Mfr# 02-031 & 02 V 120 000/ignition switch: Consumer states that the dealer, pohanka Honda in college park. Phone# 301/899-7800. Did not reconnect the alarm system after recall repairs was made. Consumer want to know does the dealer have that right" and can NHTSA assist in this matter" feel free to provide any further information.

- Suitland, MD, USA

Consumer states that dealer is charging for the removal of an alarm to get to a recalled part. Consumer feels there should not be a charge. The alarm was uninstalled in order to perform the recall work. Consumer doesnt feel a charge should incurred. Consumer feels the mechanic should reinstall the alarm since it was a part of the vehicle at time of purchase.

- Envield, CT, USA

When consumer brought vehicle in for recall relating to ignition switch, dealership would not perform recall repairs stating that consumer is reponsible for disconnecting the alarm system that was installed on his vehicle. Dealership was willing to disconnect the alarm system but was not willing to reconnect after recall repairs were performed.

- Congers, NY, USA

Dealership is charing consumer to remove a factory installed alarm system to fix ignition switch recall.

- Monterey, CA, USA

The vehicle experiencec symptoms of recall 02V-120 for the ignition switch prior to recall notificaton, also the vehicle experience loss of power on the passenger side. Nlm

- Minneapolis, MN, USA

Consumer brought vehicle to dealer for recall repairs, 02V12, consumer was charged with the explanation being that the car alarm had to be removed in order to change the ignition switch, consumer is requesting reimbursement, lionel barnet, attorney for client.

- Miami, FL, USA

Recall 02 V 120 000/ignition switch: Intermittently vehicle would not crank properly. Vehicle been to dealer, and they were unable to locate the problem. Feel free to provide any further information.

- Ashland, MO, USA

Ed boyles Honda, marietta ga 30060; parts for ignition switch recall 02V120000 were on national back order until unknown time. Vehicle was experiencing symptoms of irregular starting. (no parts).

- Smyrna, GA, USA

Dealers will not reconnect the alarm system after removing it to do ignition recall repairs.

- Holtsville, NY, USA

On 8/30/02 I took my car to immke nw Honda to have the ignition switch replaced due to a Honda recall. I left the car at the dealer for the weekend because I went away on a trip. When I returned Sunday night I had a voice-mail message from jason white saying that the ignition switch could not be replaced and that the car would not "be touched" because of the anti-theft device that was connected to it. He said that they could not reconnect the security system and would rather leave it alone until I agreed to incur the cost of reconnecting it. The following day I went to pick-up my car with the idea that I'd call Honda about this. When I returned home, I found that the security system in my car had been disabled and the ignition swith was not replaced. I called immke about this and have called them several times since only to get people blaming others and nobody taking responsibility for the problem. The service dept. Manager (terri nader)does not return my calls. I called Honda and they say its their policy not to re-connect after market security systems. In other words, they don't fix the problems they cause after their recall.

- Columbus, OH, USA

After recall for ignition switch was done, describtion stated in recall happened.

- Bronx, NY, USA

Dealership ran out of parts to do recall O2V120000 repairs on ignition switch. Consumer was told that will be notified when they receive more parts. But consumer never heard from dealership.

- Irving, TX, USA

The car engine stops suddenly at various speeeds. After stopping completely, it will restart. It has no warning and has stopped suddenly at 65 mph on interstate. Extremely dangerous. Dealer was informed and did not know the problem. Had to take to a non-dealer to determine that the problem was the faulty ignition switch.

- Monroe, LA, USA

Consumer received recall 02 V 120 000. Took vehicle to dealer. Since consumer had an alarm sysem she was charged for dealer to cut alarm to install ignition switch recall.

- Friendswood, TX, USA

Engine check light has illuminated. Cause unknown. Dealer has been contacted. The front brake pads were worn, in which the dealer replaced, the engine would stall while driving, the catalytic converter was replaced, the ignition switch was replaced which was the cause of the check engine light coming on and the stalling.

- Los Angeles, CA, USA

Dealership wants to charge for removing a manufactured alarm system, and to replace recall 02V120000 ignition switch.

- Pasadena, CA, USA

Labor for removing aftermarket alarm system in order to fix recall 02V120000 concerning ignition switch failure should be at cost to maufacturer whether it is an aftermarket product or not.

- Billerica, MA, USA

Dealership refused to honor recall 02V120000 concerning ignition switch failure because consumer didn't purchase vehicle from them.

- Displains, IL, USA

Recall 02V120000/ignition switch:dealer boch Honda in norwood, MA. Phone# 781//255-6000.is unable to honor recall. No parts are available.

- Sharon, MA, USA

The ignition switch failed, this has occured several times while the vehicle was in motion, in one instance the vehicle was stuck while stalled out in an intersection. Nlm

- Warren, RI, USA