC Yukon XL denali model GM will not repair or replace this obvious and dangerous defect
- Austin, TX, USA
Purchased this vehicle Dec 2014 used, shortly after we purchased it, a crack started by the passenger hair bag it is getting worse I now have 3 cracks spreading across my dash. We paid way to much money for this vehicle to have this issue its only 3 years old..
- Ellsinore, MO, USA
Lately I have experienced a loud popping or cracking noise when I am driving. My airbag light has also been on. Today I noticed a very big crack on the dashboard above the instrument panel.
- Omaha, NE, USA
- Eufaula, AL, USA