I purchased my truck from gilroy Chevrolet in September 2019. The week we bought it my husband had to change the breaks as they needed to be changed. Shortly after within a week from that we started hearing a popping sound from the left front part of the truck. Somewhere near the axel or tire baring. I contacted the dealer and stated they had sold me a car with no breaks and with this mysterious noise. They diagnosed the car, charged me and didn't fix the problem I didn't even get reimbursed or an apology for being sold a car that had no breaks. I have taken my car to a new dealer for further diagnosis. Where they are asking me to pay for a diagnostic fee and deductible I feel the original dealer who sold me this defective car should have to pay since I have paid these due once already. Any time the steering wheel is turned all the way you feel and hear the popping noise.

- Menlo Park, CA, USA

Brake light taillights intermittent turns on and off

- Pensacola, FL, USA

Brake lights stopped working almost was plowed into by 18 wheeler on I-75. Driver waved us over and informed us that he did not see us till right on top of us. Problem appears to be systemic enough that the GMC service department told us that it was common enough that they kept the brake lights in stock. Additionally there are numerous threads about this issue on the internet and even utube videos on where to remove material to access the offending circuit board to repair the known faulty circuit. The failure of these brake lights could have cost my family and me our lives. The dealership wanted to charge 1600$ to replace the brake lights. I reiterate the brake light failure is common enough that there are numerous threads on the internet to discuss the known weakness of the circuit board

- Bull Shoals, AR, USA

My complaint relates to a known defect in 2015-18 GMC Yukon (and similar GM models) and defective brake lights. The left brake light in my 2016 GMC Yukon went out in approx early 2019. It was repaired under warranty. In November 2019, by right brake light went out. It was the same problem as the early broken light. I had less than 36,000 miles on the vehicle. I leased the vehicle in approx Sept 2016 and the dealer claimed that the vehicle was past (less than 75 days) expiration of the 36 month warranty. So, the dealer quoted me $950+/- dollars to replace the entire housing. The dealer rep explained that the entire housing had to be replaced because it was led and didn't use a bulb. The dealer rep told me this is a common problem. I was incensed and refused to pay. I went home and googled the problem and found out that this is pervasive with the 2015-18 Yukon and other similar GM products. I also found a fix that was much less money only required about 2 hours of my time. This is a safety defect and, based on the dealer rep comment and google research, it is a well known problem. For example: Https://www.cargurus.com/cars/discussion-T53845_ds768963 NHTSA id number: 11291414 NHTSA id number: 11299968 NHTSA id number: 11297087 NHTSA id number: 11291113 NHTSA id number: 11286914 NHTSA id number: 11282957 NHTSA id number: 11282130 NHTSA id number: 11282097 NHTSA id number: 11278307 NHTSA id number: 11265307 NHTSA id number: 11265384 NHTSA id number: 11256174 NHTSA id number: 11254155 NHTSA id number: 11253481 NHTSA id number: 11246544 NHTSA id number: 11246035 NHTSA id number: 11241057 there are many others as well. A broken brake light is a safety defect. GM should be forced to recall all of the 2015 - 2019 and replace the brake lenses.

- Las Vegas, NV, USA

Brake light on vehicle works intermittently and is no longer safe. This is a problem GMC is well aware of and no solution in sight. Cheap metal board brakes inside the lens and leaves you with no brake light. I do not want my family to be rear ended because of this professional grade" brake light failure, at any time on road.this is a 2016 GMC Yukon with 22710 miles as I write. Brake light has failed while moving on the city streets. This failure is currently on the passenger side brake light. Trying to make appointment for repair of this professional grade brake light" before the other one brakes and put my family at risk of a accident.

- Phoenix, AZ, USA

The contact owns a 2016 GMC Yukon. While accelerating from a stop, the vehicle jerked and accelerated independently without warning. The vehicle was taken to an independent mechanic who diagnosed that the vacuum pump failed and needed to be replaced. The contact was informed to take the vehicle to a GMC dealer. The vehicle was later taken to jim taylor Chevrolet (139 grimshaw St, rayville, la 71269, (318) 303-6475) where a driving test was performed; however, the technician could not replicate the failure. The vehicle was not repaired. The contact stated that the failure recurred several times. The VIN was included in NHTSA campaign number: 19V645000 (service brakes, hydraulic). The manufacturer was not made aware of the failure. The failure mileage was approximately 45,000.

- West Monroe, LA, USA

The contact owns a 2016 GMC Yukon. The contact received a recall notification of NHTSA campaign number: 19V645000 (service brakes, hydraulic). The contact stated that the remedy should include replacing the engine vacuum pump instead of reprogramming the electronic brake control module. A dealer was not contacted. The manufacturer was notified of the contact's concerns. The contact had not experienced a failure.

