10.0
really awful- Crashes / Fires:
- 59 / 1
- Injuries / Deaths:
- 53 / 1
- Average Mileage:
- 58,875 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Repeated failure of supplemental restrain system in my warrantied 2001 Honda Accord. Failure consists of faulty sensors, thereby deactivating the system. This has occurred four time. Every time this was taken to a factory authorized dealer, with no success (problem recurs).
- Hanford , CA, USA
The vehicle was involved in an accident, and the air bags did not deploy, consumer was injured, however prior to incident, the air bag light illuminated, but the dealer stated nothing was wrong. Also, dealer made repairs on cruise control and radio.
- Ashtabula, OH, USA
While pulling out the the driveway, vehicle sudden accelerated at a high speed. This resulted in an accident, causing minor injuries to driver. Ph air bags did not deploy.
- Port Chester, NY, USA
While driving the vehicle had a side collision, neither air bags deployed. Dealer has been notified. Please include additional information.
- Wharton, TX, USA
Consumer states that while driving the consumer was hit from the front crushing in most of the hood, and none of the air bags deployed on the vehicle. Nlm
- Sayreville, NJ, USA
On three different occasions the "SRS" light came on which indicates there is a problem with the seat belts, the air bags, the computer sensing system or some other component of the safety system. The owners manaual instructs that "ignoring the SRS warning light can result in serious injury or death if the airbags, cutoff system or tensioners do not work properly". it states the car should be checked by a dealer as soon as possible if the SRS light alerts you to a potential problem. When I took the Accord to the dealer, the technician generated a report from Honda. It stated that if there was a cell phone, a lap top computer, an inverter (used to pug electrical items into the cars cigarette lighter) any one of these might trip the SRS warning light to illuminate. This is because any of these commonly used electronic devices might react with the Accord air bag sensors and cause the SRS light to come on. Nobody knew for certain if the air bags would actually work if the SRS light were on. Thus common everday tools such as a cell phone or lap top computer or protable tv can surely disrupt the Accord air bag system and possibly shut it down. Further, because Honda's dealers will charge a service fee to shut off the SRS light, many american cell phone and lap top users will not take the time and expense to have the annoying SRS light shut off. Thus thousands of people may be driving 2001 and 2002 Accord without air bag protection.
- Idaho Falls, ID, USA
SRS light appears on panel until vehicle is turned off. Dealership is aware of problem.
- Nowell, MA, USA
Consumer was involved in an accident where the air bag did not deploy, consumer states that the sensors are in the bumper, there was one injury in the accident.
- Discovery Bay, CA, USA
While starting the vehicle, the SRS light appears on the dashboard permanently until vehicle is turned off. Dealership is aware of the problem.
- Lahabra, CA, USA
Consumer was involved in an accident where the air bag did not deploy, consumer states that the sensors are in the bumper, there was one injury in the accident.
- Discovery Bay, CA, USA
After starting vehicle air bag light sensor stays on while driving, vehicle been at dealer on three occasions, but problem still reoccurring. Feel free to provide any further information.
- Monterey Park, CA, USA
Airbag light is on, the vehicle has been inspected by the dealer twice but the dealer could not remedy the problem.
- New City, NY, USA
At about 683 miles, SRS light went on after passenger sat down (car was standing with engine idling). Dealer reset computer after finding code 15-3. 3 days later, the SRS light came back on also immediately after passenger was seated with car engine on. Dealer was contacted and I waited about one week while dealer ordered possible replacement parts. None of the new parts including sensor fixed the problem, so original parts were left in the vehicle. I was told the original parts were already updated by Honda (because Honda was aware of this problem and had already made changes to parts in some vehicles). Dealer reset computer again, but SRS light reappeared the next day while I was driving with no passenger in the car. Dealer says they can do nothing else, that the manufacturer knows about the problem but cannot fix it. Service manager said Honda's working on the problem and therefore I must now deal exclusively with the manufacturer. Dealer says only passenger air bags are affected but it is not clear how they know this. In the meantime, I have been told that the passenger airbag will not deploy in the event of a crash. I am very concerned about this for all airbags in the car, and also about possible inadvertent deployment. I am very disappointed about the lack of concern both by dealer and manufacturer about potential injuries that may result from this defect and the fact that a solution is not imminent.
- Arlington, VA, USA
SRS light for vehicle came on while driving. Dealership examined vehicle, and stated that a code was causing light to come on. Problem was corrected. Also, consumer stated that SRS light came back on. When she contacted dealership, they were refusing to perform any service on vehicle. Please provide any additional information/attachments.
- Chesapeake, VA, USA
SRS(air bag) light keeps coming on, already had sensor replaced. Now there replacing the entire unit.
- San Jacinto, CA, USA
- Arlington Heights, IL, USA