- Benton, IL, USA

The contact owns a 2016 GMC Yukon. While reversing out of a parking lot at approximately 3 mph, the contact felt a vibration coming from the vehicle. When the brake pedal was depressed, it traveled to the floorboard without warning. The contact managed to stop the vehicle while the brake pedal was depressed. The emergency brake was not applied. Aaa was contacted and towed the vehicle back to the contact's residence. The contact stated that the failure occurred approximately three weeks after ourisman Chevrolet Buick GMC of alexandria (1800 old richmond hwy, alexandria, va 22303) updated the service brakes per NHTSA campaign number: 19V645000 (service brakes, hydraulic). The dealer and manufacturer were not made aware of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 48,200.

- Arlington, VA, USA

Vacuum pump. Engine light on. Brake light on. Drove horrible & could hardly stop at times. City street

- Elkhart, IN, USA

While in slow traffic, I pressed brakes to stop. The brake peddle did not compress down, causing me to have to enter the highway median to keep from striking the vehicle in front of me. The median was wet and muddy. Our Yukon had to be pulled from the median by a good samaritan.

- Uriah, AL, USA

1. loss of braking function and could not stop vehicle, loss of control of vehicle on highway and street at speeds of 70 mph. Brake vacuum pump was confirmed defective at dealership 10/17/18. 2. after repair by dealerships brakes did not function correct again, confirmed and stated on dealership invoice 6/28/19 same part number was defective again, dealership that conducted repair on 10/17/19 repaired defective brake with the same defective part. There was another brake issue with the braking system in February as well. 3 brake issues under 1 year and repeat defective part used in dealership for repair. Multiple dates below but 10/17/19 specifies date confirmed at GM dealership ed rinke.

- Grosse Pointe Woods, MI, USA

Low speeds the brakes fail, when pressing on brakes you get a hard brake pedal with no brakes.

- Ponte Vedra, FL, USA

Rear brake light led strip is out. Vehicle only has 37K miles on it. Dealership will not repair it but wants to sell a new brake assembly for $750 each. If you tap on the light assembly, it comes on momentary and goes out again. Brake lights on both side of vehicle continue to flash rapidly, there has to be some type O ofelectrical problem to cause this issue,

- Jacksonville, FL, USA

When in traffic at slow speeds the brake system shuts down and takes my body weight to stop car. Had checked and no visible leak. Now GMC has a fix but charge to fix if over warranty mileage. Second issue is the transmission went at 96,000 miles while highway driving loosing all top end gears at 65 mph. GMC did nothing but dealer helped on tho as well

- Canton, GA, USA

Vehicle in motion and brakes would not work unless you put all your body weight on the brakes, and then just barely. Happened multiple times on and off both at high rate of speed on highway and on city streets. Took into GMC dealership and they replaced the vacuum pump for the brakes -- problem solved after spending $800. We are lucky this is a major safety issue that could have caused a serious accident. I understand this exact problem is a known problem currently being investigated. Please finish your investigation quickly and issue a recall -- somebody is going to get killed if this is not fixed. I look forward to being reimbursed from GMC when the recall is finally issued.

- Savage, MN, USA

Vacuum pump went out on my vehicle resulting in almost being hit by a semi traveling 65mph. I had to call a wrecker to pick up my vehicle and have it towed to the dealership as it was no longer safe to drive. I paid out of pocket for the wrecker and the repair because the vacuum pump was no longer covered under warranty at 38,633 miles. I was leaving a driveway at a slow speed to turn onto a farm to market road and my brakes would not work.

- Tyler, TX, USA

Third time this happened, first two times my husband was driving(he called the dealership and they said they had not heard of any problems) and when it happened to me it was scary. I had my kids in the car, no injuries and no one was hurt, thank god. I was going through the drive thru stopped at the first window, accelerated to next window (low speed) and didn't stop... it was the like the brakes locked up, couldn't press down at all. Called the dealership first thing in the morning, same thing didn't know of any issues. Well I googled it and it is under investigation, so I kindly printed off all the articles so they could let other customers know there was an issue (they didn't care to keep that but did admit they knew there had been some issues). Of course my car is just out of warranty so they said I would be responsible for any issues. Again, this is a safety issue and there should be a recall!!! they should be paying for it and thanking there lucky stars no one was injured. The total came to $950, they asked if I wanted them to fix the pump, belt and belt kit (I asked if this was the issue others were having and he said he believes so). What was I going to say no" did I really have an option?" the brakes weren't working!!!! kind of a big deal!! of course I would like them to pay me back (they did give me a credit of $208) but I do believe they need to do a recall before someone gets hurt.

- Oakland Twp, MI, USA

Brakes fail at low speeds and when reversing slowly. Can replicate problem. Searched internet and this appears to be a widespread problem. Service bulletins have even been written. Why no recall for a widespread issue that could have catastrophic consequences.. vehicle has less than 50000 miles.

- Helena, AL, USA

When pressing the brake petal at low speeds and in bumper to bumper traffic the brake pedal becomes very hard to press and very difficult to get the vehicle to stop. This problem also is noticed when backing the vehicle in reverse and into a parking spot.

- St Pete, FL, USA

When pressing the brake petal at low speeds and in bumper to bumper traffic the brake pedal becomes very hard to press and very difficult to get the vehicle to stop. This problem also is noticed when backing the vehicle in reverse and into a parking spot.

- Wichita Falls, TX, USA